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Data Center Technician II

Oracle -
West Jordan, UT

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Job Details

Full-time

Qualifications

Telecommunications network troubleshooting
Maintenance inventory management
Electrical equipment repair
Parts administration experience
Responding to infrastructure failures
IT asset management
Hardware maintenance
UNIX
Incident Escalation
Network infrastructure
Computer hardware
Receiving shipments
Hardware support
Shipping and receiving inventory management
Networking equipment (troubleshooting support)
SAN
Hardware management
Ordering supplies
Escalation handling

Full Job Description

What you’ll be doing:

Hardware installation & configuration of enterprise servers and cabling infrastructure.
Hardware Break/Fix replacement of FRUs
Rack installation including putting racks in place, cabling, power up and handoff of servers to internal provisioning teams.
Troubleshooting and resolve Telco Connectivity issues.
Troubleshoot & Replace Network Switch equipment.
You will communicate within a ticketing environment that is used and supervised by multiple internal Oracle Cloud service owners and teams.
Documentation of activities and build/modify SOPs.
Structured cabling, labelling, and troubleshooting of fiber/copper/telecom cables.
System power supplies and cabling install, fix and repair.
Install, Remove, tackle issues in hardware in data centers racks without disturbing other hardware and critical infrastructure on site.
Maintain asset inventory and update internal application as needed.
Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.
Act within Service Level Agreements (SLA) on the tickets assigned to you in. your space.

Requirements:

Knowledge of server/storage/network hardware.
Strong interest in learning new DC concepts.
Strong verbal and written communication skills.
Day Shift – (4 days per week, 10-hour shifts). May include weekends and holidays.
Night Shift – (4 days per week, 10-hour shifts). May include weekends and holidays.
2+ years working in an IT environment.
Experience solving problems on servers, networking devices and IT equipment.
Inventory management experience. Ordering, receiving, and shipping server parts.
Experience taking on-call shifts and ability to respond to critical events as needed.
Experience raising issues to Sr. onsite staff and management as needed.
IT Hardware Concepts knowledge (RAID, SAN, SCIS, Linux/Unix, GRUB)
Knowledge of trunk infrastructure is a plus.
Work onsite in West Jordan, UT or Eagle Mountain, UT

Preferred Qualifications

2-year or 4-year degree or 4+ Years of experience.
1 year+ experience in Structured Cabling Copper/Fiber, testing of cables, Cooling and Electrical systems concepts inside the data center.

Career Level - IC2

Visa sponsorship is not available for this role. For clarity purposes, this means that Oracle is not in a position now, or in the future, to offer US immigration sponsorship. This includes, but is not limited to, support of H-1B, TN, O-1, green card or F-1 e.g. EAD, OPT, CPT, I-20, F-1 visa stamp etc.

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Data Center Technician II

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