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Senior IT Administrator
Max Solutions —Bristol, PA
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Access
- Health savings account
- Health insurance
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9d

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Senior IT Administrator

Max Solutions -
Bristol, PA

Quick Apply

Job Details

Full-time
9 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program
Retirement plan

Qualifications

Computer Science
IT user and group management
GPO
Software deployment
Bachelor of Science
Equipment troubleshooting
English
Windows
Network infrastructure
Firewall
DHCP
Bachelor's degree
Desktop (troubleshooting support)
DNS
Networking equipment (troubleshooting support)
Desktop administration
Hardware diagnostics
IT department experience
Information Technology

Full Job Description

About Max Solutions

Founded by industry veterans Marc Shore and Dennis Kaltman, Max Solutions seeks to impact our customers, employees, communities and the environment through specialty packaging solutions that support the healthcare and consumer segments. We deliver this unmatched impact by investing in next-generation technology, building and supporting an exceptional team of people and never placing limits on creativity.

We are looking for a Senior IT Administrator for our Bristol, PA location.

Responsibilities:

Serve as the first point of contact for employees seeking technical assistance over the phone, via email, or through remote support connection tools
Perform on-site and remote troubleshooting to identify root problems
Determine and implement best solutions based on the issue
Walk users through problem-solving processes when direct access is not available
Provide accurate information on IT products or services
Record responses to support events for accurate tracking of incident progression
Install and maintain network hardware, software, and telecommunications services
Maintain the integrity of the network/systems security and optimization of the network (LAN and WAN)
Implement policies and procedures related to network hardware and software acquisition, use, support, security, and backup
Respond to the needs and questions of network users; troubleshoot, diagnose, and fix hardware and/or software problems
Establish and maintain network users, user environment, directories, and security
Communicate and maintain standards for use, operations, and security of network, personal computers, and data; train users on software and equipment usage
Identify and suggest possible improvements on procedures

Requirements and skills

5+ years as an IT Administrator or Technician
BSc/BA in IT, Computer Science or relevant field, or equivalent work experience
Tech savvy with working knowledge of office automation products, databases and remote support software (Teamviewer, etc.)
Experience managing Microsoft Windows Server environments
Working knowledge of DHCP, DNS, and IP protocols
Working knowledge of Microsoft Office products, including Outlook, Word, Excel, Access, Powerpoint (both perpetual and O365 licenced versions)
Ability to diagnose and resolve basic technical issues
Experiencing working with and deploying network hardware and cabling (routers, switches, access points, Cat5e/6, Fiber optic, SFP modules)
Working knowledge of Windows Active Directory and Group Policy deployment
Proficiency in English
Excellent communication and organizational skills
Ability to multi-task and prioritize in a fast-paced environment
Ability to work individually as well as in a team environment
Must have access to a vehicle on a daily basis

Max Solutions, Inc. is an equal opportunity employer and expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status, or any other basis that is protected by federal, state or local law

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Parental leave
Referral program
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

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