Top 23 Intercontinental hotel group Jobs

Front Desk Agent
InterContinental —Los Angeles, CA
- $27.15 - $33.94 an hour
- Weekends as needed
- Sales
- Basic math
- High school diploma or GED
Steward InterContinental Hotel
InterContinental —Cleveland, OH
- $16.75 an hour
- Weekends as needed
- Basic math
- Hotel
- Ability to lift 75 pounds
Officer Security
InterContinental —Chicago, IL
- $24.96 - $27.04 an hour
- English
- Mid-level
- Hotel
Assistant Mgr Front Office
InterContinental —Washington, DC
- $30 an hour
- English
- Hotel
- Bachelor's degree
- Health insurance
- Dental insurance
Front Office Mgr. - InterContinental Hotel and Conference Center Cleveland
InterContinental —Cleveland, OH
- $57,000 a year
- Weekends as needed
- Writing skills
- Basic math
- Mid-level
Coordinator Group Reservations
InterContinental —Cleveland, OH
- $19 an hour
- Weekends as needed
- Computer literacy
- Writing skills
- Basic math
Loss Prevention Officer (Full-Time) | InterContinental Miami Dowtown
InterContinental —Miami, FL
- $19.50 - $20.00 an hour
- Weekends as needed
- CPR Certification
- Writing skills
- Basic math
- Health insurance
- Dental insurance
Operations Specialist, Guest Experience
InterContinental Hotels Group —Atlanta, GA
- $60,000 - $80,000 a year
- Hybrid work
- 5 years
- Office
- SQL
- Health insurance
- Dental insurance
Shift Engineer InterContinental Hotel Cleveland
InterContinental —Cleveland, OH
- $18.57 an hour
- Weekends as needed
- Carpentry
- Writing skills
- Basic math
Mgr, Catering Sales- InterContinental Mark Hopkins
InterContinental —San Francisco, CA
- $35 - $37 an hour
- Mid-level
- Hotel
- Communication skills
11d
Product Manager, Workforce Platforms
InterContinental Hotels Group —Atlanta, GA
- $119,000 - $140,000 a year
- Oracle
- 5 years
- Office
- Health insurance
- Dental insurance
Director of Strategy
InterContinental Hotels Group —Atlanta, GA
- $140,000 - $200,000 a year
- Hybrid work
- Office
- 8 years
- Bachelor's degree
- Health insurance
- Dental insurance
Massage Therapist PT
InterContinental —Atlanta, GA
- $9 an hour
- Part-time
- Hotel
- Travel
- Communication skills
- Health insurance
- Dental insurance
Senior Food & Beverage Manager $90k - $94,500 annually
InterContinental —Los Angeles, CA
- $90,000 - $94,500 a year
- Weekends as needed
- Bar
- Writing skills
- Basic math
Manager, AI Process Enablement
InterContinental Hotels Group —Atlanta, GA
- $134,000 - $165,000 a year
- Hybrid work
- Office
- Continuous improvement
- Travel
10d
Vice President, Strategy and Sales Enablement
InterContinental Hotels Group —Atlanta, GA
- $240,000 - $265,000 a year
- 11+ years
- Office
- Finance
- Health insurance
- Dental insurance
Director of Sales
InterContinental —San Antonio, TX
- $120,000 - $135,000 a year
- Marketing
- Hotel
- Supervising experience
- Health insurance
- Dental insurance
Analytics Product Owner
InterContinental Hotels Group —Atlanta, GA
- $106,000 - $125,000 a year
- Hybrid work
- Office
- SQL
- Bachelor's degree
- Health insurance
- Dental insurance
FF&E Category Manager
InterContinental Hotels Group —Atlanta, GA
- $95,000 - $130,000 a year
- Hybrid work
- 5 years
- Office
- Analysis skills
- Health insurance
- Dental insurance
Quality Consultant (Remote in Denver, CO)
InterContinental Hotels Group —Atlanta, GA
- $46,226 - $73,000 a year
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance

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Front Desk Agent

InterContinental -
Los Angeles, CA

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Job Details

$27.15 - $33.94 an hour

Qualifications

Basic math
High school diploma or GED
Property management systems (PMS)
Receptionist experience within hospitality industry
Typing

Full Job Description

Responsibilities or qualifications of the job.

DUTIES AND RESPONSIBILITIES

Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports,preparing deposit, and counting/securing assigned bank
Issue, control and release guest safe-deposit boxes.
Up-sell rooms where possible to maximize hotel revenue.

PEOPLE

Answer phones in a prompt and courteous manner.
Welcome guests in a friendly, prompt and professional manner.
Register guests, issue room keys, provide information on hotel services and room location.
Communicate any outstanding guest requests or issues to management that may require

additional monitoring or follow-up.

GUEST EXPERIENCE

Respond appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction.
May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes.

RESPONSIBLE BUSINESS

Promote team work and quality service through daily communications and coordination with other departments.
Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.

QUALIFICATIONS AND REQUIREMENTS
High School diploma or equivalent, plus one year front desk/guest service experience. Some college preferred. Must speak fluent English. Other languages preferred.

This job requires ability to perform the following:

Frequently standing up behind the desk and front office areas
Carrying or lifting heavy items – up to 50 lbs.
Handling objects, products and computer equipment
Use a keyboard to operate various property management and reservations systems, etc.

Other:

Communication skills are utilized a significant amount of time when interacting with guests and employees.
Reading and writing abilities are utilized often.
Basic math skills are used frequently.
Problem solving, reasoning, motivating and training abilities are often used.
May be required to work nights, weekends, and/or holidays.

Hourly Rate: $ 27.15 - $33.94

STANDARD SPECIFICATIONS

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests.

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, veteran status or any other characteristic protected by law. This employer follows the Los Angeles Fair Chance Ordinance and California Fair Chance Act. All qualified applicants, including those with arrest or conviction records, will be considered.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Important information:

The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
If you require reasonable accommodation during the application process, please click here.
IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.

Apply Now

Refine Your Search

intercontinental hotel group jobs

Front Desk Agent

Steward InterContinental Hotel

Officer Security

Assistant Mgr Front Office

Front Office Mgr. - InterContinental Hotel and Conference Center Cleveland

Coordinator Group Reservations

Loss Prevention Officer (Full-Time) | InterContinental Miami Dowtown

Operations Specialist, Guest Experience

Shift Engineer InterContinental Hotel Cleveland

Mgr, Catering Sales- InterContinental Mark Hopkins

Product Manager, Workforce Platforms

Director of Strategy

Massage Therapist PT

Senior Food & Beverage Manager $90k - $94,500 annually

Manager, AI Process Enablement

Vice President, Strategy and Sales Enablement

Director of Sales

Analytics Product Owner

FF&E Category Manager

Quality Consultant (Remote in Denver, CO)

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