Top 84 Mathworks Jobs

Enterprise User Engagement Customer Success Specialist
MathWorks —Natick, MA
- $140,400 a year
- Hybrid work
- Mid-level
- Office
- 3 years
Technical Product Owner
MathWorks —Natick, MA
- $200,600 a year
- Hybrid work
- Azure
- Office
- Bachelor's degree
Senior Observability Engineer
MathWorks —Natick, MA
- $189,600 a year
- Hybrid work
- Azure
- Office
- 3 years
Senior Systems Analyst
MathWorks —Natick, MA
- $164,100 a year
- Hybrid work
- Office
- 3 years
- Java
Data Architect
MathWorks —Natick, MA
- $224,000 a year
- Hybrid work
- Office
- Bachelor's degree
- Machine learning
Senior Program Manager
MathWorks —Natick, MA
- $181,200 a year
- Hybrid work
- Engineering
- Office
- 3 years
Software Engineer Complier Technologies
MathWorks —Indiana
- Writing skills
- Mid-level
- Master's degree
Senior Technical Consultant
MathWorks —Novi, MI
- $128,600 - $199,400 a year
- Hybrid work
- Computer science
- Computer Science
- No experience needed
Senior C++ Software Engineer
MathWorks —Natick, MA
- $210,400 a year
- Hybrid work
- System design
- Office
- 3 years
Compiler Engineer LLVM
MathWorks —Natick, MA
- $144,000 a year
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Principal HR Learning & Development
MathWorks —Natick, MA
- $203,000 a year
- Hybrid work
- Office
- Master's degree
- Bachelor's degree
Cloud Solution Architect
MathWorks —Natick, MA
- $209,000 a year
- Hybrid work
- Azure
- Office
- AWS
Senior Software Program Manager
MathWorks —Natick, MA
- $181,200 a year
- Hybrid work
- Engineering
- System design
- No experience needed
Secure Enclave Product Owner
MathWorks —Natick, MA
- $125,400 - $200,600 a year
- Azure
- Bachelor's degree
- Senior level
Senior CRM Analyst
MathWorks —Natick, MA
- $164,100 a year
- Hybrid work
- Office
- 3 years
- Master's degree
Financial Analyst (FP&A)
MathWorks —Natick, MA
- $127,700 a year
- Hybrid work
- Mid-level
- Office
- 3 years
Senior Security Assurance Engineer
MathWorks —Natick, MA
- $183,600 a year
- Hybrid work
- Office
- 3 years
- Master's degree
Brigham Young University MATLAB Student Ambassador
MathWorks —Natick, MA
- $34 an hour
- Part-time
- Hybrid work
- Office
- University
- US work authorization
Principal C++ Software Engineer
MathWorks —Natick, MA
- $257,300 a year
- Hybrid work
- Office
- C++
- Bachelor's degree
Senior Anaplan Systems Analyst
MathWorks —Natick, MA
- $160,500 a year
- Hybrid work
- Office
- 3 years
- Master's degree

I want to receive the latest job alert for mathworks

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

mathworks jobs near

Senior Systems Analyst jobs in Natick, MA

Software Engineer jobs in Indiana

Financial Analyst jobs in Natick, MA

Student Ambassador jobs in Natick, MA

C++ Developer jobs in Natick, MA

Principal Software Engineer jobs in Columbus, OH

Principal Software Engineer jobs in Detroit, MI

Principal Software Engineer jobs in Michigan

Principal Software Engineer jobs in Riverside, CA

Jpmorgan Chase Software Developer jobs in Plano, TX

Software Engineer Intern jobs in Los Angeles, CA

Brightview Senior Living jobs in Shelton, CT

Senior Living jobs in Denver, CO

Senior Systems Analyst jobs in Tampa, FL

Healthcare Data Analyst jobs in Massachusetts

Senior Systems Analyst jobs in Irvine, CA

Senior Systems Analyst jobs in Lynwood, CA

Entry Level Data Analyst Government jobs in Los Angeles, CA

Senior Systems Analyst jobs in Short Hills, NJ

Product Owner jobs in Newark, NJ

Enterprise User Engagement Customer Success Specialist

MathWorks -
Natick, MA

Apply Now

Job Details

$140,400 a year

Qualifications

Engagement rate tracking
Customer records maintenance
Managing customer accounts
Customer training
Increasing user engagement
Customer relationship building
Client onboarding
Customer retention strategy
Phone communication
Client rapport building
Account development
Mid-level
3 years
Master's degree
Client database systems
Salesforce Cloud
B2B business model
Bachelor's degree
Doctor of Philosophy
Task prioritization
Sales management systems proficiency
Initial Contact (sales skills)
Data interpretation
B2B
Prospecting
Client acquisition
Client growth strategy
CRM system proficiency
Events management
Strategic communications

Full Job Description

MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding.

As an Enterprise User Engagement Customer Success Specialist (CSS), you will be an integral member of the Enterprise account team, partnering directly with a portfolio of large, strategically important organizations. Your focus will be to ensure customers achieve meaningful outcomes from their Enterprise License by deepening their adoption of MathWorks products and services and maximizing long‑term value.

In this role, you will drive user engagement across accounts and departments by helping end users onboard effectively, discover new capabilities and build sustainable usage through targeted communications, events, and personalized follow‑up. You will guide customers’ progress along their adoption journey and help strengthen long‑term relationships.

MathWorks nurtures growth, appreciates inclusivity, encourages initiative, values teamwork, shares success, and rewards excellence.

Identify and onboard new users to increase awareness of the Enterprise License and promote effective use of MathWorks tools and training.
Proactively prospect within accounts to uncover opportunities for expanding product usage and training adoption. Engage and qualify existing contacts to identify additional needs and coordinate follow‑up with Account Managers.
Design and execute private customer events in collaboration with the account team, ensuring they are well‑planned, promoted, and aligned with customer goals.
Develop tailored customer communications that support user engagement, reinforce key messages, and help guide users along their adoption journey.
Execute targeted follow‑up activities with users—such as training recommendations, and personalized guidance—based on customer workflows and needs.
Maintain accurate customer and activity data in Salesforce ensuring visibility for cross‑functional teams and supporting coordinated enterprise account strategies.
Measure the effectiveness of user engagement activities, analyze outcomes, and identify opportunities to improve processes, messaging, and customer impact.

Strong customer relationship-building skills.
Customer-facing experience, including prospecting and targeted outreach to users.
Persuasive verbal and written communication skills with excellent telephone skills and a high level of attention to detail.
Strong time management and prioritization skills.
Ability to work well both independently and collaboratively within cross‑functional account teams.
Ability to analyze data and feedback.
Proficiency in customer relationship management systems.
Experience working in a B2B, high-tech environment is a plus.
Familiarity with MathWorks products and tools is a plus.

A bachelor's degree and 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or a PhD degree, or equivalent experience) is required.
Candidates for this position must be authorized to work in the United States on a full-time basis for any employer without restriction.
Visa sponsorship will not be provided for this position.

Apply Now

Refine Your Search

mathworks jobs

Enterprise User Engagement Customer Success Specialist

Technical Product Owner

Senior Observability Engineer

Senior Systems Analyst

Data Architect

Senior Program Manager

Software Engineer Complier Technologies

Senior Technical Consultant

Senior C++ Software Engineer

Compiler Engineer LLVM

Principal HR Learning & Development

Cloud Solution Architect

Senior Software Program Manager

Secure Enclave Product Owner

Senior CRM Analyst

Financial Analyst (FP&A)

Senior Security Assurance Engineer

Brigham Young University MATLAB Student Ambassador

Principal C++ Software Engineer

Senior Anaplan Systems Analyst

I want to receive the latest job alert for mathworks

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected