Top 43 Massport Jobs | SimplyHired

Public Service Representative
Massachusetts Port Authority —Boston, MA
- Full-time
- English
- 1 year
- Entry level
10d
Superintendent
Shawmut —Boston, MA
- $105,000 - $180,000 a year
- Full-time
- Construction site
- 3 years
- Senior level
- Dental insurance
- Tuition reimbursement
Aviation Officer
Massachusetts Port Authority —Boston, MA
- Full-time
- Computer literacy
- Basic math
- Mid-level
Legal Operations Coordinator
Massachusetts Port Authority —Boston, MA
- Full-time
- Mid-level
- Administrative experience
- Bachelor's degree
Senior Administrative Assistant
Massachusetts Port Authority —Boston, MA
- Full-time
- Writing skills
- Office
- Residential
Heavy Equipment Operator
Massachusetts Port Authority —Boston, MA
- Full-time
- Computer literacy
- Basic math
- CDL A
3d
Skilled Laborer
Massachusetts Port Authority —Boston, MA
- Full-time
- CDL B
- Basic math
- CDL A
3d
Senior Project Manager - Highway/Roadway & Transit Design
Michael Baker International —Rocky Hill, CT
- $160,000 - $230,000 a year
- Full-time
- Hybrid work
- 11+ years
- Office
- Master's degree
Head of Strategic HR Business Partnerships
Massachusetts Port Authority —Boston, MA
- Full-time
- 11+ years
- Office
- Bachelor's degree
Senior Superintendent
Shawmut —Boston, MA
- $150,000 - $250,000 a year
- Full-time
- Construction site
- Mentoring
- In-person
- Dental insurance
- Tuition reimbursement
Aviation Systems Administrator
Massachusetts Port Authority —Boston, MA
- Full-time
- Computer science
- Computer Science
- 5 years
Human Resources Assistant
Massachusetts Port Authority —Boston, MA
- Full-time
- Mid-level
- Office
- Microsoft Office
Senior Superintendent
Reliant Critical Infrastructure —Providence, RI
- $150,000 - $200,000 a year
- Full-time
- Construction site
- 5 years
- High school diploma or GED
- Opportunities for advancement
Quick Apply
13d
Project Manager
Shawmut —Providence, RI
- $100,000 - $155,000 a year
- Full-time
- Construction site
- Customer service
- 5 years
- Dental insurance
- Tuition reimbursement
Project Manager - Aviation
HNTB Corporation —New York, NY
- $126,950.84 - $248,205.18 a year
- Full-time
- Engineering
- Mentoring
- Recruiting
Senior Superintendent – Life Sciences
Reliant Critical Infrastructure —Boston, MA
- $150,000 - $250,000 a year
- Full-time
- Construction site
- High school diploma or GED
- Bachelor's degree
Quick Apply
13d
Supervisor Transportation
Massachusetts Port Authority —Boston, MA
- Full-time
- Microsoft Excel
- Management
- Customer service
12d
Airport Supervisor Training & Compliance
Massachusetts Port Authority —Boston, MA
- Full-time
- Background check
- Management
- Supervising experience
10d
Senior Aviation Planner
VHB —Watertown, MA
- $110,000 - $160,000 a year
- Full-time
- Hybrid work
- Research
- Office
- Master's degree
Proposal Specialist
Global Elite Group —Garden City, NY
- $65,000 - $70,000 a year
- Microsoft Excel
- Marketing
- Research
- Health insurance
- Dental insurance
Quick Apply

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Public Service Representative

Massachusetts Port Authority -
Boston, MA

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Job Details

Full-time
10 days ago

Qualifications

Customer communication
English

Full Job Description

The Massachusetts Port Authority is Going Above and Beyond™ for your career. We are a dynamic organization that connects people and businesses to the global community by air, land, and sea. Our employees are essential in moving planes, cargo, and cruise ships safely, efficiently, and sustainably. We are an economic engine, managing real estate assets where people live, work, and play. Together, the properties we own and operate generate $20 billion for the region’s economy.

Boston Logan International Airport serves as a vibrant gateway to New England and beyond, seamlessly connecting global travelers and ensuring the satisfaction of millions. Driven by a steadfast commitment to safety and security, environmental stewardship, convenience, and exceptional customer service, we take pride in fostering meaningful connections between people, cultures, and opportunities. Through innovative collaboration, embracing sustainability, and serving as an economic catalyst for our communities, we cultivate a thriving and welcoming hub that fuels the growth and prosperity of our region.

ABOUT YOU

As a Public Service Representative (Bargaining Unit, Local 25) you are the face of the airport and drive all customer-centric initiatives at Boston Logan International Airport. You excel in communication and embrace diversity, resolving inquiries and complaints to ensure passenger satisfaction. Adapting seamlessly to changing situations, you maintain a strong focus on delivering outstanding customer service. Your commitment to teamwork, cultural sensitivity, and attention to detail contribute to creating a positive and welcoming environment. You are prepared to handle emergencies, follow protocols, and actively contribute to the goal of enhancing the airport experience for our passengers.

What you will do:

Staff information booths, providing ground transportation options, accommodations, and event assistance to passengers.
Serve as an Airport Ambassador, ensuring passenger flow and public safety at key points.
Promote Boston and New England through explanation of tourist attractions, hospitality services, and Logan Modernization.
Operate display systems, providing relevant airline/airport information, managing paging and lost and found services, and assisting with ADA inquiries.

What you offer:

1-3 years of customer service experience.
Ability to communicate in standard English.
Ability to obtain a Massport Security Badge and U.S. Customs Seal.

WHAT WE OFFER

Collaboration with colleagues at all levels of leadership from all different disciplines, from Aviation to Maritime and beyond. Every day is different at Massport and the breadth of our impact on the Massachusetts region through our facilities provides many opportunities for our employees to grow, learn, and explore the many areas of our business. Our business is all about connecting. We support and take pride in the employees that make those connections possible each and every day.

Work/life balance
A supportive and inclusive culture
Opportunities for growth
Providing safe, healthy, and secure work environment
Supporting the people and businesses of New England
Achieving results and having positive impact
Being good neighbors in the communities we serve
Protecting the environment

Apply Now

Refine Your Search

massport jobs

Public Service Representative

Superintendent

Aviation Officer

Legal Operations Coordinator

Senior Administrative Assistant

Heavy Equipment Operator

Skilled Laborer

Senior Project Manager - Highway/Roadway & Transit Design

Head of Strategic HR Business Partnerships

Senior Superintendent

Aviation Systems Administrator

Human Resources Assistant

Senior Superintendent

Project Manager

Project Manager - Aviation

Senior Superintendent – Life Sciences

Supervisor Transportation

Airport Supervisor Training & Compliance

Senior Aviation Planner

Proposal Specialist

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