Top 8 Opendns Jobs | SimplyHired

Support Specialist I
ITinspired —Baton Rouge, LA
- Full-time
- Google Workspace
- Office
- Windows
- Travel reimbursement
- Paid training
Service Specialist I
ITinspired —Baton Rouge, LA
- Full-time
- Google Workspace
- Office
- High school diploma or GED
- Travel reimbursement
- Paid training
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Service Specialist II
ITinspired —Baton Rouge, LA
- Full-time
- Google Workspace
- Mid-level
- Office
- Travel reimbursement
- Paid training
Support Specialist II
ITinspired —Baton Rouge, LA
- Full-time
- Google Workspace
- Mid-level
- Office
- Travel reimbursement
- Paid training
Solutions Specialist I
ITinspired —Baton Rouge, LA
- Full-time
- Google Workspace
- 5 years
- Windows
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Support Specialist I

ITinspired
Baton Rouge, LA

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Job Details

Full-time

Benefits

Travel reimbursement
Paid training
Wellness program
Mileage reimbursement
Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Paid time off
401(k) 6% Match
Employee assistance program
Vision insurance
401(k) matching
Gym membership
Life insurance

Qualifications

Customer communication
Maintaining an organized workspace
IT user and group management
Technical documentation
Incident report management
Windows
User training (technical support)
High school diploma or GED
Cloud service support
Desktop (troubleshooting support)
Customer support ticket management
macOS administration
macOS
Clean workspace maintenance
Ticketing system technical support
Client interaction via phone calls

Full Job Description

LOCATION

Baton Rouge, LA

JOB INFORMATION

Positions Available

Full-Time

Education Requirements

High School Diploma or higher.

Qualified Candidate Must:

Communicate effectively and efficiently to clients and co-workers.
Be self-managed and self-motivated.
Possess excellent time management skills.
Maintain a positive mental attitude and be a part of the solution, not the problem.
Interact with customers, vendors, and co-workers in a kind and friendly manner.
Meet deadlines under budget and on-time.
Maintain a neat and tidy working environment.

Required Experience

Basic hardware and software troubleshooting (In person, Remote, and Phone Support).
Documentation and Ticket Management for reported support incidents.
Basic user account management, password resets, add/delete email accounts.
Desktop and Server Administration (Windows 10 and Server 2012-2019).
Low level training and instruction when necessary.

Preferred Experience:

Desktop OS: Microsoft Windows 10 and Mac OS
Server OS: Microsoft Server 2012-2019
Email: Google Workspace and Office 365, Microsoft Exchange
Backup: Carbonite, Cloudberry, and Veeam
AntiVirus: BitDefender, Windows Defender
Cloud Services: Dropbox, OneDrive, OpenDNS, Ninite, Cloudflare

Additional Information

Work Location: Baton Rouge, LA and surrounding areas – either in the ITinspired office or as staff augmentation at client’s place of business.
Travel: Some travel might be necessary. Travel expenses are reimbursed.
Hours of Operation: Weekdays from 8am to 5pm, on call support as needed.
Reporting to Work: Report to our office unless dispatched ahead of time.
Reimbursements: Mileage traveled for all work related activities is reimbursed along with any client purchases not made on company credit cards.

Company Paid Benefits and Perks

Mileage reimbursement at the current IRS reimbursement rate
Health/Gym Membership reimbursement up to $25.00 per month.
Company Paid Time Off (PTO/UTO).
Company Wellness Program and Initiatives.
Company paid Health insurance plan (POS Copay or HSA).
Company paid Dental insurance plan.
Company paid Vision insurance plan.
Company paid Employee Assistance Program.
Company paid Accidental Death & Dismemberment Insurance.
Company paid Short-Term and Long Term Disability Insurance.
Company paid Life Insurance Policy for $100,000.00.
Company Retirement package is 401k with 6% matching on first $100,000.00 of salary.
Company paid Technical training when available and approved by management.
Company paid Technical certification vouchers are provided for Microsoft, VMware, Cisco, and Juniper certification exams approved by management.
Company paid Costco Corporate Membership.
Quarterly Bonus Structure based on job performance.
Employee of the Quarter program with Bonus.
Casual Friday Dress Code.
Pet Friendly Office.
Remote work from home opportunities.
Monthly and Quarterly company paid socials and events.

Apply Now

Refine Your Search

opendns jobs

Support Specialist I

Service Specialist I

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Service Specialist II

Support Specialist II

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LOCATION

JOB INFORMATION

Positions Available

Education Requirements

Qualified Candidate Must:

Required Experience

Preferred Experience:

Additional Information

Company Paid Benefits and Perks

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