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Showing 1-10 of 58
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UnitedHealth Group - Minneapolis, MN

1+ years of working experience in Workforce Management. 1+ years of working with Workforce Management Tools (IEX, Aspect eWorkforce Management, Blue Pumpkin)....

UnitedHealth Group - Eden Prairie, MN

Prior experience as a Business Analyst. 1+ years of experience in a Workforce Management Role. Use workforce management software and call volume history to help...

ACCC Insurance Company - Houston, TX

Candidate will serve as Workforce Management Analyst in a Call Center environment responsible for all WFM tasks within the department....

nTech Solutions - Buffalo, NY

Only candidates who meet all of the above client requirements will be contacted by a recruiter.HR, Workforce, Analyst....

Dialog Direct - Charter Township of Clinton, MI

Previous experience with Workforce RTA tasks\*. The Workforce Analyst will be able to provide explanation and accurate reporting data on actual staffing...

Home Depot - Atlanta, GA

Previous Workforce experience. Documents and recommends improvements of workforce management processes. This position reports to Workforce Manager This position...

Blue Cross and Blue Shield of North Carolina - Durham, NC

The Analyst monitors contact center trends, including call volume, call patterns, staff productivity, attrition rates, and resource allocation, toward the goal...

Home Depot - Atlanta, GA

Prior Workforce and Analyst experience with a large organization; Typically reports to HRIS Workforce Manager. At least 5 yrs experience in workforce management...

Cambia Health Solutions - Portland, OR

The Workforce Analyst I will be responsible for ensuring that Regence Customer Service SLA goals are met by monitoring performance on a real-time basis,...

WEX, inc. - Antioch, TN

Experience in contact center workforce management a plus. The Workforce Analyst/Mgr 1 is responsible for the daily management of Customer Services call flows,...


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