Top 1162067 Knowledge management Jobs

Order Management Specialist - II
Segway —Plano, TX
- From $85,000 a year
- Full-time
- Background check
- English
- Mid-level
- Health savings account
- Relocation assistance
Quick Apply
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FSA Federal —San Francisco, CA
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- Full-time
- Pass drug screening
- Mid-level
- High school diploma or GED
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Access Management Coordinator
Halliday, Watkins & Mann, P.C. —Remote
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1d
Implementation Specialist
PatientNow —Remote
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- Mid-level
- Organizational skills
- 2 years
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Knowledge and Information Management Cell Specialist
Deloitte —Arlington, VA
- $97,700 - $162,800 a year
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Project Manager
PatientGain —Los Altos, CA
- Full-time
- Microsoft Excel
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Solutions Through Innovative Technologies, Inc —Fort Walton Beach, FL
- Full-time
- Databases
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- Paid holidays
- Disability insurance
Implementation and Change Management Manager
Ventura Community Partners —Remote
- Full-time
- Remote
- Mid-level
- 3 years
- Analysis skills
- Paid training
- Wellness program
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Project Management
K.A.H & Associates —South Barrington, IL
- Email
- 3 years
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- Senior level
Project Manager
TeselaGen Biotechnology —Remote
- Full-time
- Remote
- Mid-level
- 3 years
- Bachelor's degree
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Knowledge Manager (Knowledge Management Analyst, Senior)
Redwire Space —Chantilly, VA
- Background check
- 5 years
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Quick Apply
6d
Customer Enhancement Program Management, Process, & Knowledge Specialist
Stellantis —Auburn Hills, MI
- On call
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Project Management Support - Analyst
UNOPS —Remote
- Mid-level
- Travel
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5d
Management Analyst
Immersion Consulting, LLC —Washington, DC
- Hybrid work
- Microsoft Outlook
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Workflow Management Specialist
ANALYGENCE, Inc. —Falls Church, VA
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Continuous improvement
Legal Project Management Analyst
Fisher & Phillips LLP —Remote
- $95,000 - $120,000 a year
- Full-time
- Hybrid work
- Mid-level
- Travel
- Fair chance
- Profit sharing
- Paid holidays
14d
Management Analyst
Solvere Technical Group —Norfolk, VA
- Full-time
- 5 years
- Senior level
- Paid holidays
- Disability insurance
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Project Coordinator (REMOTE)
Aadmi Consulting —Winthrop, MA
- Remote
- Mid-level
- Bachelor's degree
- Communication skills
Quick Apply
Knowledge Management Specialist
Systems Technology Forum —Ford Island, HI
- From $125,000 a year
- Full-time
- 5 years
- Mid-level
- High school diploma or GED
- AD&D insurance
- Health insurance
Quick Apply
Project Manager, Delivery
Modali Consulting —Remote
- Computer Science
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- 3 years
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Order Management Specialist - II

Segway -
Plano, TX

Quick Apply

Job Details

Full-time
From $85,000 a year

Benefits

Health savings account
Relocation assistance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
Practicing in a supply chain operations role
Bachelor's degree
Supply Chain Management

Full Job Description

Job Summary:

The Order Management Specialist is responsible for overseeing end-to-end order lifecycle processes, ensuring accuracy, efficiency, and alignment with business objectives. This role analyzes order flow, resolves complex issues, and drives process improvements across CRM and ERP systems. The position serves as a key liaison between Sales, Supply Planning, Logistics, and Customer Service, exercising independent judgment to optimize order execution, enhance customer experience, and improve operational performance.

General Duties and Responsibilities:

Own and manage the full order lifecycle from purchase order receipt through invoicing, ensuring accuracy, timeliness, and compliance with company policies.
Analyze order flow, identify bottlenecks, and implement solutions to improve order processing efficiency and fulfillment performance.
Serve as the primary escalation point for complex order issues, coordinating cross-functional resolution with Sales, Supply Planning, Logistics, and Finance teams.
Oversee and optimize EDI transaction processes for assigned accounts, including troubleshooting errors and improving data integrity and system performance.
Develop and maintain reporting and dashboards to monitor order accuracy, fulfillment performance, and customer service metrics.
Partner with customer service and sales teams to ensure high-quality customer communication and resolution of inquiries, enhancing overall customer experience.
Evaluate system workflows across CRM, SAP, and related platforms to identify gaps and recommend system enhancements or automation opportunities.
Collaborate cross-functionally to ensure alignment between order execution, inventory availability, and delivery commitments.
Provide insights and recommendations based on order data, customer trends, and operational performance to support business decision-making.
Lead or support process improvement initiatives to eliminate inefficiencies, reduce errors, and improve cycle times.
Develop and document best practices and standard operating procedures to enhance consistency and scalability of order management processes.
Provide backup support across accounts and contribute to team knowledge sharing and operational continuity.
Ensure compliance with internal controls, data governance standards, and company policies across all order management activities.
Other duties as assigned.

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Qualifications:

Bachelor’s degree in Business Administration, Supply Chain, Operations, or a related field preferred, or equivalent work experience in supply chain/order management in consumer products.
Minimum 3 years of relevant experience in progressive supply chain/order management, preferably in eMobility, consumer electronics, or powersports.
Experience working with ERP and CRM systems such as SAP and EDI platforms.
Strong understanding of order lifecycle processes, fulfillment operations, and cross-functional coordination.
Experience analyzing operational data and driving process improvements.
Proven ability to manage complex issues and influence cross-functional stakeholders.
Strong analytical and problem-solving skills with attention to detail.
Effective communication skills with the ability to interact with internal teams and external customers.
Ability to operate independently and manage multiple priorities in a fast-paced environment.
Proficiency in Microsoft Excel and reporting tools.
Strategic thinker with a high degree of ownership, execution capability, and a results-oriented approach.
Experience working in a multinational company within an international team is a plus.
Bilingual in English and Mandarin is a plus.

Physical Demands:

This role is primarily office or hybrid-based with prolonged periods of computer work, frequent use of keyboards and mouse, and regular virtual/phone communication. Occasional movement of files or product samples up to 25 pounds may be required, as well as brief visits to warehouse or 3PL locations for coordination. Specific vision abilities required for this job include close vision, color vision, and the ability to adjust focus. The employee must often lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

EEO Statement:

Segway Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, genetic information, or any other protected characteristic under applicable law.

Pay: From $85,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Paid time off
Relocation assistance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

knowledge management jobs

Order Management Specialist - II

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