Top 52 Televox Jobs | SimplyHired

Patient Services Assistant - Ortho
MyMichigan Health —Sault Ste. Marie, MI
- Full-time
- Current TB test
- Ability to walk for extended periods
- Computer literacy
Medical Office Assistant II - Otolaryngology Clinic
Bassett Medical Center —Cooperstown, NY
- $17.32 - $25.98 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
- Paid holidays
- Health insurance
Patient Care Coordinator - CH Internal Medicine - Full Time - Days
Concord Hospital —Concord, NH
- Full-time
- Hospital
- Internal Medicine
- High school diploma or GED
Patient Care Coordinator|New London New Hampshire
Concord Hospital —New London, CT
- Full-time
- High school diploma or GED
- Medical terminology
- Entry level
Patient Service Coordinator- Movement Disorders
Hartford HealthCare Medical Group —Vernon, CT
- Full-time
- Urgent Care
- High school diploma or GED
- Children
Quick Apply
Patient Service Coordinator - Multispecialty
Hartford HealthCare Medical Group —Manchester, CT
- Full-time
- Urgent Care
- High school diploma or GED
- Children
Quick Apply
Practice Patient Care Coordinator|Multi Specialty practices Laconia
Concord Hospital —Laconia, NH
- Full-time
- High school diploma or GED
- Clinic
- Neurology
13d
Patient Care Coordinator|Primary Care Meredith NH - Monday through Friday no weekends
Concord Hospital —Meredith, NH
- Full-time
- Primary Care
- High school diploma or GED
- Medical terminology
Patient Care Coordinator|Dental Resources Concord Per Diem
Concord Hospital —Concord, NH
- Part-time
- Dental office
- High school diploma or GED
- Medical terminology
- Flexible schedule
Temporary Patient Services Rep II-Cardiology
Nemours —Wilmington, DE
- Full-time
- Word processing
- Computer literacy
- HIPAA
Patient Services Coordinator - Per Diem
Nantucket Cottage Hospital —Nantucket, MA
- $25.85 - $49.08 an hour
- Part-time
- Hospital
- Writing skills
- HIPAA
- Opportunities for advancement
Quick Apply
Multispecialty Patient Care Coordinator Float|Concord
Concord Hospital —Concord, NH
- Full-time
- High school diploma or GED
- Medical terminology
- Entry level
Patient Service Coordinator - Urology
Hartford HealthCare Medical Group —Hartford, CT
- Full-time
- Bilingual
- Computer literacy
- Urgent Care
- Paid time off
- 401(k) matching
Quick Apply
Medical Office Assistant - Hartwick Specialty Services
Bassett Medical Center —Milford, NY
- $16.98 - $25.47 an hour
- Full-time
- Inventory management
- Computer literacy
- High school diploma or GED
- Paid holidays
- Health insurance
11d
Medical Office Assistant I
Bassett Medical Center —Andes, NY
- $16.98 - $25.47 an hour
- Full-time
- Inventory management
- Computer literacy
- High school diploma or GED
- Paid holidays
- Health insurance
7d
Patient Service Representative - Cardiology
Hartford HealthCare Medical Group —Middletown, CT
- Full-time
- Urgent Care
- High school diploma or GED
- Children
Quick Apply
Medical Secretary - Creve Coeur Family Medicine
St. Luke's Hospital - MO —Creve Coeur, MO
- Full-time
- High school diploma or GED
- Organizational skills
- Communication skills
Quick Apply
Medical Secretary
St. Luke's Hospital - MO —Chesterfield, MO
- Full-time
- High school diploma or GED
- Organizational skills
- Communication skills
Quick Apply
Medical Office Assistant I - Per Diem - Hartwick Seminary
Bassett Medical Center —Milford, NY
- $16.98 - $25.47 an hour
- Per diem
- Inventory management
- Computer literacy
- High school diploma or GED
- Paid holidays
- Health insurance
Medical Office Assistant II - Float Pool - Region 3
Bassett Medical Center —Norwich, NY
- $17.32 - $25.98 an hour
- Full-time
- Float pool
- Computer literacy
- Writing skills
- Mileage reimbursement
- Paid holidays

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Patient Services Assistant - Ortho

MyMichigan Health -
Sault Ste. Marie, MI

Apply Now

Job Details

Full-time

Qualifications

Computer operation
Computer literacy
Windows
High school diploma or GED
Math
Typing

Full Job Description

Summary:

* Sign on bonus may be available for qualified candidates *

* Competitive Wages *

* Benefit package for eligible employees *

This position acts as the front-line person and provides clerical, secretarial and receptionist support for the practice. Coordinates the patient flow process within the practice by answering the phone, scheduling appointments, registering patients, verifying insurance information, confirming patient demographic information, collecting payments and may be required to schedule tests and/or procedures and process referrals. Coordinates activity between front office, clinical staff, patients and providers. As the initial contact person for the practice, demonstrates respect, kindness, compassion, courteousness and professionalism to patients, families and visitors. This position will demonstrate excellent customer service to a diverse patient population.

Responsibilities:

A Day in the Life of a Patient Services Assistant at MyMichigan Health:

(20%)*Strives for excellent customer service. Acknowledge and welcome all patients, families and visitors to the practice. Greet customers and answers incoming telephone calls in a timely manner. This person must quickly identify and understand the customer needs, concerns and/or complaints and take required action.

(20%)*To assure patient safety and accuracy, patient information is verified and updated; accesses various websites to verify insurance coverage and confirm provider is assigned correctly. Completes and updates all forms including but not limited to patient demographic, Health Insurance Portability Accountability Act (HIPAA), Patient Provider Agreement (PPA), Medicare Secondary Payer (MSP), and consent for treatment, Health Insurance Portability Accountability Act (HIPAA), Patient Provider Agreement (PPA), Medicare Secondary Payer (MSP), and consent for treatment.

(20%)*Accurately schedules patient appointments for all providers in the practice. Utilizes several computer systems including but not limited to practice management, Electronic Medical Record (EMR), insurance verification, Medifax, population health registry, and Iterminal.

(20%)*Registers new patients and explains practice policies and procedures, including no show, financial and collection policies. For patient satisfaction survey purposes and portal registration, obtains email address if available from patients.

(20%)*Prior to patient departure, schedule future appointments, necessary tests and procedures, collect applicable copayments, process referrals, checks out patients, obtain prior authorizations as needed.

OTHER DUTIES AND RESPONSIBILITIES:

Understands HIPAA privacy regulations and applies the regulations to daily incoming and outgoing verbal and written materials and often handles sensitive personal protected health information.

Provides education to patients on Televox, if applicable, the financial policy, protected Health Information (HIPAA), Patient Center Medical Home (PCMH), PRC Customer Satisfaction survey and the Patient Portal.

Extensively coordinates primary care and specialty provider referrals within MyMichigan Health and within other health systems. Will schedule appointments and testing as required as well as obtain insurance authorizations if required.

Maintains cash drawer according to organization protocols and balancing procedures at the end of the day. Post payments to patient accounts.

Processes all incoming communications. Accurately fax, file and scan documents. Accurately maintains documents in the patient medical record.

Performs office opening and closing procedures. May cover in one practice or be able to provide support in multiple practices. Possess knowledge of and accurately performs the medication and prescription release process.

Demonstrates ability and willingness to work as a team member. Communicates in a clear, concise and professional manner.

Trains and orients new employees on the Patient Service Assistant position.

Demonstrates a commitment to the customer's (internal and external) needs consistent with MyMichigan Healths overall mission, policies and procedures.

Performs other duties as assigned.

MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health.

Certifications and Licensures:

FINGERPRIN - Fingerprinting

Required

Equivalent Experience –

Required Education:

Requirements We Are Looking For:

Education: High School Diploma or GED
Equivalent Experience:

Other Information:

EXPERIENCE, TRAINING AND SKILLS:

Knowledge of reading, writing, mathematical and computer skills.
Keyboarding skills needed to register patients and other office tasks.
Knowledge of medical terminology, medical office policies, practices and procedures as normally acquired through two (2) years working in a medical office or similar setting
Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner.

PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:

Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
Overall vision and hearing is necessary with or without assisted device(s).
Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.
Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
Physical Demand Level: Sedentary. Must be able to occasionally (0-33% of the workday) lift or carry 0-10 lbs.
Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
Physical Demand Level: Light. Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls.

Other Comments:

#LI-JG1

#Indeed1HP

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Refine Your Search

televox jobs

Patient Services Assistant - Ortho

Medical Office Assistant II - Otolaryngology Clinic

Patient Care Coordinator - CH Internal Medicine - Full Time - Days

Patient Care Coordinator|New London New Hampshire

Patient Service Coordinator- Movement Disorders

Patient Service Coordinator - Multispecialty

Practice Patient Care Coordinator|Multi Specialty practices Laconia

Patient Care Coordinator|Primary Care Meredith NH - Monday through Friday no weekends

Patient Care Coordinator|Dental Resources Concord Per Diem

Temporary Patient Services Rep II-Cardiology

Patient Services Coordinator - Per Diem

Multispecialty Patient Care Coordinator Float|Concord

Patient Service Coordinator - Urology

Medical Office Assistant - Hartwick Specialty Services

Medical Office Assistant I

Patient Service Representative - Cardiology

Medical Secretary - Creve Coeur Family Medicine

Medical Secretary

Medical Office Assistant I - Per Diem - Hartwick Seminary

Medical Office Assistant II - Float Pool - Region 3

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