Top 581 Sabre Jobs | SimplyHired

Concierge & Reservations Systems Specialist
Aero —Remote
- $25 - $27 an hour
- Weekends as needed
- Remote
- Mid-level
- Training & development
- 1 year
- Paid holidays
- Health insurance
Quick Apply
International Reservation & Ticketing Agent
Ultimate Vacations —California
- $16 - $21 an hour
- Part-time
- Remote
- Microsoft Word
- Background check
- Microsoft Excel
- On-the-job training
- Work from home
Quick Apply
Air Customer Service Agent, After Hours - REMOTE US
Holland America Line —Seattle, WA
- $16.35 - $22.07 an hour
- Weekends as needed
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Employee stock purchase plan
11d
Corporate Travel Consultant
Acendas Travel —Remote
- $20 - $28 an hour
- Extended hours
- Remote
- Mid-level
- Travel
- Communication skills
Quick Apply
Sr. Corporate Travel Consultant
Internova Travel Group —Santa Monica, CA
- $18.41 - $30.21 an hour
- Full-time
- Writing skills
- Basic math
- Research
- Paid parental leave
- AD&D insurance
4d
Corporate Travel Advisor III
Spencer Corporate Travel —Scottsdale, AZ
- Weekends as needed
- 11+ years
- Office
- Continuous improvement
- 401(k) matching
- Employee discount
Inventory Control Specialist I (Days)
Sabre Industries —Hicksville, OH
- From $16.50 an hour
- Full-time
- Microsoft Word
- ERP systems
- Office
- Paid holidays
- Disability insurance
Welder/Fitter C (Nights) - SBSU
Sabre Industries —Bossier City, LA
- From $23.50 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Welder/Fitter C (Days) - SBSU
Sabre Industries —Bossier City, LA
- From $23.50 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Vacation Travel Advisor
Rich Products Corporation —New York State
- $44,030 - $59,570 a year
- Sales
- Mid-level
- Quality control
- Health insurance
- Paid time off
Travel Coordinator
ProStaff Solutions Inc —Princeton, NJ
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
Electrical Panel Builder
HRU Tech —Grand Ledge, MI
- $20 - $26 an hour
- 6 years
- Mid-level
- Trade school
Quick Apply
20h
Sign Shop Assitant
Ford Signs Inc —Oceanside, CA
- Part-time
- Mid-level
Quick Apply
Enrichment Leader
Belmont Village Sabre Springs —San Diego, CA
- $22.50 an hour
- Part-time
- Experience working with individuals with disabilities
- English
- Research
- Disability insurance
- Health insurance
Quick Apply
General Manager
Piedmont Airlines, Inc. —Tulsa, OK
- $62,000 - $74,000 a year
- Weekends as needed
- 18 years or older
- Customer service
- Pass drug screening
- Paid training
- Paid holidays
Quick Apply
1d
Caregiver Memory Care
Belmont Village Sabre Springs —San Diego, CA
- $20.50 - $21.50 an hour
- Part-time
- Hospitality
- 18 years or older
- Customer service
- Disability insurance
- Health insurance
Quick Apply
9d
Sous Chef, KeyBank Center
Delaware North —Buffalo, NY
- $62,354 - $66,800 a year
- Mid-level
- 3 years
- Paid parental leave
- Paid holidays
Travel Agent
Chadwell Supply —Tampa, FL
- $55,000 - $60,000 a year
- Weekends as needed
- Microsoft Outlook
- Customer service
- English
- Paid holidays
- Health insurance
Quick Apply
6d
Kitchen Supervisor, KeyBank Center
Delaware North —Buffalo, NY
- $20 - $25 an hour
- Weekends as needed
- Mid-level
- No degree
- 2 years
- Paid parental leave
- Paid holidays
5d
Travel Advisor Specialists - Remote
Teleperformance —Remote
- Full-time
- Remote
- 18 years or older
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
5d

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Concierge & Reservations Systems Specialist

Aero -
Remote

Quick Apply

Job Details

Full-time
$25 - $27 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance

Qualifications

Pricing
Email customer support
Reservation systems
CRM system proficiency
Technical support via email
Technical Proficiency
Email support

Full Job Description

ABOUT AERO

At Aero, we believe exceptional journeys start with exceptional people. Inspired by the golden age of aviation, we’re redefining air travel with a modern approach. Our direct, premium flights via private terminals deliver the comfort of low-contact travel and the effortlessly fabulous experience of flying private. Just as we create an elevated experience for our guests, we invest in creating the same for our people—prioritizing transparency, support, accountability and fulfillment to foster a culture of trust and purpose.

ABOUT THIS ROLE

As a Concierge and Reservations Systems Specialist, you are the backbone and the white-glove liaison between Aero and our guests. This role requires a unique blend of high-touch luxury hospitality and GDS mastery. You will act as the team’s primary subject matter expert for Sabre, ensuring technical integrity of every booking while guiding our Concierge team through complex ticketing and reservation workflows. You aren’t just resolving issues, you are setting the standard for technical excellence at Aero.

RESPONSIBILITIES

Systems & Technical:

Serve as the internal subject matter expert for Sabre, acting as the first point of contact for the Concierge team to troubleshoot GDS errors, complex PNR issues, and ticketing discrepancies.
Become a Darwin expert and a liaison for the Commercial Systems team (including understanding of fare construction principles, calculating exchanges and refunds through fare comparisons and penalty applications, UAT testing, and ensuring the integrity of Guest Experience processes whilst being a first point of escalation for the Concierge team.
Partner with the Commercial team to proactively monitor and clear GDS queues to manage ticketing time limits, handle schedule changes, and ensure guest itineraries are synchronized and accurate.
Execute manual and automated reissues, voids, and refunds, ensuring 100% accuracy in fare construction and tax calculation.

Guest Experience:

Contribute to customer satisfaction score (NPS) by providing superior, personalized service to our guests and prospective guests via phone, email, and chat and ensuring all open tickets are resolved promptly and concisely.
Understand the specific context and desires of prospective guests to tailor the features and benefits of the Aero experience to their needs and drive trip booking conversion.
Proactively coordinate and organize all communication regarding flight management details, including itinerary changes, transportation arrangements, and other special requests.
Coordinate closely with the Operations team to communicate any changes that may occur with the flight schedule, weather, aircraft, any IROPS (irregular operations), and certain accommodations to meet the needs for our guests.
Effectively communicate and escalate operational and experience issues
Be well-versed and knowledgeable on all aspects of the Aero experience, including all menus, flight schedules, guest procedures, and technology systems.

Complete side work and daily tasks as directed by leadership and as requested by other departments.

Operational:

Develop internal knowledge guides and conduct GDS training sessions for the Concierge team.
Identify areas of opportunity for new processes and systems that better support our operation and guest experience; be proactive and generous with your ideas and experiments.
Collaborate with the Business Development team to support travel agencies and act as a main point of contact for Sabre subscribers, ensuring accurate application and interpretation of our fare rules by providing guidance on fares, ancillary offerings, and penalty terms.
Stay up-to-date with and knowledgeable about all company and FAA policies and procedures and ensure all activities remain in accordance with the Concierge Playbook and TSA security requirements.

REQUIREMENTS

Minimum 1-2 years of hands-on experience in a Global Distribution System (Sabre highly preferred). Must be proficient in native GDS commands.
Demonstrated ability to perform complex pricing and ticket exchanges
Prior experience in a “Help Desk” capacity within a travel agency or airline environment is strongly preferred.
Ability to work remotely
Must have experience with email services and proficiency using customer service tools (experience with Zendesk and/or Salesforce is a plus)

Flexibility to work weekends and shifts that reflect Pacific Standard Time (PST), where our main hub is located.

BENEFITS & PAY

$25-$27 [per hour]
- [exact compensation may vary based on skills, experience, and location.]
Other expenses: reimbursed per Aero’s Travel & Expense Policy
Time Off: PTO, accrued sick time, bereavement, and holiday pay.
Benefits: medical, dental, vision, life, disability, 401k, dependent care FSA, health FSA

Aero is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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