Top 158 Itsm software co Jobs

IT ServiceNow Platform Engineer, Senior (952)
ABC® Supply Co. Inc. —Beloit, WI
- $120,000 - $140,000 a year
- Full-time
- Computer Science
- 5 years
- Bachelor's degree
- Paid holidays
- Disability insurance
Software and Systems Engineer
MANTECH —Stafford, VA
- Full-time
- Azure
- Engineering
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Enterprise Infrastructure Mgr (Enterprise Capacity & Performance Engineering)
PNC Financial Services Group —Denver, CO
- $100,100 - $204,490 a year
- Full-time
- Azure
- DevOps
- Windows
- Wellness program
- Health savings account
Enterprise Infrastructure Mgr (Enterprise Capacity & Performance Engineering)
PNC Financial Services Group —Birmingham, AL
- $100,100 - $204,490 a year
- Full-time
- Azure
- DevOps
- Windows
- Wellness program
- Health savings account
Solution Architect Sr (Collaboration Tools - MS Teams/ZOOM/WebEx/IPTV/Digital)
PNC Financial Services Group —Farmers Branch, TX
- $80,000 - $185,150 a year
- Full-time
- 5 years
- System design
- Office
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Enterprise Infrastructure Mgr (Enterprise Capacity & Performance Engineering)
PNC Financial Services Group —Dallas, TX
- $100,100 - $204,490 a year
- Full-time
- Azure
- DevOps
- Windows
- Wellness program
- Health savings account
Enterprise Architect - SDLC
Zions Bancorporation —Midvale, UT
- Hybrid work
- Computer Science
- Office
- 8 years
- Profit sharing
- Paid training
ITSM Specialist
Bowling Green State University —Bowling Green, OH
- Full-time
- System design
- Mid-level
- Windows
- Paid holidays
- Disability insurance
Vulnerability Management Analyst
Dragonfli Group —Remote
- Full-time
- Computer science
- Computer Science
- 3 years
- Health insurance
- Paid time off
Quick Apply
ERF - Software/Hardware Installation Specialist
KeyLogic Systems —Alexandria, VA
- $50,000 a year
- Monday to Friday
- Microsoft Outlook
- Research
- Mid-level
IT Infrastructure Engineer III
Roseburg Forest Products Co. —Remote
- Full-time
- 6 years
- Computer Science
- DevOps
- Health savings account
- AD&D insurance
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IT Support Specialist
Standard Electric Supply Co —Milwaukee, WI
- $60,000 - $85,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Profit sharing
- Paid parental leave
Quick Apply
Director, AI-Enabled DevOps Transformation
Valiantys —Remote
- $175,000 - $240,000 a year
- Full-time
- Remote
- Computer science
- Azure
- Computer Science
- Paid time off
- Retirement plan
Quick Apply
Senior Lead IT Engineer, Flexera One
Lumen Technologies —Remote
- $132,232 - $193,940 a year
- Remote
- Background check
- Computer science
- Azure
Tier 1 IT Service Desk Support Specialist
iWorks Corporation —Myrtle Point, OR
- $35,600 - $40,000 a year
- Full-time
- Remote
- Mid-level
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Engagement Director, North America
Valiantys —Remote
- Full-time
- Remote
- 5 years
- US work authorization
- Organizational skills
- Paid time off
- Retirement plan
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System Administrator - Harrisburg, PA
Software Technology Inc —Harrisburg, PA
- Hybrid work
- Customer service
- Mid-level
- Analysis skills
Quick Apply
Vertex Fall Co-op, IT Workplace Services
Vertex Pharmaceuticals —Boston, MA
- $20 - $35 an hour
- Full-time
- US work authorization
- In-person
- Entry level
- Free parking
- Commuter assistance
Service Desk Analyst
Encore Technologies —Cincinnati, OH
- $18 an hour
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
IT Service Desk Technician
Infleqtion —Louisville, CO
- $24.50 - $28.85 an hour
- Full-time
- Computer literacy
- Windows
- Travel
- Paid parental leave
- Health savings account
Quick Apply

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IT ServiceNow Platform Engineer, Senior (952)

ABC® Supply Co. Inc. -
Beloit, WI

Apply Now

Job Details

Full-time
$120,000 - $140,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Paid sick time

Qualifications

IT asset management
Team leadership
IT service management
Bachelor's degree
Network protocols
Relationship management
ServiceNow
Project leadership
Stakeholder management

Full Job Description

ABC Supply is North America’s largest wholesale distributor of exterior and interior building products.

ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Exceptional Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered.

Summary:

In this senior role within IT Operations, you will lead the governance, maintenance, and continuous improvement of the ServiceNow Configuration Management Database (CMDB), ensuring data accuracy, completeness, and currency aligned to the Common Service Data Model (CSDM). You will oversee ServiceNow Discovery and CMDB processes, establish standards and controls, and work closely with IT Operations teams, Enterprise Architecture, other IT departments, and business stakeholders across the enterprise to drive consistent adoption, data ownership, and trust in configuration data that supports effective ITSM and operational decision‑making.

Essential Duties and Responsibilities:

Own the enterprise CMDB roadmap, including data model design, class structure, and relationship standards aligned to ServiceNow CSDM.
Develop the CMDB solutions that represent real operational and business dependencies, not just discovered infrastructure; ensure Operational Sustainability.
Define what CMDB data is essential vs. optional, enforcing disciplined modeling to prevent CI sprawl and low‑value data collection.
Lead and manage the Asset and Configuration Management responsibilities, design, deploy, and manage CMDB data management tools including Discovery and Service Mapping solutions for both on-premises and cloud resources.
Establish and enforce CMDB governance, including ownership models, certification standards, lifecycle controls, and audit readiness. Implement processes, procedures and policies to ensure the CMDB Correct, Complete and Current (3 C’s)
Define, create, and monitor CMDB health reports, dashboards, and other reports.
Define and monitor CMDB health KPIs (completeness, correctness, compliance, and currency) and hold stakeholders accountable.
Serve as the escalation point involving potential troubleshooting and problem resolution assistance.
Design and manage CMDB and Asset data integrations with other data sources using import sets, transform maps, API integrations, and the Identification and Reconciliation Engine.
Develop, document, implement, and maintain CMDB governance processes, procedures, and policies.
Continually drive improvement in the configuration management process.

Qualifications:

A bachelor’s degree in computer sciences, business administration, or a relevant field.
5+ years of experience with ServiceNow’s ITOM and ITAM solutions, including CMDB, Discovery and Asset Management capabilities, as well as working knowledge of ITIL Infrastructure and application onboarding and offboarding processes and how the CMDB can be integrated in those processes.
Experience working with fast-paced, high-growth organizations preferred.
ITIL certification, PMP, Agile Certification, or equivalent experience will be a plus.
Strong leadership and organizational skills.
Considerable experience with relationship management and interpersonal business development.
General understanding of all aspects of infrastructure devices (i.e., server, network device, network protocols, application technologies, operating systems basics)
Understanding hardware and software asset management practices and how those processes integrate and synchronize with the CMDB.

Benefits may include:

Health, dental, and vision coverage - eligible after 60 days, low out of pocket
401(k) with generous company match - eligible after 60 days, immediately vested
Employer paid employee assistance program
Employer paid short term and long-term disability
Employer paid life insurance
Flex spending
Paid vacation
Paid sick days
Paid holidays

Salary Information: $120K - $140K based on experience

Equal Opportunity Employer / Drug Free Workplace

ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.

Apply Now

Refine Your Search

itsm software co jobs

IT ServiceNow Platform Engineer, Senior (952)

Software and Systems Engineer

Enterprise Infrastructure Mgr (Enterprise Capacity & Performance Engineering)

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IT Support Specialist

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IT Service Desk Technician

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