Top 2911 Metlife group Jobs

Customer Care Advisor
NCD —El Paso, TX
- $17.50 - $18.50 an hour
- Full-time
- Remote
- Spanish
- Microsoft Outlook
- Typing
- Paid training
- Disability insurance
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Psychiatrist
Jordan Valley Health —Springfield, MO
- $260,000 - $320,000 a year
- Full-time
- Doctoral degree
- Current TB test
- Psychiatry
- Health savings account
- AD&D insurance
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Upstate ETE Program Coordinator
Albany Damien Center —Albany, NY
- $55,000 - $60,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- 403(b) matching
- Health savings account
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Sr. Applications Support Engineer
Cardone Enterprises Inc —Aventura, FL
- $120,000 - $145,000 a year
- Email
- Spanish
- Google Workspace
- HIPAA
- Paid holidays
- Health insurance
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Registered Nurse - Primary Care
Yoh, A Day & Zimmermann Company —Elko, NV
- $40 - $45 an hour
- Contract
- School experience
- Medication administration
- Current TB test
- Health savings account
- Disability insurance
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10d
Regional Education Navigator
SEIU 1199NW Training Fund —Renton, WA
- $32.56 - $34.18 an hour
- Weekends as needed
- Bilingual
- Background check
- Classroom
- Paid holidays
- Disability insurance
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Mechanic
MEGA CONTRACTING GROUP LLC —Astoria, NY
- $22 - $26 an hour
- Full-time
- Clean driving record
- Mechanic experience
- Construction site
- Health insurance
- Dental insurance
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SCM Specialist
Yoh, A Day & Zimmermann Company —Dallas, TX
- $59.50 - $85.00 an hour
- Contract
- Hybrid work
- Azure
- 5 years
- AWS
- Health savings account
- Disability insurance
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Site Safety Manager
MEGA CONTRACTING GROUP LLC —Astoria, NY
- $165,000 - $185,000 a year
- Full-time
- Microsoft Excel
- Construction site
- Mid-level
- Health insurance
- Dental insurance
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Memory Care Coordinator
Danbury Huber Heights —Tipp City, OH
- $70,000 - $72,000 a year
- Weekends as needed
- Mid-level
- LPN
- Leadership
- COVID-19 protective measures
- Health savings account
Quick Apply
10d
Workers’ Compensation Manager (Human Resources Manager)
AC Transit —Oakland, CA
- $156,059 - $186,365 a year
- Online Application
- Customer service
- Office
- 3 years
- Wellness program
- Commuter assistance
Sr. Analyst, Distribution Systems and Process
Becton Dickinson —Franklin Lakes, NJ
- $120,300 - $192,400 a year
- Full-time
- Office
- 3 years
- Analysis skills
- Wellness program
- Commuter assistance
Assistant Maintenance Manager
C&W Services —Wilmington, MA
- $95,000 - $120,000 a year
- Full-time
- 5 years
- Mid-level
- Bachelor's degree
- Wellness program
- Commuter assistance
Quick Apply
Customer Service Representative (Closing Shift)
U-Haul —Lebanon, NH
- From $15 an hour
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
12d
Specialist, LOA & Vendor Relations
ExtensisHR —Iselin, NJ
- $70,000 - $95,000 a year
- Hybrid work
- Ability to walk for extended periods
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Assistant Maintenance Manager
C&W Services —Boston, MA
- $95,000 - $120,000 a year
- Full-time
- 5 years
- Mid-level
- Bachelor's degree
- Wellness program
- Commuter assistance
Quick Apply
Customer Service Representative
U-Haul —Bend, OR
- From $19 an hour
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
3d
IT Support Specialist
Yoh, A Day & Zimmermann Company —Cleveland, OH
- $20 - $23 an hour
- Contract
- Office
- Microsoft Office
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
13d
Consulting Solutions Director - Healthcare
Randstad North America —Philadelphia, PA
- $80,800 - $121,200 a year
- Full-time
- Hybrid work
- 18 years or older
- CPA
- Finance
- Wellness program
- Paid parental leave
Quick Apply
10d
Consulting Solutions Director - Healthcare
Randstad North America —Dallas, TX
- $80,800 - $121,200 a year
- Full-time
- Hybrid work
- 18 years or older
- CPA
- Finance
- Wellness program
- Paid parental leave
Quick Apply
11d

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Customer Care Advisor

NCD
El Paso, TX

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Job Details

Full-time
$17.50 - $18.50 an hour

Benefits

Paid training
Disability insurance
Dental insurance
Work from home
Vision insurance
401(k) matching

Qualifications

Typing

Full Job Description

Life is too short to work with jerks.

Join our team at NCD, a top-tier insurance provider, consisting of a unique and eclectic group of winners, nerds, and gamers who balance a fun, kind, and thoughtful approach to life with an unwavering commitment to unparalleled member satisfaction. Our ecosystem is rooted in our five core values: Relentless Positivity, Growth Obsessed, Get it Done, Helpful Spirit, and Solution Driven.

We are not just coworkers, but a community, working tirelessly towards 'Spreading the Smile' to our members, agents, and each other. NCD is at the forefront of dental and vision insurance, in partnership with our carrier partners MetLife, VSP, and Zurich. Our continuous growth is a testament to our commitment to delivering outstanding agent and customer satisfaction.

If you are ready to win each day, are eager to grow, and aspire to contribute to an organization that is setting the pace in the industry, then we are looking for you. Together, let’s drive change and take NCD to new heights. Join us and become a vital part of our success story as we continue to transform lives and 'Spread the Smile.

Summary:

Do you enjoy connecting with people and consider yourself a great listener? If so, then NCD has a perfect role for you. NCD Dental & Vision has an opportunity for a remote Customer Care Advisor to join our team. Your role is simple: provide the highest level of phone service and support to our customers in a timely manner.

This position is 100% work from home. All remote employees must maintain a workspace that allows professional conversations free from distractions and/or background noise. This position requires 2-4 weeks of paid remote training. Equipment will be provided.

Essential Duties and Responsibilities:

Handles both inbound and outbound communication with members and/or providers.
Communicates with clients across multiple channels, including phone, email, and chat.
Reviews member products and answers questions regarding products, current policies, adds/changes, resolving disputes, and processing transactions.
Refers new product enrollment or changes to existing enrollment to a licensed agent.
Addresses billing or service complaints and inquiries; forwards escalated issues to correct department for investigation.
Documents all member interactions and comments in CRM software; maintains accurate notes describing every client contact.
Continually maintains working knowledge of all company products and services.
Educates members about managing their health and well-being so they can select the best benefit plan options and maximize the value of their health plan benefits.
Builds trust with members across the healthcare life cycle and improves member retention.
Meets performance goals and established KPIs in the areas of call quality, conversation effectiveness, member satisfaction, call volume and average handle times, attendance and schedule adherence.
Attends and participates in team meetings, skill builders, training exercises.

Qualifications:

2+ years of customer service or call center experience
College degree preferred, but not required
Excellent verbal and written communication skills
Proficient computer skills including MS Word, Excel, Outlook, Teams
Ability to multitask by listening, typing, speaking, and navigating multiple interfaces simultaneously
Bilingual is a plus (Spanish bilingual employees receive an additional pay differential)

NCD Benefits:

Company-paid health, dental, life, and disability insurance
401(k) with employer match
Opportunity for professional development
Work from home allowance and support
Positive work environment

Compensation: $17.50–$18.50 per hour, based on experience and qualifications.

Check us out on Glassdoor!

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Refine Your Search

metlife group jobs

Customer Care Advisor

Psychiatrist

Upstate ETE Program Coordinator

Sr. Applications Support Engineer

Registered Nurse - Primary Care

Regional Education Navigator

Mechanic

SCM Specialist

Site Safety Manager

Memory Care Coordinator

Workers’ Compensation Manager (Human Resources Manager)

Sr. Analyst, Distribution Systems and Process

Assistant Maintenance Manager

Customer Service Representative (Closing Shift)

Specialist, LOA & Vendor Relations

Assistant Maintenance Manager

Customer Service Representative

IT Support Specialist

Consulting Solutions Director - Healthcare

Consulting Solutions Director - Healthcare

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