Top 2625 Tcc Jobs | SimplyHired

Support Center Agent
TCC Solutions —Indianapolis, IN
- Weekends as needed
- Remote
- Background check
- Pass drug screening
- High school diploma or GED
Software Support Specialist
TCC Solutions —Indianapolis, IN
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
Senior Software Engineer, Endpoint Agent (MacOS)
Keeper Security, Inc. —Remote
- On call
- Hybrid work
- 5 years
- Senior level
- Communication skills
- Paid jury duty
- Disability insurance
Care Manager at TCC
TRI-COUNTY CARE LLC —Glens Falls, NY
- $23.25 - $33.00 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- RN License
- Travel reimbursement
- Disability insurance
6d
Care Manager at TCC
TRI-COUNTY CARE LLC —Argyle, NY
- $23.25 - $33.00 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- RN License
- Travel reimbursement
- Disability insurance
6d
Early Head Start Teacher (CDA or TCC) Required
Coastal Georgia Area Community Action Authority, Inc. —Glynn County, GA
- From $16.94 an hour
- Full-time
- Classroom
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Civil Engineering Project Manager
Talisman Civil Consultants, LLC —Salt Lake City, UT
- $90,000 - $120,000 a year
- Full-time
- Hybrid work
- Background check
- Civil engineering
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Control Systems Administrator
John H Carter Company —Baton Rouge, LA
- $75,000 - $105,000 a year
- Overtime
- Background check
- Computer Science
- System design
- Relocation assistance
- Health insurance
Quick Apply
Lead HVAC Installer
Total Climate Control —Boscawen, NH
- $38 - $45 an hour
- Full-time
- Mid-level
- Residential
- 3 years
- Fuel card
- Health savings account
Quick Apply
Teacher II EHS-Oceanside
Pacific Asian Consortium in Employment (PACE) —Venice, CA
- $28.82 an hour
- Full-time
- Classroom
- Serving
- 18 years or older
- Health insurance
- Dental insurance
Quick Apply
Maintenance Technician in Sarasota, FL
The Collier Companies —Sarasota, FL
- Overtime
- Carpentry
- Office
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
9d
Sales Manager - Wholesale Beef
Thomas Cattle Company —Boise, ID
- From $60,000 a year
- Full-time
- Background check
- Office
- Business development experience
Quick Apply
Retail Sales Representative
TCC, Verizon Authorized Retailer —Cazenovia, NY
- $55,000 - $65,000 a year
- Weekends as needed
- Ability to walk for extended periods
- High school diploma or GED
- Travel
- Profit sharing
- Disability insurance
Quick Apply
DEVICE SPECIALIST
TRI-CITY CARDIOLOGY CONSULTANTS PC —Mesa, AZ
- $26 - $35 an hour
- Full-time
- Hospital
- BLS Certification
- Mid-level
- Paid holidays
- Health insurance
Representative, Door to Door Sales
Rise Internet —Hillsboro, TX
- $41,600 - $100,000 a year
- Full-time
- Spanish
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Transitional Care - Nurse Practitioner
Carle Health —Urbana, IL
- $56.37 - $73.29 an hour
- Full-time
- Nursing
- RN License
- BLS Certification
- Health insurance
Maintenance Supervisor in Sarasota, FL
The Collier Companies —Sarasota, FL
- Overtime
- Carpentry
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
9d
2026-2027 School Year: Experienced Assistant Preschool Teacher (July 27th Start)
Ivybrook Academy —Woodstock, GA
- $15 - $16 an hour
- Part-time
- School experience
- Classroom
- CPR Certification
Quick Apply
Social Media and Communications Specialist in Gainesville, FL
The Collier Companies —Gainesville, FL
- Call employer
- Hospitality
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Representative, Door to Door
Rise Internet —Karnes City, TX
- $41,600 - $100,000 a year
- Full-time
- Spanish
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply

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Support Center Agent

TCC Solutions -
Indianapolis, IN

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Job Details

Full-time

Qualifications

Customer communication
High school diploma or GED
Desktop applications
Productivity software

Full Job Description

TCC Solutions is looking for Support Center Agent who will review, triage, escalate, and potentially resolve customer inquiries. Support Center agents interact with client users and are required to maintain professional demeaner through ticket responses, phone calls, and email. Utilizing a client-based ticketing system, Support Center Agent will ensure tickets are set to the correct status and proactive follow-up occurs. The Support Center Agent will be trained in all the client specific processes and will, eventually, participate in testing new workflows to maintain working knowledge.

Duties and Responsibilities

Work directly with customers to resolve a variety of issues such as resetting passwords, navigating through the system(s), creating new accounts for customers, troubleshooting or recreating reported issue, routing calls to the appropriate departments, escalating difficult issues to management, etc.
Assist client users in all defined client processes in a professional manner.
Interact with end-users with a positive and friendly manner as well as exhibit empathy in dealing with non-technical users
Adapt to different customer interactions and situations as well as varying ticket volumes.
Respond to and triage incoming tickets in a timely manner and respond to customers’ emails (when applicable).
Serves as a liaison between customers and development support teams.
Manages internal and external communications for clients via email, Teams and SharePoint as required.
Maintain working knowledge of both TCC and client specific workflows, as well as any SOPs.
Attends meetings as required.

Required Education and Experience

High school diploma or equivalent (required)
Associate or Bachelor’s degree (preferred)
Proven ability to work independently, stay organized, and learn quickly
Proficiency in Microsoft Office applications
Strong troubleshooting skills
Critical thinking ability and commitment to maintaining foundational knowledge

Preferred Experience

Two years of phone and/or web-based support experience in a customer support environment
Prior experience with support ticketing systems such as Jira

Work Environment
This is a remote position. Candidate must be available during the “core” work hours of 8:30 a.m. to 5:00p.m. EST. Occasional evening and weekend work may be required as job duties demand. Must pass background check and drug screening.

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Refine Your Search

tcc jobs

Support Center Agent

Software Support Specialist

Senior Software Engineer, Endpoint Agent (MacOS)

Care Manager at TCC

Care Manager at TCC

Early Head Start Teacher (CDA or TCC) Required

Civil Engineering Project Manager

Control Systems Administrator

Lead HVAC Installer

Teacher II EHS-Oceanside

Maintenance Technician in Sarasota, FL

Sales Manager - Wholesale Beef

Retail Sales Representative

DEVICE SPECIALIST

Representative, Door to Door Sales

Transitional Care - Nurse Practitioner

Maintenance Supervisor in Sarasota, FL

2026-2027 School Year: Experienced Assistant Preschool Teacher (July 27th Start)

Social Media and Communications Specialist in Gainesville, FL

Representative, Door to Door

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