Top 47 Technica Jobs | SimplyHired

Customer Experience Specialist, B2B
Audio-Technica U.S., Inc. —Stow, OH
- Full-time
- Hybrid work
- Background check
- Writing skills
- Microsoft Office
- Health savings account
- Health insurance
Quick Apply
Boom Operator
Lebby Films —Atlanta, GA
- Up to $200 a day
- Temporary
- In-person
- Internship
- Communication skills
Quick Apply
IT Support Technician (Onsite/Remote) - Entry Level Path to Advancement
SKYFY TECHNICA —Winston-Salem, NC
- $45,000 - $55,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Computer Science
- Customer service
- Tuition reimbursement
- Paid time off
Quick Apply
Cloud Engineer
Atlas Technica —Remote
- Full-time
- Remote
- Maintenance
- Mid-level
- AWS
Quick Apply
Billing / Accounts Specialist – SKYFY TECHNICA
SKYFY TECHNICA —Alpharetta, GA
- $49,540.44 - $59,661.61 a year
- Full-time
- Mid-level
- QuickBooks
- Tuition reimbursement
- Paid time off
Quick Apply
Sr. Systems Engineer - Hybrid
Atlas Technica —New York, NY
- $90,000 - $105,000 a year
- Full-time
- Hybrid work
- Google Workspace
- System design
- Mid-level
Quick Apply
Sr. Systems Engineer (Dedicated)
Atlas Technica —New York, NY
- $90,000 - $105,000 a year
- Full-time
- Google Workspace
- System design
- Mid-level
Quick Apply
Ground Support Equipment Worker QC (UME), Fort Bliss, TX
TECHNICA LLC —Fort Bliss, TX
- Extended hours
- Military
- Pass drug screening
- English
9d
Stock Clerk
Technica LLC —Jacksonville, FL
- From $18.23 an hour
- Full-time
- 18 years or older
- English
- Office
- 401(k)
Quick Apply
Sr. Project Manager
Atlas Technica —Remote
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Budgeting
Quick Apply
Seasonal Warehouse Associate
Audio-Technica U.S., Inc. —Otay Mesa, CA
- $17 - $19 an hour
- Temporary
- Background check
- Basic math
- ERP systems
- On-the-job training
Quick Apply
3h
Cyber Security Analyst
Technica Corporation —Dulles, VA
- $105,000 - $131,000 a year
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- 3 years
- Retirement plan
IT Project Engineer (East Coast)
Atlas Technica —Remote
- Full-time
- Remote
- Mid-level
- Windows
- 3 years
Quick Apply
Supply Technician, White Sands, NM
Technica LLC —White Sands, NM
- From $33.65 an hour
- Extended hours
- Background check
- 18 years or older
- 5 years
Quick Apply
Supply Technician Lead (AY1) Fort Bliss, TX
Technica LLC —El Paso, TX
- From $32.79 an hour
- Full-time
- Microsoft Word
- 18 years or older
- 5 years
Quick Apply
10d
Sr. Project Engineer (East Coast)
Atlas Technica —Remote
- Full-time
- Remote
- System design
- Research
- Windows
Quick Apply
Jr. Systems Engineer - Dedicated
Atlas Technica —New York, NY
- $55,000 - $70,000 a year
- Full-time
- Google Workspace
- Office
- Windows
Quick Apply
Material Coordinator, Fort Wainwright, AK
Technica LLC —Fairbanks, AK
- From $31.98 an hour
- Full-time
- Computer literacy
- English
- High school diploma or GED
Quick Apply
14d
Supply Technician, Fort Wainwright
Technica LLC —Fairbanks, AK
- From $30.25 an hour
- Extended hours
- Background check
- 5 years
- Research
Quick Apply
14d
Senior Network Engineer
Technica Corporation —Dulles, VA
- $174,000 - $200,000 a year
- Full-time
- Hybrid work
- Azure
- Bachelor of Science
- 11+ years
- Health savings account
- Health insurance
Quick Apply

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Customer Experience Specialist, B2B

Audio-Technica U.S., Inc. -
Stow, OH

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Job Details

Full-time

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Life insurance
Retirement plan

Qualifications

EDI
SAP
Microsoft Office
Administrative experience
High school diploma or GED
Order entry
Time management

Full Job Description

General Function:

The Customer Experience team works with our customers to ensure timely and accurate order entry and processing. Maintains solid customer relationships by handling their questions and concerns with speed and professionalism, thus, enhancing the overall effectiveness of Audio-Technica.

Essential Duties and Responsibilities:

Responsible for order entry for four sales divisions – Ecommerce, Brick and Mortar, System Solutions and Broadcast.
Receive orders via email, phone or EDI. Verify order accuracy and enter the order in a timely and accurate manner.
Provide inventory status and order updates to our Reps, Dealers and End Users.
Handles telephone calls with courtesy, including order status, price verification and product availability inquiries for Reps, Dealers and End Users.
Effectively communicate with other internal departments.
Actively update and maintain customer portals and websites.
Responsible for EDI management.
Actively utilize HubSpot CRM to manage all tickets and email communications.
Process phone and e-mail requests for return authorizations and provide call tags if necessary.
Provide invoices to Reps, Dealers and End Users as needed.
Responsible for credit memo submission and processing.
Process inquires related to stock availability, tracking orders, status of orders, dealer location, and general audio application needs.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Maintains data of customer interactions, transactions, comments, and complaints.
Additional responsibilities as assigned.

Skills and Knowledge:

Strong intellectual acumen to make informed and sound decisions.
Proficient in Microsoft Suite.
Excellent oral and written communication skills.
Professional phone etiquette
Strong analytical and time management skills.
Ability to work independently, effectively prioritize and multitask.
Ability to work in a results-oriented work environment.
Experience in administration and high-volume office work.
The ability to multitask and quickly switch your focus.
An understanding of sales principles and customer service practices.

Education and Experience:

A High School Diploma or equivalent.
SAP and EDI experience.
Microsoft Dynamics F&O ERP experience a plus.
Experience with customer portals such as (BestBuy, Walmart, etc.).

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Retirement plan
Vision insurance

Work Location: Hybrid remote in Stow, OH 44224

Quick Apply

Refine Your Search

technica jobs

Customer Experience Specialist, B2B

Boom Operator

IT Support Technician (Onsite/Remote) - Entry Level Path to Advancement

Cloud Engineer

Billing / Accounts Specialist – SKYFY TECHNICA

Sr. Systems Engineer - Hybrid

Sr. Systems Engineer (Dedicated)

Ground Support Equipment Worker QC (UME), Fort Bliss, TX

Stock Clerk

Sr. Project Manager

Seasonal Warehouse Associate

Cyber Security Analyst

IT Project Engineer (East Coast)

Supply Technician, White Sands, NM

Supply Technician Lead (AY1) Fort Bliss, TX

Sr. Project Engineer (East Coast)

Jr. Systems Engineer - Dedicated

Material Coordinator, Fort Wainwright, AK

Supply Technician, Fort Wainwright

Senior Network Engineer

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