Top 254448 Software information systems Jobs

Help Desk Coordinator [2 pm to 10 pm] - Trenton, NJ/REMOTE
Software Technology Inc —Trenton, NJ
- Monday to Friday
- Remote
- Microsoft Word
- Windows
- Communication skills
Quick Apply
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- Computer science
- Computer Science
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Oxychem —Houston, TX
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Great Plains of Cheyenne County inc —Saint Francis, KS
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8d
Model-Based Systems Engineer
Modern Technology Solutions, Inc —Lexington Park, MD
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- Senior level
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ERP Enablement Lead (with WMS experience)
Moesle Meats —Chicago, IL
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11d
Computer Services Specialist
Illinois Education Association —Springfield, IL
- $81,277 - $114,941 a year
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13d
IT SYSTEM & NETWORK ADMINISTRATOR
COLUSA CASINO RESORT —Colusa, CA
- $36 an hour
- Extended hours
- Research
- Mid-level
- Ability to lift 50 pounds
IT Operations Manager
Yocha Dehe Wintun Nation —Brooks, CA
- From $130,000 a year
- Extended hours
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- Computer Science
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System Engineer I (Kearney/Holdrege Area, NE Candidates only)Net
Turner Technology —Holdrege, NE
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- 8 hour shift
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Legal Technology & AI Innovation Specialist
Legal Help in Colorado —Greenwood Village, CO
- $100,000 - $120,000 a year
- Full-time
- Hybrid work
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Quick Apply
9d
System Engineer, Contract Compliance and Document Management
NYNJ Link Developer LLC —Elizabeth, NJ
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Robotic Software Engineer
Hendrick Technical Solutions —Charlotte, NC
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7d
Principal Software & Platform Architect
DEXA - Drone Express —Dayton, OH
- $145,000 - $150,000 a year
- Full-time
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Sr SC Digital Systems Ops
The Hershey Company —Annville, PA
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- 3 years
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Embedded Software Engineer
Space Information Laboratories —Santa Maria, CA
- $90,000 - $140,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
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Lead Identity Access Management (IAM) Engineer/Architect
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- 7 years
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Oracle Cloud Developer – Integrations Engineer
ODL, Inc. —Zeeland, MI
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Sr. Systems Development Engineer , Secure Connection Services (SCS), Tactical Edge Mission Engineering Group (TEMEG)
Amazon Development Center U.S., Inc. —Herndon, VA
- $151,200 - $204,600 a year
- Full-time
- Analysis skills
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1d
Model-Based Systems Engineer/MBSE
Modern Technology Solutions, Inc. —Washington, DC
- Up to 50% travel
- Engineering
- Travel
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Help Desk Coordinator [2 pm to 10 pm] - Trenton, NJ/REMOTE

Software Technology Inc -
Trenton, NJ

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Job Details

Qualifications

Microsoft Word
Customer follow-ups
Non-technical user support
Customer communication
Incident report management
Spreadsheets
Visio
Windows
Resolving technical support tickets
Root cause analysis
Customer service problem-solving
Communication skills
Entry level
Active Directory management

Full Job Description

Help Desk Coordinator [2 pm to 10 pm]

Trenton, NJ/REMOTE

5+ Months

Note: 35 hour workweek.

Hours are Monday through Friday- 2 pm to 10 pm

This position is fully remote with the exception of the first several weeks for training.

Training is Monday - Friday 8:30 am - 4:30 pm.

Description:
Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer knowledge is preferred.

All training will be conducted on premises at 25 Market St. Trenton, NJ.
2-year college degree or equivalent technical study - preferred
Training on the AOC procedures and system will be provided.

SUMMARY:
The ideal Helpdesk Coordinator will have knowledge and experience supporting and troubleshooting various Microsoft applications. The analyst is an excellent communicator, able to speak to end users positively and explain technical detail in a manner they can understand. They can demonstrate the ability to work well in a fast-paced, iterative, deadline-driven environment and have the ability to organize, prioritize, and meet established deadlines. The analyst will adhere to established Help Desk IT policies, procedures and standards and ensure conformance with information systems goals and procedures.

Qualifications and Skills Desired:

Microsoft Windows 10
Knowledge of Microsoft Windows Server, Active Directory, and Office 365 – training on AOC mainframe systems will be provided.
Experience using Microsoft Excel, Word and Visio
Must have good clear communication skills

Responsibilities:

Maintain a thorough working knowledge of the day-to-day operating environment, available tools, and applications.
Maintain a working knowledge of Help Desk and IT Operations procedures.
Log all incoming problems and requests and actions taken to resolve them.
Provide first response help desk support to all customers and users.
Provide assistance in the areas of site support, and project specific assignments. Attempt to troubleshoot and resolve problems and satisfy requests.
Provide support for AOC business applications.
Provide follow-up status to end-users in accordance with specified support policies and procedures.
Ensure closed problems are adequately documented.

Quick Apply

Refine Your Search

software information systems jobs

Help Desk Coordinator [2 pm to 10 pm] - Trenton, NJ/REMOTE

Senior Systems Security Engineer

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Model-Based Systems Engineer

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System Engineer, Contract Compliance and Document Management

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Lead Identity Access Management (IAM) Engineer/Architect

Oracle Cloud Developer – Integrations Engineer

Sr. Systems Development Engineer , Secure Connection Services (SCS), Tactical Edge Mission Engineering Group (TEMEG)

Model-Based Systems Engineer/MBSE

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