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Program Manager

Loyal Source -
Brownsville, TX

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Job Details

$110,000 a year

Qualifications

Managing customer accounts
Customer communication
Customer relationship building
Client inquiry handling
Providing information to customers
Client relationship development
Construction industry experience
Managing construction project teams
Customer relationship management
Client management
Leading team collaboration initiatives
Managing teams in a construction management role
Managing projects
General management
Cross-functional communication
Project management experience in construction

Full Job Description

Program Manager (Hybrid) – Security Projects

Location: Texas (Hybrid)

Travel: Required to Brownsville, TX job site as needed

Company: Loyal Source Government Services

About the Role

Loyal Source is seeking an experienced Program Manager to support high‑visibility security installation projects for SpaceX in Brownsville, Texas. This hybrid role requires a strong leader who can oversee multiple project managers, maintain customer relationships, and ensure successful delivery of complex security‑related programs.

Key Responsibilities

Oversee and coordinate multiple security‑related projects within the program, ensuring alignment with scope, schedule, and quality expectations.
Provide leadership, guidance, and oversight to a team of Project Managers.
Serve as the primary point of contact for customer accounts, maintaining strong, professional relationships with SpaceX stakeholders.
Monitor program performance, identify risks, and implement corrective actions as needed.
Prepare and deliver presentations, briefings, and status updates to managers, clients, and cross‑functional teams.
Ensure consistent use of project management tools, documentation standards, and reporting practices across all projects.
Collaborate with contractors, vendors, and internal teams to ensure seamless execution of security installations.
Travel to the Brownsville, TX job site as required to support program needs.

Required Qualifications

Proven experience as a Program Manager overseeing security‑related projects.
Must have a background overseeing projects from initial construction phase
Demonstrated ability to lead and manage multiple Project Managers simultaneously.
Excellent communication, presentation, and organizational skills.
Proficiency in project management software such as MS Project, Smartsheet, or similar tools.
Strong customer‑relationship management skills, with experience handling key accounts.
Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.
Willingness and ability to travel to the Brownsville job site as needed.

Key Responsibilities

Oversee and manage all security-related projects, including fire systems where applicable.
Lead, mentor, and support a team of 8 Project Managers, ensuring alignment with program goals and client expectations.
Develop and maintain project schedules, budgets, and deliverables using project management software.
Ensure compliance with industry standards, client requirements, and safety regulations.
Collaborate with internal teams, vendors, and client stakeholders to resolve issues and maintain project momentum.
Provide regular status updates and reporting to senior leadership and the client.
Travel as needed (up to once per month) for site visits and client meetings.

Qualifications

Required:
- PMP Certification.
- Proven experience as a Program Manager overseeing security-related projects (fire systems experience preferred).
- Strong leadership skills with experience managing multiple Project Managers.
- Must be local to Bentonville, AR
- Excellent communication and organizational skills.
- Proficiency in project management software (e.g., MS Project, Smartsheet, or similar).
Preferred:
- Experience with Bosch and Edwards systems.
- Background in security and fire protection systems within retail or distribution environments.

Pay Rate: 110,000

About Loyal Source

Loyal Source provides healthcare and technology solutions designed to improve outcomes and support mission-critical operations. Guided by innovation and purpose, we help organizations achieve success across complex challenges worldwide. Loyal Source is a military friendly employer and proud partner of the Military Spouse Employment Partnership program.

Loyal Source uses AI‑powered voice screening as part of our application process. After you apply, you will receive a brief qualification survey via text or email. Candidates who meet the position requirements will then be invited to complete a quick AI‑powered voice assessment. This easy, no‑scheduling‑required process helps us and the candidate move the hiring process forward faster.

We are committed to providing equal employment opportunities to all applicants. If you have a disability or medical condition and need a reasonable accommodation to participate in this step of the hiring process, you may request an alternative method or accommodation at any time by contacting Human Resources at [email protected].

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