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Technical Training Specialist

NOV Inc. -
Houston, TX

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Job Details

Full-time

Qualifications

Training program design for professional development
Customer communication
On-site technical support
Microsoft Excel
Microsoft Outlook
Creating interactive online courses
Bachelor of Science
Presentations for conferences or internal meetings
Online learning activities
Word embeddings
Visio
Mid-level
User training (technical support)
Multimedia demonstrations (training delivery method)
Online learning curriculum development
Documentation tools
Bachelor's degree
Corporate training program coordination
Video recording equipment
Instructor-led training (training delivery method)
Video communication
Microsoft Teams
Classroom experience
E-learning platforms
Enterprise Learning Management
Digital marketing asset design projects
Promotional video projects
Remote training
Communication skills
Time management

Full Job Description

Responsibilities

Coordinate visits to field offices and rigs to maintain strong relationships and gain a thorough understanding of technician capabilities and customer expectations.
Utilize video and audio recording tools to create digital assets for both training and marketing purposes.
Gather and document feedback from Operations regarding issues with existing products. Collaborate with team members and stakeholders to identify training gaps, and coordinate with relevant groups to implement long-term solutions.
Provide onsite and remote support for all MDT products as needed.
Collect and document product feedback during training sessions and ensure it is shared with the appropriate personnel for review and implementation.
Develop and deliver training curricula and supporting documentation to strengthen the support structure for each product.
Create and manage courses and training offerings within the Learning Management System (LMS).
Perform other tasks as assigned by the manager.

Qualifications and Expectations

B.S in related field preferred, or minimum of 3 years of field experience in the energy or communications industries.
At least 2 years of experience in classroom or field training preferred.
Self-motivated with strong time management skills and the ability to work independently with minimal supervision.
Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, Visio, Outlook, and Teams.
Strong communication skills, with the ability to effectively present to large and unfamiliar audiences.
Familiarity with Adobe Captivate or similar e-learning development tools.

Travel Requirements

Up to 50% daily and 25% overnight travel required.
Potential for international travel to low-risk regions.

Apply Now

Refine Your Search

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Technical Training Specialist

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