Top 30 Lerer ventures Jobs

Director, Virtual Care Operations
K Health —New York, NY
- $160,000 - $200,000 a year
- Hybrid work
- Office
- Analysis skills
- Senior level
- Commuter assistance
- Paid parental leave
Quick Apply
Director of Strategy
Small Door Veterinary —New York, NY
- $160,000 - $190,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- 6 years
- Bachelor's degree
- Commuter assistance
- Health insurance
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Process Engineer
Plantible Foods —Austin, TX
- $120,000 a year
- Full-time
- Bachelor of Science
- 3 years
- Bachelor's degree
- Paid holidays
- Health insurance
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Senior Software Engineer - Full Stack
K Health —New York, NY
- $160,000 - $200,000 a year
- Hybrid work
- Computer Science
- 5 years
- System design
- Commuter assistance
- Paid parental leave
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Vice President, Operations
Plantible Foods —Eldorado, TX
- Email
- Mentoring
- Senior level
- Leadership
- Paid holidays
- Health insurance
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Senior Data Engineer
K Health —New York, NY
- $150,000 - $200,000 a year
- Hybrid work
- Azure
- 5 years
- System design
- Commuter assistance
- Paid parental leave
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Medical Director-Health System Partnerships
K Health —New York, NY
- $265,000 - $285,000 a year
- Remote
- 5 years
- Writing skills
- Primary Care
- Commuter assistance
- Paid parental leave
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Senior Product Manager - Clinician Experience
K Health —New York, NY
- $150,000 - $200,000 a year
- Hybrid work
- Analysis skills
- Presentation skills
- Product management
- Commuter assistance
- Paid parental leave
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8d
Greenhouse Plant Production Operator (USP)
Plantible Foods —Eldorado, TX
- $18 an hour
- Nights as needed
- Ability to lift 50 pounds
- Cleaning
- Manufacturing
- Paid holidays
- Health insurance
Quick Apply
Senior Product Manager - Patient Experience
K Health —New York, NY
- $150,000 - $200,000 a year
- Hybrid work
- Research
- Analysis skills
- Presentation skills
- Commuter assistance
- Paid parental leave
Quick Apply
8d
Operator: DSP, USP or Maintenance
Plantible Foods —Eldorado, TX
- $18 an hour
- Nights as needed
- Mid-level
- Ability to lift 50 pounds
- Continuous improvement
- Paid holidays
- Health insurance
Quick Apply
Junior Scientist - Plant Biology
Plantible Foods —Eldorado, TX
- $65,000 - $75,000 a year
- Email
- Bachelor of Science
- Analysis skills
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
6d
Agronomist - Plant Biology
Plantible Foods —Eldorado, TX
- $65,000 - $75,000 a year
- Email
- Bachelor of Science
- Mid-level
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
6d
Processing Equipment Operator (DSP)
Plantible Foods —Eldorado, TX
- $18 an hour
- Nights as needed
- Mid-level
- Forklift
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
USP Operator - Temporary
Plantible Foods —San Marcos, CA
- $26 an hour
- Nights as needed
- Forklift
- Ability to lift 50 pounds
- Plumbing
Quick Apply
6d
Maintenance Electrician
Plantible Foods —Eldorado, TX
- $21 - $24 an hour
- Nights as needed
- Customer service
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Weekdays | Primary Care Physician (FM/IM) | IMLC or FL, MA, NJ, OR, TX, WI, MN, IA | Remote
K Health —Remote
- $250,000 - $300,000 a year
- Full-time
- Remote
- Spanish
- Primary Care
- Clinic experience
- Paid parental leave
- Dental insurance
Quick Apply
Overnight | Primary Care Physician (FM/IM) | IMLC or NY, WI, IA, MN | Remote
K Health —Remote
- $300,000 - $330,000 a year
- Overnight shift
- Remote
- Spanish
- Primary Care
- Mid-level
- Paid parental leave
- Dental insurance
Quick Apply
Weekends | Primary Care Physician (FM/IM) | IMLC or FL, MA, NJ, OR, TX, WI, MN, IA | Remote
K Health —Remote
- $270,000 - $330,000 a year
- Weekends as needed
- Hybrid work
- Spanish
- Internal Medicine
- Primary Care
- Paid parental leave
- Dental insurance
Quick Apply
Maintenance Technician
Plantible Foods —Eldorado, TX
- $21 an hour
- Email
- Mid-level
- Paid holidays
- Health insurance
Quick Apply

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Director, Virtual Care Operations

K Health -
New York, NY

Quick Apply

Job Details

$160,000 - $200,000 a year

Benefits

Commuter assistance
Stock options
Paid parental leave
Health insurance
Dental insurance
401(k)
Parental leave
Vision insurance

Qualifications

Team supervision
Data interpretation
Stakeholder relationship building
Stakeholder management

Full Job Description

About the Role:

We are looking for a Director of Virtual Care Operations to lead and scale a fast-paced healthcare operations organization focused on delivering an exceptional virtual care experience for both patients and providers.

This leader will hold broad operational accountability across our virtual care clinics, with primary focus and direct ownership of our Care Concierge workforce, a high-volume, patient-facing team responsible for helping patients navigate care, coordinating scheduling, enabling providers, and ensuring seamless virtual visits across multiple health system partners. Beyond the Concierge function, this leader will shape how the clinics operate holistically, driving consistency, quality, and scalability across the full care delivery ecosystem.

The ideal candidate is an experienced operations leader who thrives in complex environments, uses data to drive decisions, and knows how to build strong teams and scalable processes. This role requires balancing day-to-day execution with operational strategy, while maintaining a strong focus on service quality, workforce management, and patient experience.

This is a highly cross-functional role partnering closely with Product, Clinical, Workforce Management, Analytics, and external health system partners.

This role requires onsite presence in our New York City office 4 days a week (Mon - Thurs).

What You'll Do:

Operational Leadership

Lead day-to-day operations for a large virtual care support organization, including Care Concierge, patient support workflows, and provider coordination
Ensure patients and providers successfully connect for scheduled virtual visits with minimal friction
Monitor and improve operational KPIs including SLAs, wait times, abandonment rates, staffing efficiency, productivity, quality, and patient experience
Identify operational bottlenecks and implement scalable solutions to improve efficiency and service delivery
Build operational processes that can scale across multiple partners and clinics

Workforce Management & Optimization

Partner closely with Workforce Management teams on staffing models, forecasting, scheduling, and intraday management
Drive continuous optimization of labor utilization and operational costs while maintaining service quality
Use data and operational insights to make staffing and workflow recommendations
Establish clear operational cadences, escalation pathways, and accountability structures

Team Leadership

Lead and develop a large operations organization of approximately 80 team members through managers and team leads
Coach and support frontline leaders in performance management, employee engagement, and team development
Build a high-accountability, high-performance culture while maintaining strong employee experience
Help create organizational structure and processes that support scale and growth

Cross-Functional Collaboration

Partner with Product and Engineering teams to improve operational tooling, workflows, and automation opportunities
Collaborate with Clinical teams to improve provider experience and operational effectiveness
Support launches of new clinics, partners, and operational initiatives
Communicate operational performance, risks, and recommendations clearly to senior leadership

What We're Looking For:

8+ years of operations experience, preferably in healthcare, call center/customer support, healthcare operations, or other high-volume service environments
4+ years of people management experience leading large teams through managers
Experience managing operational KPIs and service-level metrics in a fast-paced environment
Strong analytical and problem-solving skills with the ability to make data-driven decisions
Experience building and improving operational processes at scale
Excellent communication and stakeholder management skills
Ability to operate both strategically and hands-on when needed

Bonus:

Experience in virtual care, digital health, telehealth, healthcare services, or care navigation
Experience managing call center or contact center operations
Familiarity with workforce management concepts including forecasting, staffing models, scheduling, and intraday operations
Experience working cross-functionally with Product, Engineering, Analytics, and Clinical teams
Consulting, operations strategy, or operational excellence background is a plus, but not required

Benefits & Perks: #LI-Hybrid

Hybrid work schedule with weekly lunches and stocked fridges
Monthly social committees for company events
18 vacation days, 9 company holidays, 5 sick days, and 2 personal days
Stock options for every full-time employee
Paid parental leave
401k benefit
Commuter Benefits
Competitive health, dental, and vision insurance options

Who We Are:

Behind every leading health system is K Health's AI-powered virtual care engine.

Esteemed health systems like Mayo Clinic, Cedars-Sinai, Mass General Brigham, Hackensack Meridian Health, and Hartford Healthcare partner with K Health to build and run modern primary virtual care clinics on their behalf.

Our deeply integrated model modernizes the primary care loop by using AI to put humans first. For our patients, we offer clinical AI (i.e., PatientGPT) and unparalleled access to close care gaps around the clock. For our Providers, we deliver provider-serving agentic solutions (i.e., Perfect Note) to eliminate administrative overload and burnout. And for the health systems, we deploy our top-grade Virtualists in AI-powered virtual clinics 24/7 to capture the patients' care journeys at step one, retain the journey through the system for longitudinal care, and strengthen profitability.

We're founded in 2016, headquartered in New York City, and backed by nearly $400 million from leading investors including Valor Equity Partners, Claure Group, Mangrove Capital Partners, 14W, Notable Capital, Lerer Hippeau, Primary Venture Partners, Comcast Ventures, PICO Venture Partners, Max Ventures, and other strategic healthcare partners.

We offer competitive compensation packages based on industry benchmarks for function, level, and geographic location. Offer amounts are determined by multiple factors such as a candidate's experience and expertise.

We are proud to be an Equal Opportunity Employer and consider applicants for employment regardless of race, ethnicity, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, childbirth and breastfeeding, age, citizenship, military or veteran status, or any other class protected by applicable federal, state, and local laws. We're deeply committed to building teams as diverse as the patients we serve and strive to cultivate an environment where everyone can bring their most authentic self to work. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our users.

We are committed to maintaining the integrity of our hiring process and ensuring a safe environment for all candidates. All communication for job offers from K Health will come from email addresses ending in @khealth.com. K Health will never ask you to provide financial information about yourself during the recruitment process. We will never use personal email accounts or other domains for official correspondence. Our official job postings are only listed on our official website and reputable job boards. Be cautious of job offers from sources other than these platforms.

Quick Apply

Refine Your Search

lerer ventures jobs

Director, Virtual Care Operations

Director of Strategy

Process Engineer

Senior Software Engineer - Full Stack

Vice President, Operations

Senior Data Engineer

Medical Director-Health System Partnerships

Senior Product Manager - Clinician Experience

Greenhouse Plant Production Operator (USP)

Senior Product Manager - Patient Experience

Operator: DSP, USP or Maintenance

Junior Scientist - Plant Biology

Agronomist - Plant Biology

Processing Equipment Operator (DSP)

USP Operator - Temporary

Maintenance Electrician

Weekdays | Primary Care Physician (FM/IM) | IMLC or FL, MA, NJ, OR, TX, WI, MN, IA | Remote

Overnight | Primary Care Physician (FM/IM) | IMLC or NY, WI, IA, MN | Remote

Weekends | Primary Care Physician (FM/IM) | IMLC or FL, MA, NJ, OR, TX, WI, MN, IA | Remote

Maintenance Technician

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