Top 36 National computing group Jobs

Emergency Call Center Analyst/Dispatcher
National Computing Group —Richmond, VA
- $25 - $28 an hour
- 12 hour shift
- Databases
- High school diploma or GED
- Bachelor's degree
- Free parking
Quick Apply
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Nuclear Electrical Planner
National Computing Group —Mineral, VA
- $55 - $64 an hour
- Full-time
- Mid-level
- Programmable logic controllers
- In-person
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Associate Data Scientist
National Computing Group —Pittsburgh, PA
- $30 - $42 an hour
- Full-time
- Hybrid work
- Computer Science
- SQL
- Analysis skills
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.NET Programmer Analyst
National Computing Group —Richmond, VA
- $50 - $57 an hour
- 8 hour shift
- Computer Science
- Mid-level
- Office
- Free parking
Quick Apply
1d

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Emergency Call Center Analyst/Dispatcher

National Computing Group -
Richmond, VA

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Job Details

Full-time | Contract
$25 - $28 an hour
11 days ago

Benefits

Free parking

Qualifications

Teamwork
Databases
High school diploma or GED
Database management
IT

Full Job Description

Job Title: Emergency Call Center Analyst/Dispatcher - 01-5335

Must be local or willing to relocate to Richmond VA

100% onsite - Position will be 8 week shift work between 6-2, 2-10, 10-6 and some 12 hour shifts.

Training is 7-3pm for about 6 weeks and then into the rotation

Job Description

Gathers and analyzes customer calls and various computer data to determine location and cause of power outages. Efficiently dispatches first response personnel and repair crews to provide quick and logical response to outages and emergency situations. Performs callouts in ARCOS for service restoration, emergencies, planned overtime, and fill-shifts. Duties may extend to maintaining accurate information and movement of crews in storm events.

Accurately manages Estimated Restoration Times to customers. Provides accurate and timely information to customers and first line resolution to customer complaints. Duties may extend to direct customer correspondence. Provides accurate and timely information to customers and first line resolution to customer complaints. Duties may extend to direct customer correspondence. Prioritizes, schedules, and manages non-emergency preventative maintenance and customer-requested work in a timely and cost-effective manner. Duties may extend to full creation, set up, packaging, permitting, joint-use interaction, as-builting and reconciling discrepancies for trouble work.

Additional duties may be assigned as needed.

Must have skill sets

1. Knowledge of electric services

2. Multi-tasking and prioritizing

3. Tech savvy; to learn multiple software tools

4. Good communication skills5. Good work ethic

Nice to have skill sets

Team player, quick learner, reliable, integrity, initiative, MS Office software, punctual.

Soft skill requirements

We are a very close Team and this person must be able to fit in and not be afraid to seek guidance, ask questions, and show initiative.

Education

High School Graduate, Bachelors degree preferred

Ideal experience? Someone from the electric utility industry would be ideal

Location = Richmond VA ( parking provided)

Rate = $25-$28.00/hr on a W2 contract

Length = 1+ year W2 Contract - Possible long term/extension for the right candidate

Job Types: Full-time, Contract

Pay: $25.00 - $28.00 per hour

Experience:

Emergency/utilities dispatching: 1 year (Required)

Work Location: In person

Quick Apply

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Emergency Call Center Analyst/Dispatcher

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Associate Data Scientist

.NET Programmer Analyst

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