Top 12374 Link staffing Jobs

Customer Care Scheduler Operations - REMOTE
Signet Jewelers —Akron, OH
- $45,000 - $60,000 a year
- Full-time
- Remote
- Mid-level
- Training & development
Condominium Attendant
Royale Company —Manhattan, NY
- $16 - $20 an hour
- 8 hour shift
- No education required
- Computer literacy
- Typing
- Paid training
- Health insurance
Quick Apply
Check-in Admin- Mercedes Benz Stadium
Levy Sector —Atlanta, GA
- $21 an hour
- Part-time
- Background check
- Team management
- Entry level
- Wellness program
- Paid time off
Quick Apply
Merchant Guild Event/Field Staffing Interest
Merchant Guild —Remote
- Seasonal
- In-person
- Entry level
Quick Apply
Employee Service Center Representative, Chicago Theatre- Part Time
MSG Entertainment Holdings, LLC —Chicago, IL
- Part-time
- Microsoft Excel
- Oracle
- Mid-level
- Paid jury duty
Quick Apply
Customer Service Rep
Westinghouse Electric Company —Pasadena, TX
- $20 - $25 an hour
- 8 hour shift
- High school diploma or GED
- Team management
- Entry level
- Paid training
- Health insurance
6d
Staffing Coordinator
Abrazo Arrowhead Campus —Glendale, AZ
- Full-time
- Hospital
- Customer service
- Mid-level
- Health savings account
- Health insurance
Employee Service Center Representative (Part-Time) - Sphere
Sphere Entertainment Group, LLC —Las Vegas, NV
- $27 an hour
- Part-time
- Microsoft Excel
- Oracle
- Administrative experience
- Paid jury duty
Quick Apply
Staffing Admin - M&T Bank Stadium
Levy Sector —Baltimore, MD
- $20 - $22 an hour
- Part-time
- Background check
- Office
- Entry level
- Commuter assistance
- Paid parental leave
Quick Apply
Entry Level - Marathon Staffing - Birmingham, Alabama
Sterilite of Alabama, LLC —Birmingham, AL
- Entry level
Quick Apply
Intensive In-Home Therapist
Denver Children's Home —Denver, CO
- $58,000 - $59,000 a year
- Weekends as needed
- Hybrid work
- Background check
- CPR Certification
- Experience working with individuals with disabilities
- Disability insurance
- Health insurance
Quick Apply
Clinical Operations Supervisor, RVT
The Sams Clinic Veterinary Specialists —Mill Valley, CA
- From $45 an hour
- Full-time
- CPR Certification
- Clinic experience
- In-person
- Continuing education credits
- Health insurance
Quick Apply
Registered Respiratory Therapist - Enterprise Flexible Staffing Pool
Cleveland Clinic —Garfield Heights, OH
- $36.75 - $48.55 an hour
- Medication administration
- Float pool
- PALS Certification
- Dental insurance
- Vision insurance
RN, Obstetric Services (Night)
Steele Memorial Medical Center —Salmon, ID
- Full-time
- Hospital
- Inpatient
- Ob/Gyn
- Wellness program
- Loan repayment program
10d
Registered Nurses (RNs) & Licensed Practical Nurses (LPNs)
ChildrenFirst Home Healthcare —Orlando, FL
- $27 - $35 an hour
- 12 hour shift
- Background check
- CPR Certification
- RN License
- Health insurance
- Dental insurance
Quick Apply
Regional Class A CDL Pneumatic Tank Driver
R & J TRUCKING, INC. —Weirton, WV
- $1,900 - $2,100 a week
- Full-time
- Background check
- Clean driving record
- CDL A
- Paid training
- Paid holidays
Director of Nursing
Echoing Hills Village Inc —Dayton, OH
- $93,600 a year
- CPR Certification
- Nursing
- RN License
- Opportunities for advancement
Quick Apply
3d
Nursing Assistant (CNA/NAR)
Ebenezer —Lake City, MN
- $23.73 - $25.68 an hour
- Full-time
- Skilled nursing facility
- Vital signs
- Geriatrics
- Disability insurance
- Health insurance
Combustion Systems- Staff Analyst
Belcan —Brisbane, CA
- $62.98 an hour
- Master's degree
- Doctor of Philosophy
- Senior level
Quick Apply
1d
Family Support Specialist—Franklin/Lincoln/Warren Counties
Foster & Adoptive Care Coalition —St. Louis, MO
- Weekends as needed
- Background check
- Microsoft Outlook
- Mid-level
- Mileage reimbursement
- Health insurance
Quick Apply

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Customer Care Scheduler Operations - REMOTE

Signet Jewelers -
Akron, OH

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Job Details

Full-time
$45,000 - $60,000 a year

Qualifications

Statistics
Staff performance monitoring
Operational analysis
Data systems development
Resource allocation (project management tasks)
Data analysis reporting
Budgeting support
Staff scheduling
Business analysis
Process design
Performance Reporting
Team scheduling
Mid-level
System maintenance
Employee attendance management
Team training
System testing
Forecasting
Schedule creation
Interdisciplinary policy and procedure development experience
System development
Management reporting
Capacity planning
Training & development
Ad-hoc reporting
Call center management
Service level agreement (SLA) management
Strategic workforce planning
Database software proficiency

Full Job Description

We have many opportunities available on our other career site pages. Click here to link to our careers page!

Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

This position will be required to analyze contact center trends including: transaction volumes, call volumes, call patterns, staff productivity, and resource allocation. This analyst will monitor inbound call and chat traffic, volume of escalated case and social media work and outbound dialer calls. He/she will ensure service/performance volume is satisfied within SLA by adjusting scheduling needs as patterns change. This analyst will build proficient staffing and scheduling routines to meet business unit goals and objectives. Additionally, this includes the development and maintenance of database applications, report design and ad-hoc analysis.

Responsible for the maintenance of all Customer Connection Center functions related to the development, configuration, testing, rollout, training, maintenance and adoption of the WFM system. Analyzes contact volumes to create long term forecasts including integration of planned marketing efforts, shifts in customer contact trends, and disaster recovery. Generates, updates, and publishes agent schedules within established timelines and adjusts ad hoc as needed to support meetings and training initiatives.
Uses long term forecasts, assists operational Directors and Resource Planning Manager in budgeting process to ensure appropriate staffing levels are requested. Develops and makes recommendations on standardized policies and procedures for agent scheduling including shift bids/preferences, trades and time off requests.
Simulates the impact of proposed initiatives and confidently recommends the appropriate staffing actions for the business. Assesses the daily performance of the contact center and manages staffing changes to ensure payroll targets and Service Level Objectives are achieved. Maintains standardized reporting for internal and external management use; conducts orientation training associated with scheduling process for user community.
Analyses, monitors and reports on all staffing assumptions and provides recommendations to internal and external stakeholders. Collects, analyzes and reports historical center performance statistics and historical agent performance statistics. Responsible for data collection to ensure efficient and accurate WFM system configuration that meets the needs of the Customer Care Connection team.

Performs additional duties and projects as assigned.

Consistent regular scheduled attendance is considered an essential function of this job.

The salary range for this opportunity is $45,000 - $60,000. Base pay offered may vary depending on geographic region, internal equity, job related knowledge, skills and experience, among other factors.

Apply Now

Refine Your Search

link staffing jobs

Customer Care Scheduler Operations - REMOTE

Condominium Attendant

Check-in Admin- Mercedes Benz Stadium

Merchant Guild Event/Field Staffing Interest

Employee Service Center Representative, Chicago Theatre- Part Time

Customer Service Rep

Staffing Coordinator

Employee Service Center Representative (Part-Time) - Sphere

Staffing Admin - M&T Bank Stadium

Entry Level - Marathon Staffing - Birmingham, Alabama

Intensive In-Home Therapist

Clinical Operations Supervisor, RVT

Registered Respiratory Therapist - Enterprise Flexible Staffing Pool

RN, Obstetric Services (Night)

Registered Nurses (RNs) & Licensed Practical Nurses (LPNs)

Regional Class A CDL Pneumatic Tank Driver

Director of Nursing

Nursing Assistant (CNA/NAR)

Combustion Systems- Staff Analyst

Family Support Specialist—Franklin/Lincoln/Warren Counties

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