Top 4299 Mentoring zone Jobs

Staff Customer Support Advocate (North America - Remote)
Hospitable —Oregon
- $439,504 - $487,752 a year
- Full-time
- Remote
- 7 years
- Mid-level
- Mentoring
- Parental leave
Quick Apply
Grower Supervisor
T&L Nursery —Redmond, WA
- $27 - $30 an hour
- Full-time
- Spanish
- 5 years
- English
- Health insurance
- Dental insurance
Quick Apply
SMART Lab Facilitator - School Age
Operation Breakthrough —Kansas City, MO
- Full-time
- School experience
- Classroom
- Public speaking
Quick Apply
Everyday Coffee Co, District Manager
Everyday Coffee Co —Columbus, OH
- $60,000 - $80,000 a year
- Full-time
- ServSafe
- Driver's License
- Quick service & fast food restaurant
- Health insurance
- Dental insurance
Quick Apply
Speech Language Pathologist - Clinical Fellow (CF) - Up to $5,000 Sign-On Bonus
Care Options for Kids —Pasadena, TX
- $94,640 - $116,480 a year
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Pediatric SLP-A Speech Language Pathology Assistant
PediaStaff —Winchester, VA
- $28 - $39 an hour
- Experience working with individuals with developmental disabilities
- Mid-level
- Outpatient experience
- Paid holidays
- Disability insurance
Quick Apply
Everyday Coffee Co, District Manager
Everyday Coffee Co —Charlotte, NC
- $60,000 - $80,000 a year
- Full-time
- ServSafe
- Driver's License
- Quick service & fast food restaurant
- Health insurance
- Dental insurance
Quick Apply
Preschool Director- Learning Zone Berkshire
Confidential —Murfreesboro, TN
- $65,000 - $100,000 a year
- Full-time
- Background check
- School experience
- Preschool
- Paid holidays
- Health insurance
Quick Apply
Muni-Link - Implementation Specialist III
Neptune Technology Group Inc. —Altoona, PA
- Urgently hiring
- Hybrid work
- 7 years
- Mid-level
- Office
Electrical Engineering Lead
CANUSA EPC —Denver, CO
- $155,000 - $200,000 a year
- Full-time
- Management
- System design
- Mentoring
- Health savings account
- Health insurance
Quick Apply
Engineering Manager-Innovation and Testing
Johnson Health Tech North America Inc —Cottage Grove, WI
- Full-time
- Engineering
- Travel
- Mentoring
Quick Apply
Senior Developer
BuildingReports.com —Remote
- From $100,000 a year
- Full-time
- Remote
- Background check
- Computer Science
- System design
- Health savings account
- Health insurance
Quick Apply
Driver Leader
Decker Truck Line, Inc. —Bessemer, AL
- $55,000 - $65,000 a year
- Full-time
- Management
- Mid-level
- Microsoft Office
- Paid holidays
- Disability insurance
Quick Apply
Speech Language Pathologist - Clinical Fellow (CF)
Care Options for Kids —Cleveland, TX
- $94,640 - $116,480 a year
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Fire/EMS Product Representative & Business Development Leader - Florida
Applied Information Inc. —Florida
- $95,000 - $125,000 a year
- Full-time
- Up to 50% travel
- Public speaking
- Office
- Health insurance
- Dental insurance
Quick Apply
DIS TECH - US Sales Lead / Account Manager (Flexible Level)
DIS Tech —Phoenix, AZ
- From $135,000 a year
- Full-time
- Remote
- Engineering
- 3 years
- Travel
- Health insurance
- Dental insurance
Quick Apply
Driver Leader
Decker Truck Line, Inc. —West Des Moines, IA
- $55,000 - $70,000 a year
- Full-time
- Management
- Mid-level
- Microsoft Office
- Paid holidays
- Disability insurance
Quick Apply
Fire/EMS Product Representative & Business Development Leader - Texas
Applied Information Inc. —Texas
- $95,000 - $125,000 a year
- Full-time
- Up to 50% travel
- Public speaking
- Office
- Health insurance
- Dental insurance
Quick Apply
HVAC Technician, Service and Instalation
Varsity Zone HVAC of Alpharetta —Alpharetta, GA
- $60,000 - $100,000 a year
- Full-time
- Background check
- Clean driving record
- Heavy lifting
Quick Apply
VP of Cybersecurity & Information Security
Mariner Finance —Eagan, MN
- $160,000 - $225,000 a year
- Full-time
- Azure
- Computer Science
- Writing skills
Quick Apply
10d

I want to receive the latest job alert for mentoring zone

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

mentoring zone jobs near

Staff Customer Support Advocate (North America - Remote)

Hospitable
Oregon

Quick Apply

Job Details

Full-time
$439,504 - $487,752 a year

Benefits

RSU
Parental leave

Qualifications

Optimizing workflow processes
User training (technical support)
Job shadowing (employee development activity)
Managing clients in a customer support role
Mentoring
Experience with SaaS (as product category for technical sales engineers)
Customer support
SaaS

Full Job Description

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience.

We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: https://hsptb.com/hndbk

Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: https://hsptb.com/twnhll

Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries.

What you will be working on?

As the Staff Customer Support Advocate, you will champion exceptional customer experiences while providing valuable insights that shape our support operations.

Around 60-70% of your time will be spent in the queue, supporting our customers via email, live chat, and hopping on troubleshooting calls as needed.

The remaining 30-40% of your time will be spent on leading projects that impact the overall customer experience, like improving customer-facing documentation, training our AI solution, or creating training materials for our team.

You will:

Provide expert frontline customer support, handling complex cases and serving as an example of customer service excellence.
Investigate and troubleshoot challenging user issues with advanced technical knowledge.
Answer questions throughout the entire user journey via live chat, email, and Zoom calls.
Lead strategic projects that drive significant organizational impact.
Work alongside one of our awesome Customer Support Advocates, Dee, whose favorite fruit is Pomegranate.
Serve as a Product Expert, providing insights and advice to Product Managers and other stakeholders.
Create comprehensive educational content (videos, documentation, quizzes) for customers and internally.

What does the schedule look like?

For this position, we are aiming to service customers across North American time zones (PST/CST/MST/EST | GMT -8 to -5). The role will be reporting on one weekend day, either Tuesday-Saturday or Sunday-Thursday.

Requirements

For this position, we are looking to recruit someone in a North American time zone (for example based anywhere in the USA).

If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We still want to hear from you.

Significant (7+ years) experience in customer-facing roles, especially in SaaS.
Excellence (and a genuine fun!) in frontline customer support with consistent high performance.
Advanced troubleshooting abilities for complex technical issues.
Experience balancing daily support responsibilities with strategic initiatives.
Proven ability to take ownership of strategic initiatives that improve the team and customer experience, such as optimizing workflows, enhancing support processes, or improving documentation.
Experience mentoring team members and driving knowledge sharing, for example by running product trainings, shadowing sessions, peer reviews, or onboarding sessions.

Benefits

The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work.

A supportive, radically transparent, and caring team environment, where you are trusted, not managed—and a culture that is focused on results and output.
The total budget for this role is within US$96,220.80 - $120,614.00 depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation. This means that the gross salary for US employees could be anywhere between $98,641.60 to $122,412.02 depending on the cost of living in your location.
We also offer options into the company equity through our $HOST token (RSU's), with a grant value of up to $24,122.80, to share in the long-term upside value of the company.
Separately, this role is eligible for up to an additional USD $343,016.00 per year in Performance Share Units (PSUs). These PSUs do not vest over time and are granted only upon the achievement of clearly defined business performance targets. The size and payout of this award are directly tied to measurable outcomes and are intended to strongly align compensation with company impact.
35 days off per year, encouraged (including self-serve public holidays) and parental leave.
Complimentary mental health and emotional support with therapists on call through Slack by Spill.
Earn virtual coins through our peer recognition platform and redeem them through gift cards, donations, or monetary rewards.

Quick Apply

Refine Your Search

mentoring zone jobs

Staff Customer Support Advocate (North America - Remote)

Grower Supervisor

SMART Lab Facilitator - School Age

Everyday Coffee Co, District Manager

Speech Language Pathologist - Clinical Fellow (CF) - Up to $5,000 Sign-On Bonus

Pediatric SLP-A Speech Language Pathology Assistant

Everyday Coffee Co, District Manager

Preschool Director- Learning Zone Berkshire

Muni-Link - Implementation Specialist III

Electrical Engineering Lead

Engineering Manager-Innovation and Testing

Senior Developer

Driver Leader

Speech Language Pathologist - Clinical Fellow (CF)

Fire/EMS Product Representative & Business Development Leader - Florida

DIS TECH - US Sales Lead / Account Manager (Flexible Level)

Driver Leader

Fire/EMS Product Representative & Business Development Leader - Texas

HVAC Technician, Service and Instalation

VP of Cybersecurity & Information Security

I want to receive the latest job alert for mentoring zone

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected