Top 503 Pls Jobs | SimplyHired

Shift Supervisor
PLS —East Chicago, IN
- Weekends as needed
- Mid-level
- Fair chance
- Financial services
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
PLS —Indianapolis, IN
- Weekends as needed
- Fair chance
- Financial services
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
Overnight Customer Service Representative
PLS —Houston, TX
- Weekends as needed
- Fair chance
- Financial services
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
Assistant Store Manager
PLS —East Chicago, IN
- Weekends as needed
- Mid-level
- Human resources
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
Overnight Manager
PLS —New York, NY
- $20.50 - $22.50 an hour
- Weekends as needed
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Care Representative Bilingual Preferred
PLS —Melrose Park, IL
- $18.50 an hour
- Weekends as needed
- Spanish
- Computer literacy
- Office
- Health insurance
- Dental insurance
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Customer Service Representative Bilingual Preferred
PLS —Calumet Park, IL
- $17.05 - $18.60 an hour
- Weekends as needed
- Fair chance
- Financial services
- Ability to stand for extended periods
- Health insurance
- Dental insurance
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Client Services Specialist
PLS —Cicero, IL
- $19 an hour
- Spanish
- English
- Research
- Health insurance
- Dental insurance
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Night Customer Service Representative
PLS —Norwalk, CA
- $18.47 - $20.47 an hour
- Weekends as needed
- Ability to sit for extended periods
- Fair chance
- Financial services
- Health insurance
- Dental insurance
Quick Apply
Store Manager
PLS —Tulsa, OK
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Overnight Customer Service Representative Bilingual Preferred
PLS —Chicago, IL
- $17.05 - $18.60 an hour
- Weekends as needed
- Fair chance
- Financial services
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative Part-time
PLS —Brooklyn, NY
- $17.00 - $18.50 an hour
- Part-time
- Fair chance
- Financial services
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative Bilingual Spanish Preferred
PLS —Milwaukee, WI
- Weekends as needed
- Fair chance
- Financial services
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
Motor Vehicle Customer Service Representative
PLS —Glendale, AZ
- Weekends as needed
- Fair chance
- Financial services
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
Assistant Store Manager Bilingual Spanish Preferred
PLS —Milwaukee, WI
- Weekends as needed
- Mid-level
- Human resources
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative Bilingual Vietnamese Preferred
PLS —Houston, TX
- Weekends as needed
- Fair chance
- Financial services
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
Overnight Customer Service Representative Bilingual Spanish Preferred
PLS —Kenosha, WI
- Weekends as needed
- Fair chance
- Financial services
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
Motor Vehicle Assistant Store Manager
PLS —Phoenix, AZ
- Weekends as needed
- Mid-level
- Human resources
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
Motor Vehicle Shift Supervisor
PLS —Phoenix, AZ
- Weekends as needed
- Hospitality
- Mid-level
- Fair chance
- Health insurance
- Dental insurance
Quick Apply
Shift Supervisor Bilingual Preferred
PLS —Durham, NC
- Weekends as needed
- Hospitality
- Mid-level
- Fair chance
- Health insurance
- Dental insurance
Quick Apply

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Shift Supervisor

PLS -
East Chicago, IN

Quick Apply

Job Details

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
Opportunities for advancement

Qualifications

Customer communication
Staff supervision
Customer relationship building
Serving clients
Employee relationship building
Customer engagement
Team motivation (leadership skill)
Stakeholder relationship building

Full Job Description

This job is located at 1402 E. Columbus Dr., East Chicago, IN 46312

PLS® Overview:

Why PLS? Because You Deserve Better!® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The "P" comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.

Position Overview:

Shift Supervisors are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures. The Shift Supervisor performs all the duties of a Customer Service Representative plus assists the Assistant Store Manager in the day-to-day operations of the store. In the absence of the Store Manager and Assistant Store Manager, the shift supervisor is responsible for directing the activities of all team members.

Job Responsibilities:

Maintaining exemplary customer service within the store and building relationships with our customers so they will choose to do business with us again
Establishing a strong customer service culture within the store
Supporting the Assistant Store Manager in implementing strategies to help meet store goals and objectives
Assisting the Assistant Store Manager with developing and motivating store team members to exceed customer expectations
Ensuring compliance with federal, state, and local regulations
Performing responsibilities of a Customer Service Representative and supervising the team's activities in the absence of the Store Manager, including but not limited to transaction processing, maintenance of cash drawers, and cash handling procedures
Coaching CSRs on how to properly conduct transactions that meet our commitment to superior customer service and compliance.
Reviewing and approving checks within limits
Supporting store marketing efforts within the community
Resolving customer complaints
Assisting the Store Manager with managing schedules, cash, and store audits
Reviewing all Operations Bulletins, News communications, and training to ensure understanding of current policies, procedures, and any changes.
Helping to maintain a neat and clean store environment for our customers and team members
Other duties as assigned

Job Requirements:

A minimum of one year of management experience in industries such as hospitality, financial services, retail and restaurant
Ability, willingness, and comfort to engage with customers
Ability to develop positive relationships with internal and external customers
Strong desire to exceed corporate initiatives and inspire excellence in a team
Excellent verbal and written communication and presentation skills
High-energy, collaborative management experience
Professional appearance and demeanor
Must be honest and have integrity
Ability to work flexible hours, including early morning, evenings, weekends, and holidays
English fluency is required
English/Spanish bilingual is a plus

Working Conditions and Physical Requirements:

Must be able to stand for extended periods

Must be able to lift up to 15 lbs. with little assistance
Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels
Must manage several tasks at one time and handle frequent interruptions to meet the needs and requests of customers

Benefits:

Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

We strive to demonstrate our Core Values in all positions at PLS:

Communication Customer Focus Integrity and Trust Teamwork Results

PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at [email protected] to make arrangements. The decision on granting accommodation will be made on a case-by-case basis.

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

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