Top 1 Intertech job board Jobs

Product Owner - – Payments and Healthcare
Intertech, Inc —California
- $70 - $90 an hour
- Contract
- 7 years
- SQL
- Product management
14d

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Product Owner - – Payments and Healthcare

Intertech, Inc -
California

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Job Details

Contract
$70 - $90 an hour
14 days ago

Qualifications

Underwriting verification process
Requirements specification
Requirements design
Triage
Product discovery
Competitive analysis
Agile scheduling
Interview research
Market research experience within healthcare industry
Requirements analysis
Requirements management
Scrum
Technical writing experience
User research for product design
User interviews
Agile planning

Full Job Description

Product Owner – Payments and Healthcare

Remote contract opportunity
20-30 hrs a week, can turn into full time in the future

We need a hands-on Fractional Product Owner who lives at the intersection of payments processing and telemedicine. You'll own discovery, requirements, and delivery for products serving telehealth merchants — DTC platforms, hormone therapy, mental health, compounded medications, and similar verticals that sit squarely in the high-risk payments category.
This is a discovery-heavy role. We're not looking for someone to manage an existing backlog — we're looking for someone who can go find out what to build: talk to merchants, talk to our internal underwriting, and risk teams, study the competitive and regulatory landscape, and come back with prioritized, well-scoped product bets.
What you will own

Market research on the telehealth payments landscape — competitors, processor offerings, sponsor bank appetite, card brand posture, and where the underserved gaps are
User interviews with telehealth merchants, prospective merchants, underwriting analysts, risk officers, and sales — and the synthesis that turns those conversations into product direction
Needs assessment and prioritization — translating discovery into a written roadmap with clear bets, trade-offs, and success metrics
Requirements and user stories for the engineering team — onboarding flows, underwriting automation, risk decisioning, compliance review, and reporting
Product specs for AI/LLM-driven automation in website review, document review, and underwriting triage
Partnering with compliance on requirements driven by Visa, Mastercard, and sponsor bank rules for telehealth and high-risk verticals

Required experience

7+ years in product management or product ownership, with deep time in payments processing or merchant acquiring (ISO, payfac, processor, gateway, or sponsor bank)
Direct experience in the telemedicine vertical — DTC telehealth, compounded medications, GLP-1s, hormone therapy, mental health, peptides — and the unique payments, regulatory, and chargeback dynamics these merchants face
High-risk merchant underwriting fluency — MATCH/TMF, chargeback thresholds, reserves, MCC restrictions, prohibited verticals, and the underwriting documentation cycle
Demonstrated discovery chops — you've run structured user interview programs, market research, and competitive analysis, and you can show artifacts (interview guides, synthesis docs, opportunity assessments) from prior roles
Strong needs-assessment instincts — you can sit with a vague problem ("our telehealth onboarding is slow"), do the discovery, and come back with a written recommendation on what's worth building and what isn't
Comfortable writing crisp specs and user stories; experience running Agile/Scrum ceremonies

Technical skills & tooling

JIRA — fluent in backlog management, sprint planning, epic/story hierarchy, custom workflows, and JQL for reporting
Confluence (or Notion) — comfortable building and maintaining product documentation, PRDs, and decision logs
Figma — able to read, comment on, and collaborate inside design files; can sketch low-fi wireframes to communicate intent (you don't need to be a designer, but you shouldn't need one to express an idea)
Miro / FigJam / Lucidchart — for journey mapping, workflow diagrams, and discovery synthesis
SQL fluency — can write your own queries to validate assumptions, pull cohort data, and check whether features are actually being used; not dependent on analysts for basic answers
AI-native workflow — actively using LLMs (Claude, ChatGPT, etc.) in your day-to-day product work — drafting specs, synthesizing interview notes, competitive scans, summarizing call transcripts
API literacy — can read API docs, understand REST/webhook patterns, and write requirements that engineers don't have to translate
User research tools — familiarity with Dovetail, Grain, Otter, or similar for interview capture and synthesis is a plus
Roadmapping — Productboard, Aha!, or equivalent

Strongly preferred

Familiarity with TSYS, First Data/Fiserv, or similar processor back-ends
Experience with internal CRM and onboarding systems (Salesforce or custom platforms)
Exposure to AI/LLM-driven automation in underwriting or compliance review
Working knowledge of card brand integrity programs (Visa VIRP/VAMP/VDMP, Mastercard BRAM/ECP)
Understanding of the telehealth regulatory landscape (FDA, FTC, state medical boards, Ryan Haight Act, DEA scheduling, compounding rules)
Prior fractional or advisory work — you know how to be effective on limited hours

How you operate

Discovery-first: you talk to users before you write specs
Direct communicator who can push back without burning relationships
Comfortable in ambiguity — can turn a half-defined problem into a written recommendation by end of week
Bias for action; allergic to analysis paralysis
Strong written communication — most of your output is artifacts (interview synthesis, opportunity briefs, specs, decision docs)

Rate Info:
Targeting between $70-$90/hr based on W2 or 1099/C2C. Rates are negotiable.

Apply Now

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