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IT - WMS Super User

NewCold -
Hagerstown, MD

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Job Details

$71,000 - $75,000 a year

Qualifications

Software issue identification
Communication with suppliers
Managing technical support teams
On-site technical support
Standard Operating Procedures (SOPs) implementation
IT system monitoring
Software implementation
Hardware maintenance
Warehouse management system
Mid-level
Managing IT procurement budgets
Business development experience
Professional development support
Continuous improvement
Quality assurance standard operating procedures
Computer hardware
Team training
Hardware management
Supplier relationship management (SRM)
Warehousing technology implementation
Budget tracking
Hardware diagnostics
Standard operating procedures (SOPs)
Implementing cost-saving initiatives
Debugging
Managing tech infrastructure teams

Full Job Description

Salary:
$71,000 - $75,000

Job Purpose:
To effectively manage the IT and WMS functions on site and provide a level of service in line with customer requirements, at a level of cost agreed in the budget. To create and develop a professional culture on site, in line with our values and ensure that a positive attitude to Health & Safety is embedded within the team on site. To become an expert in all IT related systems and software programs, to provide full support with suppliers.
Responsibilities& Core Tasks
Verify that that agreed Customer SOPs are executed with precision and without deviation. Unless previously stated by the Site Manager.
Continually monitoring all IT hardware on site to make sure all is in good repair.

Training and indirectly managing the team to ensure all are in line with company IT policy and ensuring agreed standards followed
Working with the managers or supervisors on improvement initiatives to reduce cost and/or improve service
Exploring and implementing additional functionality related to both the Software and Hardware systems
Bug detection and fixing with all systems both Software and Hardware.
Implementing all system updates and planning updates with the corresponding teams or departments
Training operational staff during on-boarding and when updates or improvements are made
Engaging the WMS supplier (Davanti) to ensure the system is working correctly and improvements are completed
Engaging various Software and Hardware suppliers to maintain site requirements
Closely monitor and control all expenditure, focusing on IT related costs and reacting quickly to adverse variances
Complete agreed internal reporting and communication as required by Site Manager

Additional Tasks
Assisting the operation as required by the site, including:
Support Business Development initiatives as and when required
Share best practice and standards with colleagues in other Newcold sites, and join collaborative projects
Continually look to opportunities for improvement

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. It is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

#NCAJ

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