Top 1 Sterling optical Jobs

Optical Manager / Assistant Manager - Luxury Boutique - Optician
Sterling Optical —McLean, VA
- $85,000 - $100,000 a year
- Weekends as needed
- Bilingual
- Background check
- Merchandising
- Health insurance
- Paid time off
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14h

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Optical Manager / Assistant Manager - Luxury Boutique - Optician

Sterling Optical
McLean, VA

Quick Apply

Job Details

Full-time
$85,000 - $100,000 a year
14 hours ago

Benefits

Health insurance
Paid time off
Employee discount
Flexible schedule
Bereavement leave

Qualifications

Retail optometry experience
Customer communication
Retail industry sales team management experience
Laboratory procedures
Contact lens dispensing
Medical documentation
Optical experience
Managing retail teams
Assistant manager experience
Client services experience within retail industry
Clinical team leadership
Retail management experience

Full Job Description

Overview

Join our established luxury optical practice where exceptional patient care, premium eyewear, and outstanding service are our top priorities. We are seeking an experienced Optical Manager or Assistant Manager who is passionate about luxury retail, sales excellence, and creating an exceptional customer experience.

If you are a motivated leader who thrives in a high-end environment and enjoys helping patients find the perfect eyewear, we'd love to meet you.

Responsibilities

Lead and support the daily operations of the office, ensuring smooth workflow and exceptional customer service in a high-end boutique setting
Deliver an exceptional luxury customer experience from start to finish
Drive sales while achieving individual and team performance goals
Train, mentor, and motivate team members
Manage scheduling, inventory, merchandising, and daily workflow
Evaluate office performance via KPIs
Ensure smooth office operations and maintain high standards of professionalism
Assist with frame styling, lens recommendations, and premium product sales
Perform opening and closing procedures
Lead team meetings
Maintain a clean, organized, and welcoming office environment
Work closely with doctors and staff to provide outstanding patient care
Lead, motivate, and train staff on optical product knowledge, eyewear fittings, and customer engagement strategies
Manage optical dispensing processes, including spectacle lens selection, eyewear fittings, and frame adjustments to meet client needs
Maintain compliance with health regulation policies, HIPAA privacy standards, and clinical confidentiality policies during patient interactions
Conduct laboratory quality control to ensure premium product delivery
Utilize POS systems and EMR/EHR platforms to accurately process sales, medical records, billing, and inventory management
Ensure adherence to state healthcare regulations and clinic protocols while providing personalized optical care for diverse patient populations
Come up with marketing ideas and opportunities to further grow the office while working with our marketing department

Qualifications

Proven retail management experience within an optical or healthcare environment with strong leadership skills
Hands-on experience with spectacle lens dispensing, eyewear fittings, frame adjustments, and optical laboratory procedures
Proven success in sales and customer service
Strong leadership, communication, and organizational skills
Experience with luxury eyewear brands
ABO certification is a plus, but not required
Bilingual candidates are encouraged to apply (second language is a plus)
Excellent customer service skills with the ability to communicate clearly and professionally
Ability to multi-task, and work in a sometimes fast-paced environment while maintaining excellent customer service
Must be willing to work in a mall setting and hours (negotiable, flexible)
Must be able to work weekends (both days preferred)

What We Offer

Competitive pay, depending on experience
Monthly performance bonus opportunities
Annual performance bonus opportunities
PTO, Health Benefits, Flexible schedule when needed
Opportunity to work in a beautiful, high-end luxury optical environment

If you are an experienced optical professional who is passionate about leading a team, delivering exceptional customer service, and providing luxury eyewear solutions while maintaining the highest clinical standards, we'd love to hear from you. This is an opportunity to combine retail excellence with healthcare expertise in a sophisticated boutique environment where your leadership and dedication will make a meaningful impact on every patient's experience. We invite you to join our team and help redefine luxury optical care.

Pay: $85,000.00 - $100,000.00 per year

Benefits:

Bereavement leave
Employee discount
Flexible schedule
Health insurance
Paid time off

Work Location: In person

Quick Apply

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