Top 2948 Solution staffing Jobs

Field Operations Manager
Symetrica, Inc. —Westford, MA
- From $130,000 a year
- Full-time
- Computer Science
- Up to 50% travel
- Analysis skills
- Health savings account
- Health insurance
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CNC Milling Set Up Technician
READER PRECISION SOLUTIONS —Elkhorn, WI
- $27 - $32 an hour
- Overtime
- ERP systems
- Mid-level
- 3 years
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7d
Manufacturing Associate – Metals (Press Brake Experience Required) Pay $18.00/hr. – $23.00/hr.
Capital City Staffing Solutions —Columbus, OH
- $18 - $23 an hour
- Overtime
- Background check
- Inventory management
- Pass drug screening
- Opportunities for advancement
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Account Manager / Point of Contact
Next Gen HR Solutions —Orem, UT
- $17.00 - $18.50 an hour
- Full-time
- Spanish
- Computer literacy
- English
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Carpenter
Miller Brothers Staffing Solutions LLC —Lancaster, PA
- $20 - $30 an hour
- 10 hour shift
- Construction site
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
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Operator Roll-Forming Machinery
Steadfast Staffing Solutions LLC —Milford, CT
- $21 - $22 an hour
- Extended hours
- Mid-level
- Ability to lift 50 pounds
- In-person
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Cable Sales Agent
MCI Careers —Wichita, KS
- $11 - $14 an hour
- Part-time
- 18 years or older
- Pass drug screening
- Windows
- Paid training
- Paid holidays
Production Operator
Kentucky Staffing Solutions LLC —Vanceburg, KY
- From $14 an hour
- Background check
- Pass drug screening
- Entry level
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Director, Payee Services
Zelis —Saint Petersburg, FL
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
Woodshop Associate
Celerity Staffing Solutions —Fond du Lac, WI
- $18 - $24 an hour
- Full-time
- Entry level
Quick Apply
Special Finishes Lead
Artistic Finishes, Inc. —Saint Paul, MN
- $25 - $27 an hour
- Overtime
- Background check
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Production Supervisor - Night
Crescent Manufacturing Company —Fremont, OH
- From $50,000 a year
- Overtime
- Background check
- Supervising experience
- Team management
- Health savings account
- AD&D insurance
Quick Apply
Boat Assembly Technician - 1st Shift
Premier Marine in partnership with Doherty Staffing Solutions —Big Lake, MN
- $19 - $23 an hour
- Full-time
- Ability to walk for extended periods
- Power tools
- In-person
CNC Cutter Grinder
BLACKHAWK INDUSTRIAL OPERATING CO —Agawam, MA
- $20 - $30 an hour
- Weekends as needed
- Pass drug screening
- English
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Bilingual Call Center Representative (Fluent in Spanish & English)
MCI Careers —Savannah, GA
- $15 an hour
- Part-time
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Paid holidays
BILINGUAL SPANISH CALL CENTER REPRESENTATIVE (Full-Time & Part-Time)
MCI Careers —Savannah, GA
- $15 an hour
- Part-time
- 18 years or older
- Spanish
- Microsoft Excel
- Paid training
- Paid holidays
Mill/Lathe Prototype Shop CNC Machinist
Thomas Instrument —Brookshire, TX
- Online Application
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Health savings account
- Health insurance
Quick Apply
MIG & TIG Welder - 1st Shift
Premier Marine in partnership with Doherty Staffing Solutions —Big Lake, MN
- $24 - $30 an hour
- Full-time
- Background check
- Ability to walk for extended periods
- In-person
Floor Supervisor
EVS Metal - TX —Pflugerville, TX
- $60,000 - $70,000 a year
- Full-time
- Spanish
- Ability to walk for extended periods
- English
- Health insurance
- Dental insurance
Quick Apply
2d
Shift Lead
juice co. LG —Los Gatos, CA
- $24 - $25 an hour
- Overtime
- Clean driving record
- English
- Mid-level
- Paid training
- Employee discount
Quick Apply

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Field Operations Manager

Symetrica, Inc.
Westford, MA

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Job Details

Full-time
From $130,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance
Referral program
Retirement plan

Qualifications

Customer communication
Operational analysis
Teamwork
Team development
Bachelor's degree
Customer support
Process management

Full Job Description

Company Summary

Symetrica is a global leader in radiation detection and identification, providing advanced technology solutions for real world challenges. The range of detectors, from handheld devices to mobile solutions and portal monitors, serve customs and border protection, law enforcement and military, emergency services and first responders. Users benefit from the most operationally effective multi-layered radiation detection and identification systems. For the last 24 years, Symetrica has produced a wide breadth of best-in-class radiation detection solutions. More recently the company has experienced rapid growth as the company has introduced new products and solutions and additionally has scaled the leadership of the commercial teams. The company has dedicated specialist staff and manufacturing plants in Westford (MA) and Southampton (UK) for the design, manufacture, and support of its product range.

Job Summary

We are seeking an experienced and hands-on Field Operations Manager to own, rebuild and lead our Customer Support function. This role combines technical troubleshooting expertise with operational leadership and process improvement responsibilities. While the successful candidate will actively support customers through field service, remote diagnostics, and depot repair activities, the primary objective of the role is to transform and scale the customer support organization into a proactive, efficient, and customer-focused operation.

The Field Operations Manager will evaluate existing support tools and workflows, implement new processes and systems where needed, and establish best practices that improve response times, service quality, and customer satisfaction. The incumbent will also build and expand a global Customer Support team aligned with a growing customer base and business requirements.

Key Responsibilities

Customer Support Leadership and Transformation

Lead the rebuilding and continuous improvement of the Customer Support function.
Assess current support operations, tools, workflows, and service capabilities; identify gaps and opportunities for improvement.
Design and implement scalable support processes, service standards, KPIs, and reporting mechanisms.
Introduce and optimize tools for ticket management, knowledge sharing, diagnostics, service tracking, and customer communication.
Develop a customer-centric support culture focused on responsiveness, accountability, and continuous improvement.
Collaborate cross-functionally with Engineering, Quality, Operations, and Sales to resolve customer issues and improve product reliability.

Technical Support and Service Delivery

Provide technical troubleshooting and repair support for customer products and systems.
Conduct field service activities including installation support, diagnostics, repairs, commissioning, and customer training as required.
Manage depot-based repair, testing, refurbishment, and failure analysis activities in conjunction with Operations.
Support escalated technical issues and coordinate root cause investigations.
Maintain accurate service records, repair documentation, and technical reports.
Assist in developing technical documentation, troubleshooting guides, and knowledge base content.
Uphold safety and compliance standards, ensuring all work is performed according to safety regulations and company policies.

Team Development and Global Expansion

Build, mentor, and lead a high-performing global customer support team.
Define staffing requirements and support recruitment efforts as the organization scales.
Establish training programs, onboarding processes, and technical competency standards.
Coordinate support coverage, across global regions, to meet customer expectations.
Foster collaboration and communication across geographically distributed teams.

Customer Relationship Management

Serve as a key escalation point for critical customer issues.
Maintain strong customer relationships through professional communication and effective issue resolution.
Monitor customer satisfaction metrics and implement corrective actions where necessary.
Support strategic customer accounts and contribute to long-term customer retention efforts.

Qualifications and Experience

Bachelor’s degree or technical diploma in Engineering, Electronics, Mechanical Engineering, Computer Science, or a related technical field; equivalent experience may be considered.
Proven experience in technical customer support, field service, or product support leadership roles. Experience supporting complex electromechanical, industrial, medical, telecommunications, or high-technology products preferred.
Demonstrated success improving or rebuilding support operations, processes, or service organizations. Familiarity with quality systems, root cause analysis methodologies, and continuous improvement practices preferred.
Strong hands-on troubleshooting and repair experience with technical products or systems.
Experience implementing or optimizing CRM, ticketing, or service management platforms. Knowledge of ERP, CRM, or field service management systems preferred.
Experience with service KPIs, SLAs, and customer satisfaction measurement preferred.
Experience managing or mentoring technical support teams, including remote or global teams.
Strong analytical, organizational, and problem-solving skills.
Excellent communication and customer-facing abilities.

Physical Requirements

Ability to travel, domestically and internationally, >50% of the time with variable notice as required.
Prolonged periods working on-site at possible outdoor installations.
Must be able to lift up to 12kg at times.

Pay: From $130,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Application Question(s):

Do you have strong hands-on troubleshooting and repair experience with technical products or systems?
Do you have the proven ability to improve or rebuild support operations, processes, or service organizations.?
Are you able to demonstrate your experience in technical customer support, field service, or product support leadership roles such as supporting complex electromechanical, industrial, medical, telecommunications, or high-technology products?

Education:

Bachelor's (Required)

Location:

Westford, MA 01886 (Required)

Willingness to travel:

50% (Required)

Work Location: In person

Quick Apply

Refine Your Search

solution staffing jobs

Field Operations Manager

CNC Milling Set Up Technician

Manufacturing Associate – Metals (Press Brake Experience Required) Pay $18.00/hr. – $23.00/hr.

Account Manager / Point of Contact

Carpenter

Operator Roll-Forming Machinery

Cable Sales Agent

Production Operator

Director, Payee Services

Woodshop Associate

Special Finishes Lead

Production Supervisor - Night

Boat Assembly Technician - 1st Shift

CNC Cutter Grinder

Bilingual Call Center Representative (Fluent in Spanish & English)

BILINGUAL SPANISH CALL CENTER REPRESENTATIVE (Full-Time & Part-Time)

Mill/Lathe Prototype Shop CNC Machinist

MIG & TIG Welder - 1st Shift

Floor Supervisor

Shift Lead

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