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Patient Service Representative
Intermountain Healthcare —Sandy, UT
- $18.31 - $23.80 an hour
- Weekends as needed
- Hospital
- Word processing
- Computer literacy
7d
Warehouse Record Center Specialist
Intermountain Healthcare —Aurora, CO
- $19.29 - $23.80 an hour
- Full-time
- Computer literacy
- Writing skills
- Medical office experience
4d
Patient Access Associate I Registration Specialist
Intermountain Healthcare —Billings, MT
- $18.85 - $25.61 an hour
- Part-time
- Hospital
- Computer literacy
- High school diploma or GED
Patient Access Acute Representative I
Intermountain Healthcare —Wheat Ridge, CO
- $19.41 - $28.14 an hour
- Part-time
- Acute care
- Hospital
- Computer literacy
Administrative Fellow, Healthcare Operations 2027-2028
Intermountain Healthcare —Murray, UT
- $44.33 - $68.42 an hour
- Online Application
- Word processing
- Office
- Mentoring
- Health insurance
Line Cook
Intermountain Healthcare —Wheat Ridge, CO
- $20.45 - $27.04 an hour
- Full-time
- Hospital
- ServSafe
- English
Cook
Intermountain Healthcare —Sandy, UT
- $19.31 - $25.11 an hour
- Weekends as needed
- Hospital
- ServSafe
- English
- Health insurance
- Dental insurance
Clinical Research Registered Nurse
Intermountain Healthcare —Salt Lake City, UT
- $37.45 - $57.29 an hour
- Full-time
- Nursing
- Management
- RN License
Steward/Dishwasher
Intermountain Healthcare —Wheat Ridge, CO
- $19.29 - $24.38 an hour
- Full-time
- Hospital
- ServSafe
- Food Handler Certification
Phlebotomist
Intermountain Healthcare —Miles City, MT
- $18.94 - $24.62 an hour
- Weekends as needed
- Computer literacy
- Inpatient
- Outpatient experience
Retail Cook
Intermountain Healthcare —Wheat Ridge, CO
- $20.45 - $27.04 an hour
- Full-time
- Hospital
- ServSafe
- English
9d
Registered Nurse Clinical Expanded Role I Hematology LDS Hospital
Intermountain Healthcare —Salt Lake City, UT
- $37.45 - $57.29 an hour
- Full-time
- Nursing
- RN License
- PALS Certification
9d
Imaging Scheduler Full Time
Intermountain Healthcare —Provo, UT
- $19.41 - $28.14 an hour
- 8 hour shift
- Acute care
- Bilingual
- Hospital
3d
Cook
Intermountain Healthcare —Provo, UT
- $19.31 - $25.11 an hour
- Weekends as needed
- Hospital
- ServSafe
- English
- Health insurance
- Dental insurance
Nurse Extern
Intermountain Healthcare —Brighton, CO
- $25 an hour
- Part-time
- Acute care
- Nursing
- Hospital
Sterile Processing Technician - Paid Training Program
Intermountain Healthcare —Grand Junction, CO
- $17.60 an hour
- Weekends as needed
- Surgery
- Hospital
- Computer literacy
- Paid training
- On-the-job training
Lab QA Coordinator
Intermountain Healthcare —Broomfield, CO
- $39.16 - $60.42 an hour
- Full-time
- Hospital
- 5 years
- Computer literacy
Cook PRN
Intermountain Healthcare —Burley, ID
- $19.31 - $25.11 an hour
- Part-time
- Hospital
- ServSafe
- English
8d
Cook
Intermountain Healthcare —Panguitch, UT
- $19.31 - $25.11 an hour
- Part-time
- Hospital
- ServSafe
- English
- Health insurance
- Dental insurance
Environmental Services Tech Housekeeping
Intermountain Healthcare —Lehi, UT
- $17.68 - $22.99 an hour
- Full-time
- Communication skills
- Entry level

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Patient Service Representative

Intermountain Healthcare -
Sandy, UT

Apply Now

Job Details

Full-time
$18.31 - $23.80 an hour
7 days ago

Qualifications

Computer operation
Word processing
Computer literacy
Desktop applications
Clinical confidentiality policies
Quality data entry
Customer data entry

Full Job Description

Job Description:

Join Our Team as a Patient Service Representative!

We are actively building a talent pipeline for multiple locations within our organization (see list below). Opportunities may be available across a variety of shifts, including days, evenings, nights, weekends, and variable schedules. By applying, you will be considered for current and future openings that align with your skills, preferences, and availability.

Discover why Intermountain Health is a great place to work (youtube.com)

Locations:

Alta View Clinic
Alta View Hospital
Draper Clinic
Riverton Hospital
Southridge at Riverton
Rose Canyon Clinc

Posting Specifics

Entry Rate: $18.31 - $23.80 depending on experience
Benefits Eligible: Yes, check them out here
Shift Details: Full-time, 36-40 hours per week, schedules will vary

Essential Functions

Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care.
Documents all phone calls accurately and completely in the electronic medical record (EMR).
Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.
Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients.
Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization .
Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments.
Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved.

Minimum Qualifications

Six months of customer service experience involving interactions with customers.
Demonstrated basic computer skills involving word processing and data entry.
Professional manner and strong interpersonal and communication skills.
Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.

Preferred Qualifications

One year of customer service experience involving interactions with customers in person and by phone.
Billing and collections experience.
Computer literacy in using electronic medical records (EMR) systems and other relevant software.
High school diploma or GED preferred.
Multilingual

Physical Requirements

Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
Position may require standing for long periods of time, lifting supplies
May assist patients into/out of the clinic.

Location:

Alta View Clinic, Alta View Specialty Clinic, Draper Clinic, Intermountain Health Alta View Hospital, Intermountain Health Riverton Hospital, Primary Childrens at Riverton, Rose Canyon Clinic, Southridge Clinic at Riverton

Work City:

Sandy

Work State:

Utah

Scheduled Weekly Hours:

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$18.31 - $23.80

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Apply Now

Refine Your Search

intermountain healthcare jobs

Patient Service Representative

Warehouse Record Center Specialist

Patient Access Associate I Registration Specialist

Patient Access Acute Representative I

Administrative Fellow, Healthcare Operations 2027-2028

Line Cook

Cook

Clinical Research Registered Nurse

Steward/Dishwasher

Phlebotomist

Retail Cook

Registered Nurse Clinical Expanded Role I Hematology LDS Hospital

Imaging Scheduler Full Time

Cook

Nurse Extern

Sterile Processing Technician - Paid Training Program

Lab QA Coordinator

Cook PRN

Cook

Environmental Services Tech Housekeeping

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