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Senior Technical Sales Engineer - Stage Machinery and Live Entertainment
Serapid, Inc. —Sterling Heights, MI
- Full-time
- 5 years
- ERP systems
- 3 years
- Health insurance
- Dental insurance
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Senior Technical Sales Engineer - Stage Machinery and Live Entertainment
Serapid, Inc. —Sterling Heights, MI
7+ years of experience in technical sales, application engineering, automation, manufacturing, industrial equipment, or related fields.
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Senior Technical Sales Engineer - Stage Machinery and Live Entertainment

Serapid, Inc.
Sterling Heights, MI

Quick Apply

Job Details

Full-time
5 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Mechanical blueprint interpretation
Business development management
Managing customer accounts
Customer relationship building
ERP systems
Account development
Mechanical drawings
Business development experience
Engineering Technology
Sales management systems proficiency
Business development within technology
Corporate sales environment
Productivity software
Electrical Engineering
Customer information system software
Cross-functional collaboration
Account management experience
Sales automation technologies
Technical Proficiency
Cross-functional communication

Full Job Description

Job Overview

The Sr. Technical Sales Engineer – Stage Machinery and Live Entertainmentposition is a full-time position reporting directly to the Head of U.S. Sales. This role is responsible for expanding Serapid’s footprint in the live entertainment and theatre market by building strong industry relationships, identifying new project opportunities, and guiding clients toward engineered solutions based on Serapid’s rigid‑chain technology. The ideal candidate combines technical understanding with a passion for the entertainment industry and a proven ability to drive sales growth.

Key Interfaces

Director of Sales (direct manager)
Technical Sales Engineers
Engineering
Project Management
Operations
Supply Chain
Customers and Suppliers

Main Responsibilities (in Stage Machinery and Live Entertainment Market)

Develop and maintain relationships with customers, including strategic customer accounts and key decision makers.
Serve as the primary customer-facing technical sales resource for assigned customer accounts and opportunities.
Support long-term customer retention and account growth.
Identify opportunities for account expansion, cross-selling, and repeat business.
Identify and pursue new business opportunities.
Support customer acquisition activities and strategic pursuits.
Participate in industry events, trade shows, and customer visits.
Provide customer and market feedback to support business development initiatives.
Evaluate customer requirements and application needs.
Facilitate technical discussions between customers and internal resources.
Assist customers in understanding the capabilities and limitations of proposed solutions.
Coordinate development of project scope descriptions, assumptions, and exclusions.
Support pricing strategy and contract negotiations.
Maintain opportunity forecasts and sales activity records within CRM (HubSpot.)

Education and Experience

Required

Bachelor's Degree in Mechanical Engineering, Engineering Technology, Mechatronics Engineering, Electrical Engineering, Business, or related technical discipline, or equivalent experience.
7+ years of experience in technical sales, application engineering, automation, manufacturing, industrial equipment, or related fields.
3+ years of experience within the Stage Machinery and Live Entertainment market.
Experience managing customer relationships, including strategic customer accounts and complex sales opportunities.
Strong understanding of mechanical systems, industrial equipment, and engineered solutions.
Ability to interpret engineering drawings and specifications.
Supporting business development initiatives and strategic customer pursuits.

Required Skills and Abilities

Strong mechanical aptitude and technical problem-solving skills.
Experience in interpreting engineering drawings and specifications.
Strong verbal, written, presentation, and interpersonal communication skills.
Ability to organize, prioritize, and manage multiple opportunities simultaneously.
Ability to work effectively in a cross-functional team environment.
Experience with CRM and ERP systems.
Proficiency with Microsoft Office applications.

Preferred Skills and Qualifications

Experience with industrial automation equipment, machine design, motion control, lifting systems, power transmission equipment, and manufacturing environments.
Familiarity with CAD software.
Proficiency with HubSpot CRM, forecasting, and opportunity management.
Knowledge of mechanical power transmission, motion control, lifting systems, or engineered equipment.

Travel:

Travel to customer sites, trade shows, industry events, and SERAPID facilities may be required.

Supervisory Responsibilities:

None. May provide mentorship, guidance, and training to other TSE’s.

We seek team members who are detail-oriented, proactive, and committed to ensuring continuous support for business growth.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Referral program
Vision insurance

Work Location: In person

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