Top 10 Nlb Jobs | SimplyHired

Customer Service & Inside Sales
NLB Corp. —Wixom, MI
- Microsoft Outlook
- Computer literacy
- Entry level
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10d
Mechanical Design Engineer
NLB Corp. —Wixom, MI
- Bachelor of Science
- Maintenance
- Mid-level
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Service Technician - IN
NLB Corporation —Crown Point, IN
- $26 - $35 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Assembly
- Paid holidays
- Disability insurance
Night Shift - Service Test Tech
NLB Corp. —Wixom, MI
- Full-time
- Management
- Computer literacy
- Mid-level
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Mechanical Design Engineer
NLB Corporation —Wixom, MI
- $85,000 - $100,000 a year
- Full-time
- Bachelor of Science
- Maintenance
- Mid-level

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Customer Service & Inside Sales

NLB Corp. -
Wixom, MI

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Job Details

10 days ago

Qualifications

Computer operation
Customer communication
Microsoft Outlook
Customer returns handling
Spreadsheets
Word embeddings
Desktop applications

Full Job Description

Position Summary

As a Customer Service & Inside Sales Representative, you are part of our post-sales support team, and your passion for providing exceptional customer service contributes to our world-class high level of customer satisfaction. Acting as the frontline of response to customers, you will communicate in an open, helpful, and engaging tone and focus on finding the right solution with each customer. You will connect with our customers to address questions, enter orders, and resolve issues through multiple channels such as email, phone, online portals, and website inquiries. You will work with multiple teams to resolve customer support concerns. Additionally, you will learn about NLB’s products and applications and serve as an ambassador for our brand.

Job Requirements

Essential Duties and Responsibilities include the following:

Answering customer phone calls and emails
Providing customers with price quotations and parts availability
Enter customer orders received by phone or email
Monitor late orders and communicate delays with customers
Review drawings and Bill of Materials (BOMs) to locate correct items to quote
Basic equipment troubleshooting
Enter customer orders in various online portals as required by our customers
Work directly with the sales team to enter orders needed from the field
Requisition items needed from Purchasing and Manufacturing
Issue RMA’s for authorized parts returns
Must be able to communicate effectively, get along with co-workers, and deal with colleagues

Computer Skills
To perform this job successfully, an individual should have intermediate computer skills. Must have knowledge of Microsoft Word, Excel, Outlook, and others as required.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Customer Service & Inside Sales

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Mechanical Design Engineer

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