Who we are:
GritCycle is more than your average cycling studio. We deliver an intense cardio workout in a supportive and inclusive community, focused on creating increased joy and determination. We strive to create an environment that increases individual perseverance with powerful motivation. This serves as a driving force in achieving long-term fitness goals and overcoming life’s obstacles.
GritCycle’s Core Values:
Teamwork
We work to promote a community that celebrates the success of others in pursuit of a unified goal. We are thankful for the goals we have achieved, and the ones not yet conquered.
Integrity
Integrity is defined as “being whole and undivided”. We demonstrate sound moral and ethical principles. Our words and actions are trustworthy, and our communication is honest and transparent.
“Integrity is the essence of everything successful. -R. Buckminister Fuller
Passion
Live Life centered around enthusiasm, passion, and love. It is in those moments we feel most intensely alive. Live with passion; as the French call it “joie de vivre”, which means joy or love of life.
Diversity
A culture where everyone is able to be their best authentic self, experiencing the joy of each day. We embrace an inclusive environment where everyone feels safe and welcome, resulting in a diversity of thought, ideas, and perspectives.
Job Summary:
GritCycle Team Members are passionate, positive, and hard-working individuals with a love for health and fitness. A Grit Team Member works part-time and must have at least 3 days of availability. Grit Team Members are passionate about GritCycle and strive to create a client-focused experience while implementing tasks to maintain studio cleanliness. Grit Team Member staff are responsible for being the first friendly face that clients experience when entering any GritCycle studio. They are to assist in getting new clients acclimated, set up, and comfortable. In addition, they are responsible for cleaning the studio according to a checklist provided and assisting the Manager on Duty in the daily operations to keep class flow running smoothly. The Grit Team Member staff must possess excellent customer service skills and be able to work in a fast-paced customer service centered environment. They report to their Studio Manager or Senior Studio Manager.
Key Responsibilities of the Job:
Shift Tasks
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Provide high-level customer service and hospitality to clients
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Operate within the assigned duties for their scheduled shift, including cleaning checklists
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Provide support to the GritCycle instructors to ensure a successful class check-in process
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Maintain the distinct GritCycle aesthetic, appearance, atmosphere, and culture
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Is careful about detail and thorough in completing work tasks
Working With Others
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Contribute to a respectful and inclusive team environment to ensure a supportive and engaging experience for all team members and clients
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Creates/supports an inclusive environment that values/celebrates differences
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Establish supportive and productive relationships with managers and team members
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Works productively with and supports others to achieve goals
Standards
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Perform work in accordance with company standards, policies, procedures, and laws or regulations
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Accepts responsibility/accountability for actions; is dependable
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Behaves in an honest, fair, and ethical manner
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Is enthusiastic about one’s own work; looks for ways to make work fun and engaging
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Contribute to creating a fun environment and helping team members see how the work supports the success of the studios and GritCycle overall
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Maintain an active CPR certification and uphold protocol for client and staff safety
Eligibility
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Must be legally authorized to work in the United States
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Must be able to attest to employment authorization
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Must be 18 years of age or older
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Must have employment eligibility and identity documents
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Must have the ability to travel to studios and headquarters with own transportation methods
Availability
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Willing to work a flexible schedule including evenings or late nights, weekends, and holidays
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Must have the ability to attend one staff meeting per quarter
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Must be able to work a minimum of 3 shifts per week, with the availability to work one Saturday or Sunday a week
Other Willingness Requirements
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Willing to work in an environment with bright lights and loud music
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Willing to stand and/or sit for long periods of time
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Willing to move boxes weighing up to 30 lbs (13.6 kg)
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Willing to work as part of a team and also complete some work independently
Job Assets (i.e., nice to have; not required)
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Education: High school diploma, GED, or equivalent
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Knowledge and experience with Mariana Tek
Beyond The Paycheck (Benefits & Perks)
At GritCycle, we care for and invest in the whole person – body, mind, spirit. Our benefits are designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay we offer:
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Complimentary GritCycle memberships
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Discounted class packages
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GritCycle gear for your employee uniform
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Discounts on retail (excluding certain items determined by GritCycle)
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Personal and professional development programs
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Healthcare
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401K
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Compensation for gas and cellular data
Note: availability of these benefits and perks may be subject to your employment type and may have certain eligibility requirements. GritCycle reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.
