Top 389 Perkins group Jobs

Customer Support Specialist, Business Unit
Rippling —Remote
- $22.19 - $23.49 an hour
- Weekends as needed
- Remote
- English
- Mid-level
- Bachelor's degree
Developer Support Specialist - Data Support
Rippling —Remote
- $27.92 - $29.55 an hour
- Remote
- Computer Science
- English
- Mid-level
Customer Support Specialist - Billing
Rippling —California
- $22.19 - $23.49 an hour
- Full-time
- Remote
- English
- Office
- Bachelor's degree
Customer Support Specialist, Global Payroll
Rippling —California
- $22.19 - $23.49 an hour
- Full-time
- Remote
- English
- Mid-level
- Office
Early Childhood Education Instructor (part-time)
Mott Community College —Flint, MI
- $1,158 per contact hour
- Part-time
- Classroom
- Computer literacy
- Basic math
Professional Nursing Tutor
Prairie State College —Chicago Heights, IL
- $40 an hour
- Part-time
- Nursing
- 5 years
- Mid-level
Benefits Renewal Advisor
Rippling —Remote
- $100,000 - $110,000 a year
- Full-time
- Remote
- Mid-level
- Communication skills
13d
Customer Support Specialist, Pay Run Management
Rippling —California
- $22.19 - $23.49 an hour
- Full-time
- Remote
- Mid-level
- Office
- Bachelor's degree
3d
Field Application Scientist- Mid-Atlantic
PerkinElmer —Remote
- $90,000 - $110,000 a year
- Full-time
- Remote
- Classroom
- Mid-level
- Master's degree
Recreation Specialist: Part-Time Lifeguard
Carl D. Perkins Job Corps Center —Prestonsburg, KY
- Overtime
- Word processing
- CDL
- Team management
Quick Apply
Automotive and Diesel Technician
Transdev —Bronx, NY
- $25 - $35 an hour
- Full-time
- ASE Certification
- Background check
- Mechanic experience
- Disability insurance
- Health insurance
Quick Apply
8d
Clinical Operations Manager
South Georgia, North Florida Eye Partners —Valdosta, GA
- Full-time
- Medication administration
- 5 years
- Mid-level
- Health savings account
- AD&D insurance
4d
Power Generation Field Service Technician
Curtis Power Solutions —Sterling, VA
- $20 - $40 an hour
- Full-time
- Background check
- Heavy lifting
- Pass drug screening
- Paid training
- Health savings account
Quick Apply
Power Generation Field Service Technician- Premium Level
Curtis Power Solutions —Johnstown, OH
- $35 - $50 an hour
- Full-time
- Background check
- Heavy lifting
- Pass drug screening
- Paid training
- Health savings account
Quick Apply
Human Resources Generalist
Rippling —San Francisco, CA
- $86,400 - $125,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
PEO Benefits Advisor
Rippling —Remote
- $100,000 - $110,000 a year
- Full-time
- Remote
- Google Workspace
- Data analysis skills
- Mid-level
Customer Support Specialist, Compliance
Rippling —Montana
- $22.19 - $23.49 an hour
- Full-time
- Remote
- HIPAA
- English
- Mid-level
- Dental insurance
3d
Adult Basic Education Part Time Early Childhood Educator
Allegheny Intermediate Unit —Pittsburgh, PA
- $23 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Insurance Recovery Contract Attorney
Perkins Coie —Washington, DC
- $80 - $90 an hour
- Part-time
- Hybrid work
- Writing skills
- Office
- Communication skills
- Paid holidays
Trademark, Copyright, Internet & Advertising (TCIA) Associate Attorney – Junior
Perkins Coie —Seattle, WA
- $235,000 - $310,000 a year
- Full-time
- In person
- Mid-level
- 2 years
- Paid holidays
- Health insurance

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Customer Support Specialist, Business Unit

Rippling
Remote

Apply Now

Job Details

$22.19 - $23.49 an hour

Qualifications

English
Bachelor's degree
Experience with SaaS (as product category for technical sales engineers)
Customer support
Video conferences (communication methods)
SaaS

Full Job Description

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About the team

The Business Unit at Rippling is a dedicated group of professionals committed to ensuring that our customers have a seamless experience with our Scheduling and Attendance product. Our team provides expert guidance and swift resolutions to any technical challenges or inquiries that our customers have. We pride ourselves on our customer-centric approach, offering support to businesses across various time zones and ensuring help is always available when needed.

Our team is composed of individuals with diverse backgrounds and expertise, all united by a shared passion for problem-solving and continuous learning. We foster a collaborative and supportive environment where team members are encouraged to share insights and innovate solutions to enhance customer satisfaction. Additionally, our team is driven by a commitment to personal and professional growth, with ongoing training and development opportunities to ensure we stay adept with the latest features and updates in our platform.

At Rippling, we are actively seeking enthusiastic individuals to join our Customer Support team. We value candidates who are eager to learn and passionate about growing their skills in a dynamic, fast-paced environment. We believe that fresh perspectives are crucial for continuous improvement and innovation, and we are committed to providing ample opportunities for professional development. If you are motivated, quick to adapt, and excited about contributing to a team that helps businesses operate more efficiently, we encourage you to apply and bring your unique talents to Rippling.

What you will do

Become a product expert - Develop and maintain a deep understanding of scheduling and time attendance products, supporting shift-based workplaces. Provide accurate information and assistance to both customers and colleagues
Take charge of customer issues from start to finish, while working in a dynamic and fast-paced environment
Provide personalized and professional support by responding promptly to external customers via chat, email, and video conferencing to resolve basic to complex inquiries.
Resolve product or service issues by understanding the customer's issue, determining the cause of the problem, selecting and explaining the best solution, and following up to ensure resolution.
Proactively communicate and collaborate via Slack and other company channels, with our distributed team to provide consistent and reliable support.
Respond to customer reviews on various App Review platforms.
Successfully utilize resources available to assist customers, including Confluence, Jira, Salesforce, HubSpot, Slack, Help Center, etc, and properly document details from interactions.
Assist internal customers and peers with product and process questions via Slack.
Troubleshoot and report new or possible product defects in collaboration with Senior Support Specialists.
Stay up-to-date with company policies, procedures, and product updates to provide accurate and consistent information to customers
Exercise sound judgement in ambiguous situations with limited information.
Bring energy, optimism, and professionalism to internal and external customer interactions.
Deliver exceptional service and ensure customer satisfaction by going the extra mile in every interaction.

What you will have

Bachelor's degree
1-4 years of customer support experience in a SaaS business
Demonstrated experience in problem-solving, troubleshooting a SaaS product, with attention to detail.
Curiosity, resourcefulness, and dependability - getting joy from going above and beyond to make customers successful.
Time management skills and ability to prioritize
Excellent communication skills, both written and verbal (in English)
The ability to work remotely between the hours of 7:00AM-7:00 PM CST
Able to reliably work scheduled shifts including some weekends and holidays.

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email [email protected].

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.

Base Pay:

$22.19-$23.49

Apply Now

Refine Your Search

perkins group jobs

Customer Support Specialist, Business Unit

Developer Support Specialist - Data Support

Customer Support Specialist - Billing

Customer Support Specialist, Global Payroll

Early Childhood Education Instructor (part-time)

Professional Nursing Tutor

Benefits Renewal Advisor

Customer Support Specialist, Pay Run Management

Field Application Scientist- Mid-Atlantic

Recreation Specialist: Part-Time Lifeguard

Automotive and Diesel Technician

Clinical Operations Manager

Power Generation Field Service Technician

Power Generation Field Service Technician- Premium Level

Human Resources Generalist

PEO Benefits Advisor

Customer Support Specialist, Compliance

Adult Basic Education Part Time Early Childhood Educator

Insurance Recovery Contract Attorney

Trademark, Copyright, Internet & Advertising (TCIA) Associate Attorney – Junior

I want to receive the latest job alert for perkins group

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