Summary: This job will be based in Los Angeles, CA. For all operating units in the HR geographic zone which includes the state of California, conduct on-site investigations, on-site separation/termination meetings, complete HR audits ensuring compliance, conduct training, and interface with employees, managers, and executives, and respond to inquiries regarding policies, procedures, and programs, by performing the following duties.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Maintains knowledge of all company policies and procedures and state and federal equal employment opportunity laws and regulations.
- Conducts prompt and thorough investigations in response to concerns including discrimination, harassment, retaliation, bullying, wage and hour issues, workplace violence or safety issues, privacy concerns, conflicts of interest, misconduct, and other violations of rules, regulations, policies, and procedures.
- Drafts investigative reports with objective, impartial findings and supporting documentation in a timely fashion, addressing all relevant issues.
- Provides recommendations based on investigation findings for appropriate remediation or other corrective action.
- Partners with Corporate Human Resources to review complex laws, regulations, and other employment legislation to ensure Company compliance.
- Conducts on-site separation/termination meetings.
- Completes audits for employment law posters, Workplace Violence Prevention Programs, and other HR related programs.
- Interfaces with employees, managers, executives, and government agencies.
- Produces responses to charges and claims filed with state labor departments.
- Facilitates the resolution of work-related conflicts between employees, managers and executives through advice and recommendation.
- Completes management training on various HR related topics such as: interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment.
- Advises management in appropriate resolution of employee and union relations issues.
- Responds to inquiries regarding policies, procedures, and programs.
Competency:
To perform the job successfully, an individual should demonstrate an understanding of human resources principles and practices, with special emphasis on employment law compliance.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
- Bachelor's degree and 3+ years of relevant HR or employment law experience, such as conducting and managing investigations or litigating employment law, or an equivalent combination of education and experience, required.
- Experience in the complete investigative cycle including intake, investigation, and documentation, analyzing and summarizing findings, and providing high-quality investigative reports with clear and concise findings, substantiated with appropriate evidence, notes, and related documentation.
Language Ability:
Excellent communication skills are required. Fluency in English and Spanish language required.
Knowledge, Skills and Abilities
- Strong knowledge of employment laws, regulations, and pending regulations.
- Able to read, take notes, and produce reports.
- Excellent written and verbal communication skills.
- Willingness and ability to travel frequently to company locations in the HR geographic zone.
- Able to conduct investigations on any shift.
- Able to communicate and exchange accurate information with witnesses, employees and management at all levels on a daily basis.
- Must be an articulate and persuasive communicator with the ability to influence partners and business leaders.
- Strong work ethic and a reputation for being discreet, respectful, and empathetic when facing difficult and uncomfortable situations surrounding an investigation.
- Able to assess the credibility of witnesses.
- Critical thinking skills needed to analyze often complex scenarios and data without prejudice and make sound judgments and decisions.
- Able to manage confidential data and remain compliant with laws and regulations.
- Nimble and adaptable to changing priorities with the ability to prioritize assignments effectively.
- Solid understanding and knowledge of Microsoft Office products including but not limited to Excel, Word, PowerPoint, and Outlook.
Certificates and Licenses:
SHRM or HRCI certification required.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The following elements of the work environment are subject to change and vary depending on location: noise level may vary and may occasionally be loud, temperatures may be either hot or cold, humid or dry, close proximity to others may sometimes be required, and exposure to fumes or airborne particles, toxic or caustic chemicals may occur on occasion.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
We are proud to offer the following benefits:
- Insurance: Medical with available FSA/HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident.
- Paid time off: Sick, Vacation, Holidays, Floating Holidays, Bereavement Leave, Jury Duty Leave, Volunteer Hours.
- Bonuses: Employee Recognition Awards, Employee Referral Bonus Program, Profit Sharing Bonus, Bonus Program (salaried positions only).
- Other: 401K Retirement Savings Plan, Tuition Assistance Program.
- This job description is not a contract for any specific period of time and may be adjusted at any time at the employer's discretion based on changing or newly determined needs for the position.
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