Top 6 Sentrilock Jobs

Desktop Support Specialist
Sentrilock LLC —West Chester, OH
- Weekends as needed
- Microsoft Outlook
- Research
- Mid-level
Customer Experience Specialist
Sentrilock LLC —West Chester, OH
- Full-time
- Microsoft Outlook
- High school diploma or GED
- 1 year
Software Engineer II - Flutter
Sentrilock LLC —West Chester, OH
- Full-time
- Computer science
- 6 years
- Computer Science
Product Manager
Sentrilock LLC —West Chester, OH
- Mid-level
- Bachelor's degree
- Product management
Software Engineer II - Cloud Engineer
Sentrilock LLC —West Chester, OH
- Full-time
- Computer science
- 6 years
- Computer Science
Association Support Representative
Sentrilock LLC —Las Vegas, NV
- Microsoft Outlook
- Mid-level
- Experience equivalent to degree accepted
3d

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Desktop Support Specialist

Sentrilock LLC -
West Chester, OH

Apply Now

Job Details

Full-time

Qualifications

Desktop computer repair
Microsoft Outlook
Laptop (troubleshooting support)
Hardware maintenance
Operating system updates
Research
Patch management
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Computer management
Networking equipment (troubleshooting support)
Video conferences (communication methods)
Desktop administration

Full Job Description

Description:

Analyze, prioritize, and timely resolve help desk tickets across multiple technologies.

Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels.
Collaborate with Technology team members to ensure efficient operation of the organization's desktop computing environment.
Operating systems troubleshooting, installation, patching and upgrades including Apple OSX and Microsoft Windows
New employee set up and termination management.
Create and Manage Active Directory, Azure Active Directory user profiles an passwords.
Manage two-factor security authentication access for third-party tools slack, zoom, office.
Microsoft 365 product suite installation, configuration, and troubleshooting and support.
Azure (Entra) management of user groups, distribution lists, licenses access.
Install, support, troubleshoot internal applications.
Research and knowledge of security issues related to operating systems and patching.
Mange and support threat detection applications such as Microsoft Defender and Malware Bytes.
Effectively configure and manage computer device baseline and security profiles using Microsoft Intune and Pulseway.
Basic VOIP phone troubleshooting
Assess criticality of urgent after hours (including weekends) hardware and assesses issues and respond within 4-6 hours

Serve as technical liaison for general hardware and software support

Inventory management and tracking of all end-user company devices which includes physical control of assigned computer assets
Ensure all effort and tasks are captured in an official Jira Service Desk request
Computer and printer hardware support and repair and vendor warranty management
Effective and prompt use of the latest communication tools and methods to assist all staff local and remote (Ex IM, Phone, Mobile, Video chat, etc)
Identify, research, procure, and purchase new and existing employee hardware through to completion of delivery and setup

Requirements:

2+ Years Deskside end-user technical support experience Required
1+ Years Microsoft Desktop OS, Office, Outlook, Updates Support Required
1+ Years General Software Support (Antivirus, User Apps, Updates) Required
1+ Years Apple/Mac basic troubleshooting experience Required
1+ Years Basic network troubleshooting experience Required

Apply Now

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Desktop Support Specialist

Customer Experience Specialist

Software Engineer II - Flutter

Product Manager

Software Engineer II - Cloud Engineer

Association Support Representative

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