Technical Support Associate
Super Micro Computer —Jersey City, NJ
- $70,304 - $90,000 a year
- Computer Science
- Up to 50% travel
- Mid-level
Service Engineer
Super Micro Computer —Reno, NV
- $1 an hour
- Weekends as needed
- Computer science
- Computer Science
- Salesforce
Firmware Engineer
Super Micro Computer —San Jose, CA
- $97,000 - $110,000 a year
- Software troubleshooting
- Bachelor of Science
- Mid-level
Software Engineer
Super Micro Computer —San Jose, CA
- $84,000 - $134,000 a year
- Computer Science
- Bachelor of Science
- Research
Data Center Engineer
Super Micro Computer —Kansas City, MO
- $91,000 - $134,000 a year
- Weekends as needed
- Computer Science
- 5 years
- Military
Application Engineer
Super Micro Computer —San Jose, CA
- $88,000 - $95,000 a year
- Mid-level
- Office
- Windows
Production Engineer
Super Micro Computer —San Jose, CA
- $82,000 - $133,000 a year
- Computer Science
- Bachelor of Science
- Mid-level
Firmware Engineer
Super Micro Computer —San Jose, CA
- $120,000 - $135,000 a year
- Software troubleshooting
- Bachelor of Science
- Mid-level
Application Engineer
Super Micro Computer —San Jose, CA
- Mid-level
- Windows
- Scripting
7d
Data Center Service Engineer
Super Micro Computer —San Jose, CA
- $70,000 - $100,000 a year
- Weekends as needed
- Computer science
- Computer Science
- Military
Service Engineer
Super Micro Computer —Austin, TX
- $70,000 - $100,000 a year
- Weekends as needed
- Computer science
- Computer Science
- 5 years
Sr. Service Engineer
Super Micro Computer —Jersey City, NJ
- $125,000 - $150,000 a year
- Weekends as needed
- Computer Science
- Military
- English
Product Engineer
Super Micro Computer —San Jose, CA
- $89,000 - $94,000 a year
- Bachelor of Science
- Mid-level
- Windows
Service Engineer
Super Micro Computer —Atlanta, GA
- $70,000 - $100,000 a year
- Weekends as needed
- Computer science
- Computer Science
- Military
Service Engineer
Super Micro Computer —Atlanta, GA
- $70,304 - $100,000 a year
- Weekends as needed
- Computer Science
- Military
- English
Software Engineer
Super Micro Computer —San Jose, CA
- $101,000 - $160,000 a year
- Computer science
- Computer Science
- 5 years
System Engineer
Super Micro Computer —San Jose, CA
- $84,000 - $134,000 a year
- Mid-level
- Travel
- Power tools
Information Security Analyst
Super Micro Computer —San Jose, CA
- $90,000 - $100,000 a year
- Computer science
- Computer Science
- Mid-level
Application Engineer- Server
Super Micro Computer —San Jose, CA
- $80,000 - $100,000 a year
- Mid-level
- Windows
- Scripting
Test Engineer/OS Certification Engineer
Super Micro Computer —San Jose, CA
- $119,000 - $138,000 a year
- Computer Science
- Mid-level
- 1 year

I want to receive the latest job alert for supermicro computer

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

supermicro computer jobs near

Application Developer jobs in San Jose, CA

Service Engineer jobs in Atlanta, GA

Test Engineer jobs in San Jose, CA

Software Engineer jobs in San Jose, CA

Service Engineer jobs in Austin, TX

Firmware Engineer jobs in San Jose, CA

Information Security Analyst jobs in San Jose, CA

Product Engineer jobs in San Jose, CA

Production Engineer jobs in San Jose, CA

Data Center Engineer jobs in San Jose, CA

Data Center Engineer jobs in Kansas City, MO

System Engineer jobs in San Jose, CA

Clinical Application Specialist jobs in New York, NY

Application Developer jobs in Sioux Falls, SD

Application Developer jobs in Suwanee, GA

Job Application jobs in Detroit, MI

Application Developer jobs in Jordan, MN

Application Developer jobs in Iowa

Service Engineer jobs in San Bernardino, CA

Service Engineer jobs in Farmingdale, NY

Technical Support Associate

Super Micro Computer -
Jersey City, NJ

Apply Now

Job Details

$70,304 - $90,000 a year

Qualifications

Electrical equipment repair
Hardware maintenance
Driver's License
Computer hardware
Technical writing experience
Customer support
Cross-functional collaboration
Hardware diagnostics
Cross-functional communication

Full Job Description

Technical Support Associate

Date: Jun 23, 2026

Location: Jersey City, New Jersey, United States

Company: Super Micro Computer

Job Req ID: 25248

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

Job Summary: Supermicro is seeking a highly skilled Service Engineer to support our Global Service network and contribute to building a world-class field engineering organization. This role requires flexibility to work in a data center and call center environment, providing technical support via phone and web to customers experiencing hardware and software issues. This position will be based in our office located in Jersey City, NJ.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):
Why This Role Matters
This position plays a critical role in ensuring customer satisfaction by providing timely and effective technical support. As a key part of our Global Service network, you will troubleshoot issues, deploy hardware solutions, and contribute to a seamless customer experience. Your expertise will directly impact the efficiency and reliability of Supermicro’s service operations.

What You’ll Do

Provide frontline technical support to end-users via phone, email, and ticketing system.
Diagnose and troubleshoot hardware, software, and network-related issues.
Escalate complex problems to higher-level support teams when necessary.
Perform physical installation, rack and stack, cabling, and networking of data center hardware.
Assist in the deployment of server, storage, and networking equipment.
Monitor and maintain data center infrastructure to ensure optimal performance and uptime.
Perform regular maintenance and upgrades on data center hardware and software.
Collaborate with data center staff to address and resolve technical issues.
Conduct quality checks and test system functionality post-installation.
Work with internal teams to gather client requirements and provide technical expertise during the post-sales process.
Coordinate with the engineering team to ensure seamless integration of hardware solutions.
Ensure compliance with data center policies and procedures.
Document and report data center activities and incidents.
Travel up to 50% of the time to customer sites and data centers.

Qualifications:

Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering; or an Associate’s degree in Electrical/Electronics Engineering with equivalent relevant experience.
1+ year of experience in servicing complex X86 systems and parts.
1+ years of experience in a customer support role.
Strong hardware system diagnostics skills and understanding of BIOS, drivers, and application-related issues.
Ability to troubleshoot, problem-solve, and make decisions in a fast-paced environment.
Experience with statistical Excel functions or database management.
Ability to manage multiple cross-functional projects concurrently in a rapidly changing environment.
Hands-on experience with enterprise-grade server hardware.
Strong verbal and written communication skills with an emphasis on technical communication.
Punctual, detail-oriented, and proactive in driving solutions.
Experience working in large enterprise environments or certifications in Windows and Linux.
Must have a valid driver’s license and a reliable automobile.
Ability to lift/carry at least 50 lbs
Capable of standing for extended periods to troubleshoot and repair equipment in a noisy environment (approximately 20% of the time)

Please note that this position requires regular in-office attendance. The successful candidate is expected to be present in the office during standard working hours as determined by the company. In-office collaboration and participation in team meetings, training sessions, and other on-site activities are essential aspects of this role. Candidates should consider the commuting distance and be prepared to fulfill their responsibilities in the designated office location.

Salary Range

$70,304 - $90,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

Apply Now

Refine Your Search

supermicro computer jobs

Technical Support Associate

Service Engineer

Firmware Engineer

Software Engineer

Data Center Engineer

Application Engineer

Production Engineer

Firmware Engineer

Application Engineer

Data Center Service Engineer

Service Engineer

Sr. Service Engineer

Product Engineer

Service Engineer

Service Engineer

Software Engineer

System Engineer

Information Security Analyst

Application Engineer- Server

Test Engineer/OS Certification Engineer

I want to receive the latest job alert for supermicro computer

Related Searches

Explore jobs in more locations

Technical Support Associate

Job Req ID: 25248

About Supermicro:

Job Summary:

Essential Duties and Responsibilities:

Qualifications:

Salary Range

EEO Statement

Job Seeker Tools

Employer Tools

Browse

Stay Connected