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Help Desk Coordinator
Texas Petroleum Group —Houston, TX
- Weekends as needed
- Microsoft Outlook
- High school diploma or GED
- Entry level
Quick Apply
Sales Associate (Cashier) - FT
Texas Petroleum Group —Artesia, NM
- Part-time
- Entry level
- Under 1 year
- Paid time off
- 401(k) matching
Quick Apply
Sales Associate( Cashier) - PT
Texas Petroleum Group —Artesia, NM
- Part-time
- Entry level
- Under 1 year
- Paid time off
- 401(k) matching
Quick Apply
Store Manager
Texas Petroleum Group —Houston, TX
- Weekends as needed
- Mid-level
- Organizational skills
- Retail management experience
- Health insurance
- Dental insurance
Quick Apply
Assistant Manager
Texas Petroleum Group —Artesia, NM
- Weekends as needed
- Mid-level
- Recruiting
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Field Trainer
Texas Petroleum Group —Albuquerque, NM
- Inventory management
- Customer service
- Mid-level
Quick Apply
Talent Acquisition Coordinator
Texas Petroleum Group —Houston, TX
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
3d
Grill Assistant - PT
Texas Petroleum Group —Carlsbad, NM
- Part-time
- Writing skills
- Maintenance
- High school diploma or GED
Quick Apply
Construction Director
Texas Petroleum Group —Houston, TX
- 7 years
- Construction site
- Continuous improvement
Quick Apply
Facilities Maintenance Technician
Texas Petroleum Group —Carlsbad, NM
- On call
- Mid-level
- Office
- High school diploma or GED
Quick Apply
Project Manager-Construction Delivery
Texas Petroleum Group —Houston, TX
- Civil engineering
- Microsoft Excel
- Construction site
Quick Apply
Fixed Asset Accountant
Texas Petroleum Group —Houston, TX
- CPA
- 5 years
- Office
Quick Apply
Carwash Assistant Site Manager
Texas Petroleum Group —Fulshear, TX
- Full-time
- Inventory management
- Mid-level
- Cash register
Quick Apply
Real Time Operating Center Supervisor
Texas Petroleum Group —Houston, TX
- Rotating shift
- Supervising experience
- Senior level
Quick Apply
Fuel Technician (San Antonio, TX and Austin, TX Area)
Texas Petroleum Group —San Antonio, TX
- Overtime
- Mid-level
- High school diploma or GED
- Computer skills
- Health insurance
- Paid time off
Quick Apply
Territory Manager
Texas Petroleum Group —Houston, TX
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
3d
Car Wash Maintenance Technician
Texas Petroleum Group —San Antonio, TX
- Overtime
- Mid-level
- High school diploma or GED
- Travel
- Health insurance
- Paid time off
Quick Apply
Director of Category Management and Store Formats
Texas Petroleum Group —Houston, TX
- Microsoft Outlook
- Marketing
- Merchandising
Quick Apply

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Mechanical Shell & Tube Heat Exchanger Designer (ASME Code)
Cataract Steel Industries —Buffalo, NY
The Mechanical Designer is responsible for the design, analysis, and detailing of ASME Section VIII shell & tube heat exchangers.
$75,000 - $100,000 a year
Quick Apply
Pharmacist
Little Shell Tribe of Chippewa Indians of Montana —Great Falls, MT
Candidates must possess a valid driver’s license, no alcohol related conviction, and meet the insurability requirements of the Tribe.
From $125,000 a year
Quick Apply

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Help Desk Coordinator

Texas Petroleum Group -
Houston, TX

Quick Apply

Job Details

Qualifications

On-site technical support
Data visualization software proficiency
Contractor management
Microsoft Outlook
Technical support via phone
Phone communication
Maintenance work
High school diploma or GED
Dispatching
Business intelligence tools
IT monitoring tools
Remote access software
Resolving technical support tickets
Desktop applications
Microsoft Teams
Equipment malfunction response
Facilities maintenance customer service
Remote desktop tools
Data analytics tools
Entry level
Client interaction via phone calls

Full Job Description

Company Overview:

Welcome to Timewise! Shell Mobility & Convenience proudly operates over 200 Timewise convenience stores and Shell gas stations in Texas and New Mexico. Our friendly team provides great customer service while supporting our employees with growth opportunities. Shell Mobility & Convenience is based in Houston, Texas and became part of the Shell Group in 2022. Join our friendly and hard-working Timewise family!

Position Summary:

The Helpdesk Coordinator is primarily responsible for remotely connecting assets for troubleshooting, repairing and upgrading. In this role you will evaluate work requests and manage contractors to resolve issues.

Responsibilities:

Work alongside subject matter experts that help each other solve unique day to day problems for the Petroleum Industry.
Focus on an assigned site list to maintain asset uptime.
Step in when the dispatcher isn't available and answer calls, emails and dispatch work orders.
Grow with the RTOC (Real Time Operating Center) as it is further refined and developed to support our stores.
In this role you will learn to use Insite360, Netops, Titan and other remote monitoring software tools to maintain facility equipment and maximize uptime.
You will learn steps to attempt to remedy the issue using these tools, work with site personnel and lean on other RTOC team support. If unable to resolve, you will then decide to dispatch TPG technician or contractor.
Assist in supporting special projects assigned to the Maintenance Department.

Education and Experience:

High School Diploma or GED Equivalent.

Knowledge and Skills:

Knowledge on Microsoft Office Suite applications: Outlook, Word, Excel, Power Point, Teams, Power BI, etc.
Ability to work with store personnel over the phone to help troubleshoot and remedy inoperable systems.
Strong desire to take ownership and see tasks through to resolution.

Physical Requirements:

Remaining in a stationary position, often standing or sitting for prolonged periods.
Repeating motions that may include the wrists, hands and or fingers.
Light work that includes moving objects up to 20 pounds.
Will require to work nights and weekends.

Quick Apply

Refine Your Search

timewise jobs

Help Desk Coordinator

Sales Associate (Cashier) - FT

Sales Associate( Cashier) - PT

Store Manager

Assistant Manager

Field Trainer

Talent Acquisition Coordinator

Grill Assistant - PT

Construction Director

Facilities Maintenance Technician

Project Manager-Construction Delivery

Fixed Asset Accountant

Carwash Assistant Site Manager

Real Time Operating Center Supervisor

Fuel Technician (San Antonio, TX and Austin, TX Area)

Territory Manager

Car Wash Maintenance Technician

Director of Category Management and Store Formats

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