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Customer Service Representative (Self Storage)
Mini Mall US Storage Properties —Mound, MN
- Evenings as needed
- Computer literacy
- Mid-level
- High school diploma or GED
- 401(k) matching
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Storage Administrator
Raas Infotech —Remote
- $36 - $43 an hour
- Contract
- Remote
- Mid-level
- Scripting
- Communication skills
- 401(k)
Quick Apply
3d
Parts Specialist
SUNYES CORPORATION —Tamuning, GU
- Full-time
- Inventory control
- Customer service
- ERP systems
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Warehouse Material Handler
MFP Automation Engineering —Hudsonville, MI
- $17 - $22 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Logistics Grounds
Smart Sand Inc —Taylor, WI
- $24 an hour
- 12 hour shift
- High school diploma or GED
- Computer skills
- In-person
- Health savings account
- AD&D insurance
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Logistics Grounds
Smart Sand Inc —Tomah, WI
- $24 an hour
- Overtime
- High school diploma or GED
- Computer skills
- Entry level
- Health savings account
- AD&D insurance
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Production Manager - Fly Systems Technician
Alaska Center for the Performing Arts, Inc. —Anchorage, AK
- From $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
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Relief Manager (Self Storage)
SecureSpace Management —Waipahu, HI
- $19 - $21 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Inventory management
- Paid holidays
- Health insurance
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4d
Plant Inventory Control Associate
Niagara Bottling —Howard, PA
- Full-time
- Oracle
- Mid-level
- High school diploma or GED
- Health savings account
- AD&D insurance
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Grounds
Smart Sand Inc —Taylor, WI
- $24 an hour
- Overtime
- Basic math
- No high school diploma
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Warehouse
Admor HVAC Products —Kauai, HI
- $23 - $28 an hour
- Full-time
- Mid-level
- Warehouse
- Warehouse experience
- Health insurance
- Dental insurance
Quick Apply
Packaging
QPS Employment Group —Wheatland, WI
- $18 an hour
- Urgently hiring
- Ability to walk for extended periods
- Ability to climb stairs
- Continuous improvement
Quick Apply
9d
Plant Operator
Smart Sand Inc —Taylor, WI
- $25 - $30 an hour
- 12 hour shift
- Computer literacy
- Basic math
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
IT Senior Systems Engineer/Lead Senior Engineer
Workforce —Chesterfield, VA
- $100,000 - $110,000 a year
- Monday to Friday
- System design
- Windows
- Analysis skills
Quick Apply
Warehouse Supervisor
Steffes Solutions, LLC —Dickinson, ND
- Customer service
- Physical & Rehabilitation Medicine
- Mid-level
- Paid jury duty
- Paid parental leave
Quick Apply
Storage Facility Manager
Armor Storage —Omaha, NE
- $17 - $20 an hour
- Full-time
- Background check
- Sales
- Customer service
- Disability insurance
- Health insurance
Quick Apply
Warehouse/Maintenance person
Bailey Enterprises, Inc. —Riverton, WY
- From $17 an hour
- Full-time
- Heavy lifting
- Forklift
- Warehouse
- Health insurance
- Dental insurance
Quick Apply
Linux Storage Engineer
NexTech Professional Services —Monterey, CA
- $90,000 - $110,000 a year
- Full-time
- Hybrid work
- 7 years
- Azure
- Windows
- Health savings account
- Health insurance
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Inventory Control Analyst
Crest Foods Co., Inc. —Ashton, IL
- $60,000 - $85,000 a year
- Overtime
- Inventory control
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Assistant Store Supervisor
Valley Pure —Farmersville, CA
- $21 an hour
- Full-time
- Background check
- Microsoft Excel
- Ability to walk for extended periods
Quick Apply

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Customer Service Representative (Self Storage)

Mini Mall US Storage Properties -
Mound, MN

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Job Details

Benefits

401(k) matching

Qualifications

Debt collection phone call
Physical security
Computer operation
Branding consistency
High school diploma or GED
Property management bookkeeping
Productivity software
Collections account management

Full Job Description

Mini Mall Storage Properties has experienced rapid growth since beginning operations in 2020, and our momentum shows no signs of slowing as we continue acquiring storage facilities across North America. We are dedicated to making storage simple, accessible, and convenient for all of life’s transitions and treasures, while staying focused on leading the industry and challenging traditional norms.

Our mission is to deliver the Mini Mall Experience in everything that we do, with a strong focus on our Service, Brand, and Employee Experiences. Our team’s dedication is what enables us to deliver an exceptional service experience to our customers – both internal and external, uphold a high level of brand consistency, and foster a workplace culture of innovation, inclusion, and collaboration.

Guided by our values of integrity, grit, customer focus, community, and safety and security, our goal is to work together to create a company where everyone is motivated to contribute to our shared mission. We are looking for someone to help us continue to redefine the self-storage industry, build lasting relationships with the communities we serve, and set new standards for our business.

Join us in shaping the future of self-storage as we expand across North America, and create long-lasting, meaningful careers.

As a Customer Service Representative (Self Storage) at Mini Mall Storage, you will play a pivotal role in delivering outstanding service to our customers while overseeing the effective operation and maintenance of our storage facilities. Your responsibilities encompass lead management, sales, customer service, unit inventory, brand standards, security, delinquency management, auction processes, and daily business reconciliation.

WHAT WILL YOU DO?

Follow internal sales processes with potential customers to convert leads into sales/up sales through various channels, including phone, online, and walk-in.
Build and maintain strong relationships with current and prospective customers.
Address customer inquiries, concerns, and complaints promptly and professionally.
Facilitate the auction process for units with unpaid accounts and delinquency, adhering to legal and company guidelines.
Use market knowledge to understand the potential customer demographic for sales, and local competitors for pricing strategy development.
Facilitate the customer experience by completing their rental agreements, protection plans and applying appropriate discounts as applicable.
Maintain detailed records of sales activities, customer interactions, and transactions.
Ensure daily business reconciliation, accurately recording and managing rent payments, collections, and other financial transactions.
Identify, escalate, and participate in supporting property improvements and initiatives to optimize customer satisfaction and sales efficiency.
Conduct regular walkthroughs to manage unit inventory, ensure accurate tracking of unit availability, cleanliness, brand standard adherence, and facility feature functionality, including lighting and security cameras.
Other job duties as assigned.

WHAT WILL YOU NEED?

High school diploma or equivalent, with preference for previous sales, customer service, or property management experience.
Basic computer skills, including Microsoft Office proficiency.
Ability to work independently and collaboratively within a team, with flexibility for weekend or evening shifts.
Strong organizational and problem-solving capabilities, coupled with excellent interpersonal and communication skills.
Meticulous attention to detail in unit inventory management, brand standards, and security protocols.
Proficiency in effective delinquency management, including collection calls, auctions, and daily business reconciliation, while maintaining accuracy and reliability.
Successful completion of a criminal background check and verification of a Motor Vehicle Record.

WHAT DO WE OFFER?

We live and breathe our core values. We make a difference and have a positive impact on people. We act responsibly and hold ourselves, and each other, accountable. We are a community with a shared ambition to unify our teams and customers. We act deliberately, and always with integrity and compassion.
With the support from your teammates and senior leadership, you will be empowered to do things differently, grow personally and professionally, and bring your whole self to work. There's no limit to the impact you can make.
We provide a competitive compensation package comprised of a group benefits plan, 401K matching program, and a discretionary bonus program.
We are committed to a safety-first work environment.

What makes us different makes us stronger. We strive to ensure Mini Mall Storage Properties is a great place to work for everyone; where people feel safe, included, inspired, trusted, and supported so they can be — and bring — their best. We're committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures, and attributes are valued and utilized to help achieve better results. As an organization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics. We are committed to ensuring our workplace is fair, equitable, and free of discrimination and harassment. Should you require accommodation to participate fully in the recruitment process, please email [email protected].

#Li-Onsite

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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