We are currently hiring for the 3rd shift position.
Job Description
The tech support responsibilities include the following items listed as well as other tasks that are relevant to the tech support function.
Primary Responsibilities/Essential Job Functions
Troubleshooting a variety of technical and non-technical issues students/faculty/law enforcement are having with our virtual system, their technology, and a number of other situations – through the means mentioned in #1.
Coordinate with University administration/staff, follow-through with their requests, document processes, and follow-up in various tasks.
Job Requirements:
Very independent, yet very dependable to be on time for work, in accomplishing tasks, and other situations.
Work Environment/Physical Requirements
General office conditions. Must have the ability to effectively utilize software required to complete tasks. Must be able to sit for long periods of time at a computer workstation. Must be able to communicate using various modalities. Requires consistent use of a computer mouse and keyboard. May require bending, stooping, and/or lifting of less than 50 lbs.
