Top 1551 Psi services Jobs

Customer Service Representative
Planned Systems International, Inc. —Remote
- Seasonal
- Remote
- Background check
- Computer literacy
- Research
- AD&D insurance
- Disability insurance
10d
Epidemiologist
Planned Systems International, Inc. —Remote
- Full-time
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- Microsoft Outlook
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Data Analyst
Planned Systems International, Inc. —Remote
- Remote
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- Computer Science
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Administrative Support
Planned Systems International, Inc. —Remote
- Full-time
- Microsoft Outlook
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Jr. Business Analyst
Planned Systems International, Inc. —Remote
- Full-time
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- Background check
- Microsoft Outlook
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Data Services Representative
HireRight —Tulsa, OK
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Technical Writer
Planned Systems International, Inc. —Remote
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- Microsoft Outlook
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Sr. Business Analyst
Planned Systems International, Inc. —Remote
- Full-time
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- Background check
- Microsoft Excel
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Jr. Data Analyst
Planned Systems International, Inc. —Remote
- Computer science
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Automotive Technician
Patriot Buick GMC —Gilbertsville, PA
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Nurse Manager
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- $90,000 - $95,000 a year
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OTR Technician
CMC Tire Inc. —Craig, CO
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- Full-time
- CDL A
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Sales Operations Specialist
TargetPath, LLC —Wilsonville, OR
- Full-time
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North Royalton 1:1 Special Needs
PSI Solutions —North Royalton, OH
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LPN 1:1 Special Needs
PSI Solutions —Independence, OH
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Industrial Hydraulic Field Service Technician
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School Psychologist
PSI Solutions —Chesterland, OH
- Contract
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- Master's degree
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1d
LPN School Based-Special Needs/Medically Fragile Student 1:1-Part time-Fairview Park
PSI Solutions —Fairview Park, OH
- No weekends
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- CPR Certification
- Health insurance
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2026-2027 Title I Teacher
PSI Solutions —Columbus, OH
- Contract
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Commercial HVAC Service Technician
Bud Griffin & Associates —Bellaire, TX
- $35 - $50 an hour
- Full-time
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- 5 years
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Customer Service Representative

Planned Systems International, Inc. -
Remote

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Job Details

Seasonal
10 days ago

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation
Confidential information handling
Phone communication
Research
Windows
High school diploma or GED
Desktop applications
CRM system proficiency
Technical Proficiency
Client interaction via phone calls

Full Job Description

Overview:

Planned Systems Interantional is seeking Customer Service Representatives to be support our Federal Emergency Management Agency (FEMA) Emergency Response Contact Center Team. This role involves providing courteous assistance over the phone, following prescribed scripts to guide callers through form submissions, ensuring accurate completion to facilitate smooth processing of claims or applications related to disaster relief and emergency management efforts.

This is a short-term seasonal position.
This position is remote.
Candidate must be a citizen of the United States.
Candidate must be able to pass a FEMA background check.

Essential Functions and Job Responsibilities:

The customer service representative will provide public support to individuals needing guidance on who to contact to resolve their situation.
The ideal candidate for this role is passionate about ensuring excellence in service, responds quickly and effectively to customer inquiries, and is comfortable working in a fast-paced environment with a high call volume.
Managing a high volume of incoming calls.
Identifying and resolving customer issues accurately and efficiently.
Providing high quality response to customer inquiries and needs.
Building sustainable relationships with customers through professional communication.
Providing accurate, timely, and complete information by using the right methods and tools.
Responding to customer inquiries relating to client services, providing appropriate solutions and alternatives, and following up to ensure full resolution.
Keeping detailed records of customer interactions, processing customer accounts, and filing documents.
Following communication procedures, guidelines, and policies.

Minimum Requirements:

1-year or more customer support experience or experience as a client service representative.
English speaking proficiency (Spanish bilingual is a plus).
Strong communications skills, including phone communications and active listening.
Familiarity with CRM systems and practices.
Strong research and problem-solving skills.
Proficient with computers, switching between various applications and windows/sessions on a laptop, downloading, opening, saving, printing, and/or deleting files.
Demonstrated ability to handle sensitive and confidential situations.
Ability to handle crisis situations and deal with difficult inquirers.
High School Diploma or GED.

Company Benefits:

PSI offers full-time, benefits eligible employees a competitive total compensation package that includes paid leave, and options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance. Flexible spending account and health saving account options offer pre-tax savings for qualified medical, dental, and vision expenses. The company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested. We invest in the professional growth of our employees through professional courses, certifications, and tuition reimbursement programs.

EEO Commitment:

It is company policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, citizenship status, veteran status, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.

Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources by emailing [email protected], or by dialing 703-575-8400.

Apply Now

Refine Your Search

psi services jobs

Customer Service Representative

Epidemiologist

Data Analyst

Administrative Support

Jr. Business Analyst

Data Services Representative

Technical Writer

Sr. Business Analyst

Jr. Data Analyst

Automotive Technician

Nurse Manager

OTR Technician

Sales Operations Specialist

North Royalton 1:1 Special Needs

LPN 1:1 Special Needs

Industrial Hydraulic Field Service Technician

School Psychologist

LPN School Based-Special Needs/Medically Fragile Student 1:1-Part time-Fairview Park

2026-2027 Title I Teacher

Commercial HVAC Service Technician

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