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Director, Implementations & Benefit Quality
Burgess Information Systems, Inc. dba ProCare Rx —Gainesville, GA
- Hybrid work
- 7 years
- Bachelor's degree
- Team management
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6d

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Director, Implementations & Benefit Quality

Burgess Information Systems, Inc. dba ProCare Rx
Gainesville, GA

Quick Apply

Job Details

6 days ago

Qualifications

Phone communication
Software implementation
Team management
Project management experience in healthcare
Desktop applications
Managing projects
Productivity software
Client interaction via phone calls

Full Job Description

Responsibilities include but are not limited to:

Manage implementation and business quality assurance team members.
Direct complex integration and implementation projects while meeting critical milestones.
Delegate tasks for primary benefit design set up for new plans and clients to implementation team members.
Serve as primary point of contact for new large clients through the implementation phase.
Facilitate conference calls and communication between clients and other internal departments for more complex aspects of specialized benefit requirements.
Identify project bottlenecks and deploy strategies to ensure timelines are met.
Maintain detailed documentation supporting all aspects of implementation.
Balance competing priorities for the implementation team.
Travel to client locations as necessary to provide implementation “go live” support.
Ensures all claims processing edits, pricing, messaging and configuration meets the business requirements of the client.

Qualifications:

7 years of PBM or healthcare implementation experience
Project management skills
Prior management experience
Excellent organizational and time management skills
Excellent telephone etiquette, verbal and written communication skills
Excellent presentation skills to interface with clients and prospects.
Proficient in Microsoft Office applications
Ability to analyze, interpret and develop solutions effectively
High level of professionalism

Education Requirements:

Bachelor's degree preferred

I confirm that I meet or exceed the educational and experience requirements set forth herein.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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