Top 240 Ppg Jobs | SimplyHired

Customer Service Representative
PPG —Strongsville, OH
- Full-time
- Microsoft Excel
- Oracle
- Mid-level
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Technician, Entry Level
PPG —Hampton Township, PA
- Full-time
- High school diploma or GED
- Bachelor's degree
- Data entry
- Paid holidays
- Health insurance
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Global Head of Talent Management
PPG —Pittsburgh, PA
- Full-time
- Office
- Bachelor's degree
- Psychology
- Relocation assistance
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Production Operator
PPG —Huntsville, AL
- $23.46 - $32.09 an hour
- Overtime
- Ability to lift 50 pounds
- Entry level
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5d
Application Specialist, Entry Level
PPG —Strongsville, OH
- Full-time
- Microsoft Excel
- Bachelor of Science
- Bachelor's degree
- Paid holidays
- Disability insurance
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Customer Service Supervisor
PPG —Avon, MA
- $50,000 - $70,000 a year
- Full-time
- Mid-level
- Mentoring
- In-person
- Paid holidays
- Disability insurance
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Account Development Manager
PPG —Little Rock, AR
- $70,000 - $80,000 a year
- Full-time
- Mid-level
- Residential
- 3 years
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Aerospace QA Technical Analyst
PPG —Avon, MA
- $70,000 - $80,000 a year
- Full-time
- Engineering
- Mid-level
- Continuous improvement
- Paid holidays
- Disability insurance
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Production Associate - 1st Shift
PPG —Mount Laurel, NJ
- From $23.38 an hour
- Overtime
- Ability to lift 50 pounds
- Warehouse experience
- Manufacturing
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Lab Technician
PPG —Oak Creek, WI
- Full-time
- Microsoft Word
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
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Sr. Research Chemist, Photochromic Dye
PPG —Monroeville, PA
- Full-time
- Continuous improvement
- Doctor of Philosophy
- Senior level
- Paid holidays
- Disability insurance
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Production Operator, Off Shift
PPG —Huntsville, AL
- $23.46 - $32.09 an hour
- Overtime
- Ability to lift 50 pounds
- Entry level
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Materials Scientist
PPG —Burbank, CA
- $115,000 - $130,000 a year
- Full-time
- Mid-level
- Doctor of Philosophy
- Commercial
- Paid holidays
- Disability insurance
Quick Apply
Photochromic Development Technician
PPG —Monroeville, PA
- Full-time
- Mid-level
- Bachelor's degree
- Mentoring
- Paid holidays
- Disability insurance
Quick Apply
Global Head of Organizational Effectiveness
PPG —Pittsburgh, PA
- Full-time
- Hybrid work
- 5 years
- Office
- Bachelor's degree
- Relocation assistance
- Health insurance
Quick Apply
Store Sales Associate
PPG —Rockwall, TX
- $16 - $18 an hour
- Overtime
- 18 years or older
- Clean driving record
- Residential
- Opportunities for advancement
Quick Apply
Site IT Support Specialist
PPG —Troy, MI
- Full-time
- Computer science
- Computer Science
- English
Quick Apply
QA Lab Technician-2nd Shift
PPG —Thomasville, NC
- Overtime
- High school diploma or GED
- 1 year
- Entry level
Quick Apply
8d
F - 35 Coating Specialist - 1st Shift
PPG —Sylmar, CA
- $31.85 an hour
- Overtime
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick Apply
14d
Performance Specialist, East Coast
PPG —Strongsville, OH
- Full-time
- Remote
- Mid-level
- Health insurance
- 401(k)
Quick Apply

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Customer Service Representative

PPG -
Strongsville, OH

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Job Details

Full-time

Qualifications

Customer returns handling
B2B business model
B2B

Full Job Description

The Collision Services Customer Service Representative will help provide comprehensive support for PPG's Collision Services customers, applications and programs. You will emphasize customer advocacy, efficient order management, and Experience interpreting and responding to customer requests with multiple partners, including our teams, external customers, and distribution points.

Responsibilities

Manage and process orders for CDN and Strategic Accounts, ensuring efficiency and accuracy across multiple systems. Source orders from appropriate distribution locations based on availability and customer needs.
Be a customer advocate, providing excellent service and ensuring adherence to PPG processes. Handle incoming orders, emails, and phone calls, ensuring responses to customer inquiries.
Communicate with customers, vendors, and our teams to coordinate orders, shipping details, and resolve issues.
Handle returns by verifying purchase history and issuing credits or invoices to customers.
Train and assist customers with navigation and troubleshooting of the Collision Services website and mobile app. Manage registration requests for Collision Services applications.
Create opening order kits, update relevant details in SharePoint, and manage unique customer information within the CRM system. Log incoming and outgoing calls within the CRM system to track customer interactions.
Provide training and mentorship to new team members, ensuring knowledge transfer and support. Facilitate ongoing learning opportunities for team members. Train customers and sales team on Collision Services applications.
Work with internal and external distribution points, sales teams, and customers to facilitate order placement and resolution. Foster a collaborative work environment.
Stay updated on procedures, training, and system upgrades to enhance performance and service delivery.

Qualifications

Minimum of 3 years of order management experience in a B2B customer service environment.
Familiarity with Oracle ERP, CRM systems (VantagePoint and ClientLink), and proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
Experience documenting customer issues in detail and accountability in all tasks, ensuring follow-up on customer issues.
Familiarity with the Automotive Refinish industry is desired to enhance service delivery.

How we work: At PPG, we bring teams together to accelerate collaboration and career development, with in-person work Monday through Thursday and the opportunity to work remotely on Flexible Fridays. Schedules may vary by location.

About us:

PPG: WE PROTECT AND BEAUTIFY THE WORLD™

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X.

The PPG Way 2030

We are customer champions

Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow.

We act with purpose and speed

Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.

We are excellent operators

Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.

We compete to win

Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths.

We are PPG proud

Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world.

At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to https://careers.ppg.com/us/en/candidate-resources.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.

If you need an adjustment due to a disability, please email [email protected].

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during the hiring process.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

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Refine Your Search

ppg jobs

Customer Service Representative

Technician, Entry Level

Global Head of Talent Management

Production Operator

Application Specialist, Entry Level

Customer Service Supervisor

Account Development Manager

Aerospace QA Technical Analyst

Production Associate - 1st Shift

Lab Technician

Sr. Research Chemist, Photochromic Dye

Production Operator, Off Shift

Materials Scientist

Photochromic Development Technician

Global Head of Organizational Effectiveness

Store Sales Associate

Site IT Support Specialist

QA Lab Technician-2nd Shift

F - 35 Coating Specialist - 1st Shift

Performance Specialist, East Coast

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