JOB
THE CURRENT VACANCY IS IN THE SHASTA COUNTY
HEALTH AND HUMAN SERVICES AGENCY
BEHAVIORAL HEALTH AND SOCIAL SERVICES BRANCH
ORAL EXAM IS TENTATIVELY SCHEDULED FOR JULY 2026
SEE SPECIAL REQUIREMENTS SECTION REGARDING
POSSESSION OF A VALID DRIVER’S LICENSE
RESPONSES TO SUPPLEMENTAL QUESTIONS REQUIRED
FINAL FILING DATE: JULY 24, 2026, AT 12:00 PM
SALARY INFORMATION
$4,963 - $6,335 APPROXIMATE MONTHLY* / $28.63 - $36.55 APPROXIMATE HOURLY*
This position is in the United Public Employees of California – General bargaining unit. Please refer to the applicable bargaining unit labor agreement (Memorandum of Understanding) for potential future salary increases: Shasta County Labor Agreements.
ABOUT SHASTA COUNTY
Shasta County offers all the amenities of the big city while retaining a comfortable small-town atmosphere. With its natural beauty, affordable housing, excellent educational system, abundance of recreational opportunities, and excellent quality of life, Shasta County is a great place to live, work, and raise a family.
ABOUT THE DEPARTMENT
The Shasta County Health and Human Services Agency (HHSA) partners with the community to protect and improve the health and wellbeing of Shasta County residents. HHSA is organized into four branches: Behavioral Health & Social Services, Public Health, Economic Mobility, and a centralized Administration Services. HHSA promotes optimal health for all. The frail, the abused, the mentally ill, and those without resources look to HHSA for services and resources to meet their basic needs, and to protect their health and safety.
The Behavioral Health & Social Services Branch is dedicated to improving the well-being of our community through comprehensive mental health services and essential social services to adults, children, and families. By integrating both behavioral health and social support services, we strive to build a healthier community by ensuring individuals have the resources they need to achieve stability and wholeness.
Children’s Services encompass the services that help ensure children’s mental and physical well-being are protected and safe. The Child Welfare division of the branch investigates alleged abuse and neglect of children, and it licenses foster and adoptive homes for children who are experiencing traumatic events in their lives such as the removal from their caregiver due to alleged abuse and neglect. This division also works within the confines of the Dependency Court to reunify families when and where they can demonstrate appropriate change to meet the safety needs of their children. The branch also encompasses children’s mental health teams which work in conjunction with the Child Welfare division along with community providers to ensure that the youth that are being served are having their mental health and substance use challenges addressed. This branch also works with juvenile justice and education to coordinate services for clients.
Adult Services focuses on services to support people eighteen and older. Adult mental health services include outpatient mental health care, 24-hour crisis stabilization services for people at risk of hospitalization, 24-hour crisis line, social rehabilitation residential services, long-term placement services and referrals to local non-profit organizations that provide additional services. This branch also provides Adult Protective Services to follow-up on elder abuse reports. In-Home Supportive Services help those who need assistance with daily activities in order to remain safely in their own homes, and the Public Authority keeps a registry that helps In-Home Supportive Services recipients find a screened caregiver to provide those services. The Public Guardian helps citizens who are unable to manage their personal and financial affairs and may require guardianship or conservatorship. Mental Health Services Act administration is also housed in the Adult Services Branch.
ABOUT THE POSITION
Under direction, advocates for and protects the statutory and constitutional rights of individuals receiving mental health services, including representation at certification review hearings for patients receiving involuntary treatment; monitoring mental health facilities for compliance with patients’ rights laws; providing patients’ rights training and education; and performing other related duties as required.
DISTINGUISHING CHARACTERISTICS
This single position classification is utilized in the Mental Health department and works under the direction of the Director of Mental Health. This classification performs duties in accordance with the Patients' Rights Advocacy Program.
IDEAL CANDIDATE
The ideal candidate will have a background and experience in working specifically with, and advocating for, individuals who experience both acute and long term serious mental health issues and/or substance use disorders; have the ability to understand and navigate legal issues concerning involuntary treatment in both long term and acute secured treatment facilities; demonstrate an ability to interact effectively and professionally with a wide range of individuals, including patients/clients, treatment staff, and community members; possess strong public speaking, presentation, and training skills; demonstrate an ability to interact effectively with individuals who may be emotionally labile and/or present with a degree of disorganized thinking; be reliable, organized, and responsive in managing a fixed hearing schedule; demonstrate a commitment to client autonomy and the protection of patients’ rights; and be generally a “detail oriented” person who possesses the ability to move through, and document, steps taken in accordance with a set of established protocols/policies. An Associate Arts (AA) degree, or higher, in the area of health and human services, or a related field is desirable.
EXAMPLE OF DUTIES
Duties may include, but are not limited to, the following:
Monitors mental health facilities, services and programs for compliance with statutory and regulatory patients' rights provisions; ensures that recipients of mental health services are notified of their rights; receives and investigates complaints from those residing in licensed health or community care facilities regarding abuse, unreasonable denial or punitive withholding of rights guaranteed under the provisions of Division 5 of the California Welfare and Institutions Code; reports violations of rights directly to the State Department of Mental Health; provides training and education on mental health laws and patients' rights to mental health providers; exchanges information and cooperates with the State Patients' Rights Office; advocates for involuntarily detained mental health service recipients at conservatory hearings and trials; interviews and counsels service recipients; may drive a vehicle in the course of business and may transport others.
SUPPLEMENTAL INFORMATION
Shasta County Personnel will accept applications and responses to the supplemental questions until 12:00 p.m., on July 24, 2026. A resume and/or cover letter will be accepted in addition to the application but will not serve as a substitute for a completed application. It is not acceptable to complete the application with statements such as “Refer to resume and/or cover letter,” or “See attached resume and/or cover letter.” The application must be completed in its entirety prior to submission. Incomplete applications will not be processed. Closing date postmarks or faxes will not be accepted. This recruitment will establish a list that may or may not be used by other departments. Prior applicants must reapply to be considered.
Applicants will be screened and those considered best qualified will be invited to appear for an oral and/or written examination. Meeting the announced requirements does not guarantee inclusion in the selection process. Depending upon the number of applications received, the selection process may consist of additional application screening, written and/or practical exam(s), oral interview, or any combination thereof.
Veterans' Credit: Veterans (as defined by California Government Code section 18973) who have been discharged from military service under conditions other than dishonorable and who receive a passing score on all components of the employment examinations (up to and including oral examinations) shall receive credit for an additional five points to be added to their final examination score. To be considered for this credit, a veteran must provide a copy of his or her discharge document (DD-214 or equivalent) and information as to the type of discharge (honorable, dishonorable, etc.) with the employment application on or before the final filing date. Applicants are encouraged to apply online at www.ShastaCountyCareers.com or submit an application to the Shasta County Personnel Office.
Arrangements may be made to accommodate applicants with disabilities. Requests for accommodations may be made to the Shasta County Personnel Office by the filing deadline posted on this bulletin. Shasta County does not discriminate on the basis of disability. If you feel you are being denied service based on a disability, our ADA Coordinator may be reached at (530) 225-5515; relay service (800) 735-2922; fax (530) 225-5345.
Shasta County will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Shasta County is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting Fair Chance Act | CRD.
SHASTA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER
Shasta County Personnel
1450 Court Street, Suite 348; Redding, CA 96001; (530) 225-5515
