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Quick Apply
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Client Care Coordinator

Amada Senior Care - Boston
Dedham, MA

Quick Apply

Job Details

Full-time
$40,000 - $50,000 a year

Benefits

Health insurance
Paid time off

Qualifications

Teamwork
Working with geriatric patients
Ramps
Working with seniors
Bachelor's degree
Case management
Working with families
Patient interaction
Home health
Managing patients as a clinical case manager
Geriatrics
Time management

Full Job Description

Making a difference! Every where you go!

Amada Senior Care, one of the most sought-after home care agencies in the Boston Metro West area is looking for a dynamic, caring and compassionate Client Care Coordinator to become a part of our growing team. Join our mission to enrich the lives of our clients, their families, our staff and the senior community in which we serve. Amada Senior Care provides non-medical assistance with the activities of daily living that allow our clients to remain independent in their home.

Mission based / values driven company
Making a difference in the lives of Seniors and their families every single day
Competitive Salary + Bonus Program
Generous Performance and Recognition Program
Ongoing Training and More!

The successful candidate enjoys working in a fast-paced environment. They thrive on making connections with Seniors, their families, caregivers and referral sources and community at large. This candidate enjoys motivating and inspiring others. They are proud of what they do every day and want everyone to feel like they are special! They are poised, engaging, enthusiastic and connects quickly with everyone they meet. They thrive on a sense of urgency, constantly meeting new clients, new caregivers. This candidate is expert at solving problems, they understand AMADA's mission and vision and are out there every day spreading the word. They are also identifying opportunities to serve AMADA and the marketplace better. This role has a variety of tasks, is dynamic and ever-changing.

No two days are alike, and this candidate makes a difference everywhere they go.

Client Care Coordinator responsibilities include:

Coordinating and providing care that is safe, timely, effective, efficient, equitable, and client-centered

Handling diverse case assignments, develop / update service plans , review/document case progress
Starting home care jobs; introducing home care team to family
Manage assessments for non-medical care
Coordinate community-based care agencies (hospice, VNA, PT, OT)
Act as a liaison with family
Helping clients achieve wellness and autonomy
Document visits against care plan and discharge goals
Motivate caregivers; appreciate them; provide on-the-spot coaching

Responsibilities

Manage, coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered
Handle case assignments, draft and maintain service plans, activity schedules for caregivers, review case progress and determine case closure
Orient caregivers to new cases
Assist with coordinating other services to assist with living independently (i.e chair lift, ramp, rides to appointments, peapod, etc)
Facilitate multiple care aspects (case coordination, information sharing, etc)
Help patients make informed decisions by acting as their advocate regarding their clinical status and treatment options
Develop effective working relations and cooperate with medical and non-medical team throughout the entire case management process
Take the extra mile and interact with patients to keep track of their progress and to ensure satisfaction
Record case information, complete accurately all necessary forms and produce statistical reports
Promote quality and cost-effective interventions and outcomes
Assess and address motivational and psychosocial issues
Adhere to professional standards as outlined by protocols, rules and regulations
Manage on-call 1 week a month including weekends.

Requirements

Proven love for Seniors and the communities they live in!
Enthusiasm for managing a diverse number of cases and proven ability to communicate successfully with families, nurses, social workers, administrators, and caregivers
Proven working experience in home care or related field
Effective and dynamic communication skills
Excellent organizational and time management skills
Eagerness to learn and be part of a growing management team
Out of the box thinking and ability to multi-task
Compassionate with teamwork skills

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

Health insurance
Paid time off

Education:

Bachelor's (Required)

Experience:

Geriatric care: 1 year (Required)
Case management: 1 year (Preferred)

Work Location: In person

Quick Apply

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