Top 30604 Solution recovery services Jobs

Patient Service Representative - Patient Experience
Midi Health —Remote
- $60,000 a year
- Remote
- Spanish
- Google Workspace
- Writing skills
- Dental insurance
- Paid time off
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14d
AR Recovery Specialist-Remote
Adelfi Medical Billing Solutions —Remote
- 8 hour shift
- Remote
- Writing skills
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Branch Coordinator - Remote
Apria Healthcare LLC —Los Angeles, CA
- $20 - $25 an hour
- Full-time
- Remote
- Computer literacy
- Writing skills
- English
- Paid parental leave
- Disability insurance
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Certified Doula (Contract)
Engaging Solutions, LLC —Richmond, IN
- $50,000 - $52,000 a year
- Weekends as needed
- Mid-level
- Driver's License
- Travel
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Licensed Clinical Supervisor (FT, Monday-Friday)
Connections Health Solutions —Kirkland, WA
- $41.80 - $55.00 an hour
- Full-time
- LMFT
- Mid-level
- Master's degree
- Paid parental leave
- Health savings account
Quick Apply
LPN / RN Resource Nurse
IMMANUEL LIVING —Kalispell, MT
- $29 - $40 an hour
- Full-time
- Serving
- 18 years or older
- CPR Certification
- Health insurance
- Dental insurance
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PSYCHOLOGIST
The GEO Group —Philipsburg, PA
- From $175,000 a year
- Full-time
- Management
- Mid-level
- Doctor of Philosophy
- Paid training
- Health savings account
Physical Therapist
360 Physical Therapy —Surprise, AZ
- $88,000 - $134,000 a year
- Extended hours
- Background check
- Physical & Rehabilitation Medicine
- Mid-level
- Continuing education credits
- Health savings account
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Physical Therapist - Home Health
Visiting Nurse Health System Inc —Douglasville, GA
- $79,000 - $100,000 a year
- Online Application
- CPR Certification
- Doctoral degree
- BLS Certification
- 403(b) matching
- Health savings account
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Physical Therapist - Home Health
Visiting Nurse Health System Inc —Atlanta, GA
- $80,000 - $120,000 a year
- Online Application
- CPR Certification
- Doctoral degree
- BLS Certification
- 403(b) matching
- Health savings account
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Physical Therapist
360 Physical Therapy —Queen Creek, AZ
- $88,500 - $135,000 a year
- Extended hours
- Physical & Rehabilitation Medicine
- Mid-level
- Clinic
- Continuing education credits
- Health savings account
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Occupational Therapist $10k sign on
Cedar Health and Rehabilitation —Cedar City, UT
- $45 - $60 an hour
- Full-time
- Skilled nursing facility
- Rehabilitation center
- Geriatrics
- Continuing education credits
- Relocation assistance
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Physical Therapist (PT)
Powerback Rehabilitation —Asheville, NC
- $41.50 - $45.60 an hour
- Part-time
- 5 years
- Physical & Rehabilitation Medicine
- Master's degree
- Relocation assistance
- Health insurance
Veterinary Technician Surgery
Bridger Veterinary Specialists, Bozeman Montana —Bozeman, MT
- $25 - $31 an hour
- Multiple hires
- Background check
- Customer service
- Mid-level
- Continuing education credits
- Paid holidays
Quick Apply
Certified Doula (Contract)
Engaging Solutions, LLC —Anderson, IN
- $50,000 - $52,000 a year
- Weekends as needed
- Mid-level
- Driver's License
- Travel
Quick Apply
Physical Therapist
Action Potential Physical Therapy —Colorado Springs, CO
- $81,500 - $134,000 a year
- Full-time
- Background check
- Surgery
- Physical & Rehabilitation Medicine
- Continuing education credits
- Health savings account
Quick Apply
Physical Therapist (PT)
Powerback Rehabilitation —Mechanicsburg, PA
- $41.50 - $48.00 an hour
- Part-time
- 5 years
- Physical & Rehabilitation Medicine
- Master's degree
- Relocation assistance
- Health insurance
Registered Nurse (RN) – Adult Medical Care – Days or Nights
University of Missouri Health Care —Columbia, MO
- $34.46 - $51.02 an hour
- 12 hour shift
- Nursing
- RN License
- Inpatient
- Paid holidays
- Loan repayment program
Lead X-Ray Technologist - Full time, Days
South Jersey Radiology —Mount Laurel, NJ
- $38 - $43 an hour
- Full-time
- Anatomy knowledge
- Computer literacy
- HIPAA
- Profit sharing
- Disability insurance
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Occupational Therapist - OT
Florida Orthopaedic Institute —Brandon, FL
- $77,000 - $100,000 a year
- CPR Certification
- BLS Certification
- Pass drug screening
- Continuing education credits
- Paid holidays
Quick Apply

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Patient Service Representative - Patient Experience

Midi Health -
Remote

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Job Details

$60,000 a year
14 days ago

Benefits

Dental insurance
Paid time off

Qualifications

Google Workspace
Patient question and concern management
Writing skills
Patient complaint handling
Medical records
Zendesk
Customer support ticket management
Productivity software
Managing patient records
Escalation handling
Ticketing system technical support

Full Job Description

Patient Service Representative - Patient Experience:

As a Patient Service Representative, you will serve as a vital bridge between patients, clinicians, and internal teams. You will manage high-touch interactions across multiple channels, resolve escalated patient concerns, and ensure a seamless experience from scheduling to billing. This is not a traditional front-desk role, you will be working in a fast-paced, digital-first environment, requiring agility, empathy, and technical fluency.

PSRs demonstrate sound judgment, empathy, and professionalism when addressing patient feedback, complaints, or grievances. They serve as a resource for patients, collaborate across departments, and contribute to continuous improvement within the patient journey.

This position is ideal for someone who thrives in a dynamic, startup setting, has strong experience with tools like Zendesk, and is deeply passionate about improving the patient experience in modern healthcare.

This job is "HOT":

Make a real impact on women's health – Help patients navigate their healthcare journey with care and clarity.
Work from anywhere – Enjoy full remote flexibility while being part of a mission-driven, collaborative team.
Shape the future of a growing startup – Contribute to processes, tools, and workflows as Midi Health expands and innovates in women's care.

Business impact:

Serve as the first point of contact for patients, primarily via phone, with empathy, discretion, and follow-through, providing exceptional patient care
Manage a high volume of inbound and outbound calls related to patient support, service recovery, scheduling, and care coordination
Respond to patients who may be escalated, frustrated, or confused, and work to resolve their concerns with compassion and professionalism
Navigate patient concerns using appropriate service recovery protocols and escalate when necessary
Document patient interactions accurately and thoroughly in Zendesk and the Electronic Health Record (EHR) system
Act as a patient advocate and liaison across departments to facilitate timely and effective solutions
Proactively identify areas for patient experience improvement and share feedback with leadership
Uphold patient confidentiality across all communications, systems, and platforms
Embody core values of compassion, accountability, respect, integrity, and trust

What you will need to succeed:

5+ years of experience in a high-touch, patient-facing role
2+ years of experience using Zendesk (or comparable ticketing software)
2+ years of experience using Athena (or comparable EHR system)
2+ years of experience using Google Workspace (required)
Proven ability to communicate clearly and professionally, both verbally and in writing
Experience handling escalated patient concerns or grievances with discretion and empathy
Strong critical thinking, judgment, and decision-making skills
Must have a quiet, distraction-free home workspace and reliable high-speed internet
Bilingual (Spanish or other language) a plus

What we offer: ✨

Compensation: $60,000 annual salary, exempt, based on experience, location and other variables
Opportunity to join a fast-growing, mission-driven healthcare startup
Health, dental, and paid time off benefits
100% remote work environment

The interview process will include:

Recruiter Interview (30 min)

Hiring Manager Interview (30 min)

Final Interview (30 min)

At this time, Midi is unable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs.

Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at [email protected].

Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant's salary history.

Please find our CCPA Privacy Notice for California Candidates here.

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Refine Your Search

solution recovery services jobs

Patient Service Representative - Patient Experience

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Branch Coordinator - Remote

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Physical Therapist - Home Health

Physical Therapist - Home Health

Physical Therapist

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Lead X-Ray Technologist - Full time, Days

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