Description:
About Us
McCaffery Interests is a privately owned, full-service commercial real estate company with over 30 years of excellence in investing, developing, leasing, and managing real estate. With a portfolio exceeding 20 million square feet and assets valued at over $2 billion, our projects span office, mixed-use, residential properties, and master-planned communities. Headquartered in Chicago, with offices in Washington, DC, Pittsburgh, and Denver, we are committed to delivering thoughtful, innovative real estate solutions and fostering trusted relationships across the nation.
At Tapestry Naperville, we don’t just offer luxury living; we create an experience that feels like home. Our community combines modern sophistication with warm, inviting spaces, offering residents a lifestyle that’s vibrant, connected, and full of possibilities. From curated amenities to exceptional service, we deliver more than a place to live; we deliver a sense of belonging.
Your Role
The Maintenance Technician ensures our community operates at its best by maintaining the property, resolving maintenance needs efficiently, and delivering a positive, high-quality experience for every resident.
Requirements:
Essential Functions:
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Lead by example, living the behaviors and standards that exude McCaffery’s culture and core values.
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Provide residents and tenants with outstanding customer service; build brand loyalty by ensuring that every customer interaction is positive through our McCaffery service approach.
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Operate to McCaffery’s Methods as it relates to Risk and Legal Management, Facilities Maintenance, Financial Management, Training, Human Resources, Marketing, IT and Commercial Leasing.
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Represent the best interest of the property, its residents, management and ownership at all times.
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Always be ready to serve. Help divide and oversee task completion among staff in the absence of a team member.
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Maintain a high-level awareness of market trends and take routinely scheduled tours of competing properties. Provide recommendations on innovative solutions to ensure relevancy in the marketplace.
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Conduct all business in accordance with McCaffery’s policies and procedures, fair housing, Americans with Disabilities Act, and all other laws pertaining to residential units, commercial properties as well as all employment laws.
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Work possible weekends and perform on-call duties as deemed necessary.
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Showing care and concern for residents through excellence in service ticket resolution and preventative maintenance.
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Resolving maintenance issues in the area of HVAC, electrical, plumbing, and appliance repair.
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Diagnose problems, replace or repair parts, test, and make adjustments.
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Painting and carpentry work as needed.
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Preparing vacant apartments for move-in through turn-over repairs and improvements.
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Preserving the beauty of the building and the safety of the community through general upkeep and cleanliness, snow remova,l and grounds maintenance.
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Working weekends or evenings and being on call for after hour emergencies.
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Comply with safety regulations and maintain clean and orderly work areas.
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Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Competencies:
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Technical Capacity.
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Communication Proficiency.
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Results Driven.
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Initiative.
Work Environment:
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This job operates in a residential apartment building. This job accesses all areas of building, including apartments, mechanical rooms, common areas, roof, management office, etc.
Physical Demands:
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The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
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While performing the duties of this job, the employee is regularly required to talk and hear for communication purposes. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day (8 hours). The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The worker is subject to both environmental conditions. Activities occur inside and outside year-round. At times, may be to subjected to hazards including a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working in high places, exposure to high heat, or exposure to chemicals. Duties may require the ability to function in narrow spaces.
Position Type/Expected Hours of Work:
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This is a full-time position. Days and hours of work may vary. On call work may be required.
