The Plow & Hearth Shoppes at Madison are looking for enthusiastic team members to join us during storewide sales, special events, and other high-traffic days. We're seeking team members who enjoy engaging with customers, creating memorable experiences, and being part of a dynamic retail team. This is not your typical desk job. Team members enjoy a mix of indoor and outdoor activity throughout the day, helping create a lively and enjoyable atmosphere for our guests. This is a part-time position with flexible scheduling. Most events and promotions take place on weekends, so weekend availability is required.
Our Madison Shoppes are a beloved destination for local residents and visitors alike, offering a unique shopping experience in a welcoming environment. For more than 40 years, Plow & Hearth has been known for high-quality home, garden, and outdoor living products. The Madison Shoppes offer a unique retail experience where customers can explore beautifully curated merchandise in a welcoming setting.
If you enjoy helping customers, being part of a team, and working in a vibrant retail environment, we'd love to meet you.
What You'll Do
As a Part-Time Retail Sales Team Member, you will support the store team in delivering an exceptional customer experience while maintaining an inviting and well-organized sales environment.
Responsibilities include:
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Deliver outstanding customer service and create a welcoming shopping experience for every guest
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Process customer purchases accurately using our Point of Sale (POS) system
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Maintain awareness of current promotions, sales events, and featured products
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Develop and apply product knowledge to assist customers with recommendations
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Help maintain the visual presentation of the sales floor through merchandising, restocking, and organization
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Assist with receiving and processing product deliveries
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Support the creation and maintenance of displays and product setups
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Help maintain cleanliness and organization inside the store and in exterior areas
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Assist with product assembly and display preparation when needed
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Contribute to team sales goals and participate in team meetings and store initiatives
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Identify opportunities to improve the customer experience and store operations
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Perform other duties as assigned
What We're Looking For
The ideal candidate enjoys working with people and thrives in a fast-paced retail environment.
Qualifications include:
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Strong communication skills and a friendly, customer-first mindset
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Ability to multitask while staying attentive to customers on the sales floor
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Flexibility to work evenings, weekends, and holidays
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Previous retail and POS experience preferred but not required
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Comfortable using computers and basic software such as Microsoft Office
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Basic math skills for handling transactions and inventory
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Ability to stoop, bend, squat, climb ladders, and lift up to 50 pounds
Why Join the Plow & Hearth Shoppes Team?
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Work in a beautiful and historic retail destination
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Be part of a friendly, collaborative team
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Enjoy flexible scheduling
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Engage with customers from across the region and beyond
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Participate in fun sales events and seasonal promotions
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Enjoy a generous team member discount and the opportunity to purchase many one-of-a-kind items at deep discounts