Top 4460 Solution staffing Jobs

Call Center Operator - All Shifts
AFCO LLC —Bethesda, MD
- $23 an hour
- Night shift
- Writing skills
- Administrative experience
- High school diploma or GED
Quick Apply
Customer Service Representative -100% Remote (All Equipment Provided)
Ansafone Contact Centers LLC —Texas
- From $13.50 an hour
- Remote
- Background check
- Computer literacy
- Windows
- Paid training
- Disability insurance
Senior Workforce Management Professional-Remote in US
Humana —Remote
- $71,100 - $97,800 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- 3 years
- Paid parental leave
- Paid holidays
8d
Workforce Management Specialist I
Didi Hirsch Mental Health Services —Los Angeles, CA
- $26.38 - $30.33 an hour
- Weekends as needed
- Remote
- Background check
- 18 years or older
- Mid-level
- Loan repayment program
- Paid time off
Quick Apply
Manager, Care Operations
Angi —Denver, CO
- $80,000 - $125,000 a year
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Quick Apply
Production Operator
Kentucky Staffing Solutions LLC —Vanceburg, KY
- From $14 an hour
- Background check
- Pass drug screening
- Entry level
Quick Apply
Woodshop Associate
Celerity Staffing Solutions —Fond du Lac, WI
- $18 - $24 an hour
- Full-time
- Entry level
Quick Apply
Cable Sales Agent
MCI Careers —Wichita, KS
- $11 - $14 an hour
- Part-time
- 18 years or older
- Pass drug screening
- Windows
- Paid training
- Paid holidays
Shift Lead
juice co. LG —Los Gatos, CA
- $24 - $25 an hour
- Overtime
- Clean driving record
- English
- Mid-level
- Paid training
- Employee discount
Quick Apply
Warehouse Supervisor
Steffes Solutions, LLC —Dickinson, ND
- Customer service
- Physical & Rehabilitation Medicine
- Mid-level
- Paid jury duty
- Paid parental leave
Quick Apply
BILINGUAL SPANISH CALL CENTER REPRESENTATIVE (Full-Time & Part-Time)
MCI Careers —Savannah, GA
- $15 an hour
- Part-time
- 18 years or older
- Spanish
- Microsoft Excel
- Paid training
- Paid holidays
Spanish-Speaking Banking Service Representative
MCI Careers —Savannah, GA
- $15 - $19 an hour
- Full-time
- 18 years or older
- Spanish
- Microsoft Excel
- Paid training
- Paid holidays
Call Center Sales Representative I (Entry-Level)
MCI Careers —Wichita, KS
- $11 - $14 an hour
- Part-time
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Paid holidays
Manufacturing Associate – Metals (Press Brake Experience Required) Pay $18.00/hr. – $23.00/hr.
Capital City Staffing Solutions —Columbus, OH
- $18 - $23 an hour
- Overtime
- Background check
- Inventory management
- Pass drug screening
- Opportunities for advancement
Quick Apply
Bilingual Call Center Representative (Fluent in Spanish & English)
MCI Careers —Savannah, GA
- $15 an hour
- Part-time
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Paid holidays
CNC Cutter Grinder
BLACKHAWK INDUSTRIAL OPERATING CO —Agawam, MA
- $20 - $30 an hour
- Weekends as needed
- Pass drug screening
- English
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Call Center Sales Representative I (Entry-Level)
MCI Careers —Las Cruces, NM
- $13.10 - $14.10 an hour
- Part-time
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Paid holidays
Bilingual Cable Sales Agent
MCI Careers —Savannah, GA
- $15 - $19 an hour
- Full-time
- Bilingual
- 18 years or older
- Microsoft Excel
- Paid training
- Paid holidays
Carpenter
Miller Brothers Staffing Solutions LLC —Lancaster, PA
- $20 - $30 an hour
- 10 hour shift
- Construction site
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Bilingual Bank Customer Services Representative
MCI Careers —Savannah, GA
- $15 - $19 an hour
- Full-time
- Bilingual
- 18 years or older
- Microsoft Excel
- Paid training
- Paid holidays

I want to receive the latest job alert for solution staffing

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

solution staffing jobs near

Production Operator jobs in Vanceburg, KY

Sales Representative jobs in Savannah, GA

Shift Leader jobs in Los Gatos, CA

Workforce Manager jobs in Los Angeles, CA

Sales Representative jobs in Wichita, KS

Sales Representative Entry Level jobs in Wichita, KS

Workforce Manager jobs in Remote

Customer Service Representative jobs in Texas

Call Center Representative jobs in Bethesda, MD

Carpenter jobs in Lancaster, PA

Operations Manager jobs in Denver, CO

Press Brake Operator jobs in Columbus, OH

Bilingual Customer Service Associate jobs in Corona, CA

Bilingual Customer Service Associate jobs in Reno, NV

Bilingual Customer Service Associate jobs in Wilkes Barre, PA

Bilingual Customer Service Associate jobs in Clarendon Hills, IL

Remote Customer Service jobs in Stockbridge, GA

Customer Service jobs in Staten Island, NY

Bilingual Call Center Representative jobs in Township Of Hamilton, NJ

Bilingual Call Center Representative jobs in Smithtown, NY

Call Center Operator - All Shifts

AFCO LLC
Bethesda, MD

Quick Apply

Job Details

$23 an hour

Qualifications

Customer records maintenance
Customer relationship building
Defect resolution root cause analysis
Conflict de-escalation
Administrative experience
High school diploma or GED
Root cause analysis
Technical Proficiency
Office experience

Full Job Description

Description:

AFCO provides a wide range of quality professional and administrative services. Founded in 2006, we are a leading source of staffing services and business solutions to the Federal Government. Our service solutions improve a federal agency's performance and help meet mission goals.

We are looking for motivated professional Call Center Representatives to support a Federal Agency. Quality Personnel will be utilizing government records systems to assist the department and base in its mission. If you meet these specific requirements outlined below, we invite you to apply!

The Operator Services section within the NIH Call Center Services performs a vital role for the NIH as its voice communication center. The call center is open 24 x 7, 365 days a year and is staffed with a dedicated group of individuals providing voice and data communications, TTY related services, bi-lingual services and acts as a clearinghouse for all institutes of the NIH research community, NIH personnel, its patients, national and international health organizations and healthcare practitioners. Call Center Services employees are classified as “essential personnel” by the Department of Health and Human Services.

Follows NIH and Team AFCO policies and procedures
Internal or external customer service and relationship management, serving as the first line of support, hospital staff support, and help desk
Serves customers by taking telephone, fax, and email; and providing information
Ensures the appropriate level of customer service is delivered
Ensure that correct information is shared with all callers and outstanding customer service is delivered by phone and in writing
Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members, and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems, and provide information
Support Signal Paging
Support Emergency Paging
Support NIH General Information Inquiry Calls
Support Overhead Paging
Support Language Interpreter Services (CYRACOM)
Support On-Call Schedule Management
Provide Daily Status reports

Requirements:

EDUCATION

High School diploma

EXPERIENCE

Six months experience in and office setting

SKILLS

Well suited candidates will possess the following skills:
Clear and concise communication.
Active listening.
Ability to problem solve
Ability to analyze customer issues, identify the root cause, and find effective solutions.
Show empathy and understanding towards frustrated or upset customers is crucial for building rapport and resolving conflicts.
Technical Proficiency using computers, CRM software, and other call center-specific technologies.
Ability to adjust to different situations, customer needs, and call center procedures is essential.
Strong organization skills to manage their time, prioritize tasks, and keep track of customer information.
Patience when dealing with difficult or demanding customers.
Ability to handle multiple tasks simultaneously, such as listening to a customer, typing notes, and navigating computer systems.
A positive and professional attitude to provide excellent customer service.
Quick and active learner and retain important information to ensure the proper information is conveyed to the client.
Ability to de-escalate tense situations and find resolutions that satisfy both the customer and the agency.

SHIFTS

MON - FRI

Shift 1 7am-3pm

Shift 2 7am-1pm

Shift 3 7am-3:45pm

Shift 4 8am-4:45pm

Shift 5 9am-5:45pm

Shift 6 3pm-11pm (midday)

Shift 7 11pm-7am (night)

SAT

Shift 1 7am-3:45pm

Shift 2 3pm - 11pm (midday)

Shift 3 11pm-7a (night)

SUN

Shift 1 7am-3pm

Shift 2 3pm-11pm (midday)

Shift 3 11pm-7am (night)

Quick Apply

Refine Your Search

solution staffing jobs

Call Center Operator - All Shifts

Customer Service Representative -100% Remote (All Equipment Provided)

Senior Workforce Management Professional-Remote in US

Workforce Management Specialist I

Manager, Care Operations

Production Operator

Woodshop Associate

Cable Sales Agent

Shift Lead

Warehouse Supervisor

BILINGUAL SPANISH CALL CENTER REPRESENTATIVE (Full-Time & Part-Time)

Spanish-Speaking Banking Service Representative

Call Center Sales Representative I (Entry-Level)

Manufacturing Associate – Metals (Press Brake Experience Required) Pay $18.00/hr. – $23.00/hr.

Bilingual Call Center Representative (Fluent in Spanish & English)

CNC Cutter Grinder

Call Center Sales Representative I (Entry-Level)

Bilingual Cable Sales Agent

Carpenter

Bilingual Bank Customer Services Representative

I want to receive the latest job alert for solution staffing

Related Searches

Explore jobs in more locations

AFCO provides a wide range of quality professional and administrative services. Founded in 2006, we are a leading source of staffing services and business solutions to the Federal Government. Our service solutions improve a federal agency's performance and help meet mission goals.

Job Seeker Tools

Employer Tools

Browse

Stay Connected