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Technician, Data Center Operations
Intercontinental Exchange Holdings, Inc. —Chicago, IL
- $67,000 - $77,300 a year
- Full-time
- Mid-level
- 1 year
- Communication skills
- Health insurance
- Dental insurance
Cabling Associate
Align Communications —Chicago, IL
- $70,000 - $90,000 a year
- Extended hours
- Construction site
- Mid-level
- Travel
- Travel reimbursement
Quick Apply
10d
Telecom Technicians
VenAmerica Communications —Maryland
- Email
- Management
- Senior level
- 2 years
Managed Services - Telecom & Voice Support - Senior Associate
PRICE WATERHOUSE COOPERS —Florham Park, NJ
- $77,000 - $202,000 a year
- Bachelor's degree
- Continuous improvement
- Mentoring
- Paid holidays
- Health insurance
Network Installation Technician
Essintial Enterprise Solutions LLC —Montgomery, AL
- $27 - $30 an hour
- 8 hour shift
- Background check
- Pass drug screening
- Mid-level
Quick Apply
Structured Cabling Technician
Starboard Industries —Miami, FL
- $20 - $29 an hour
- Full-time
- Background check
- Construction site
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Network Installation Technician
Essintial Enterprise Solutions LLC —Jackson, MS
- $27 - $30 an hour
- 8 hour shift
- Background check
- Pass drug screening
- Mid-level
Quick Apply
Network Installation Technician
Essintial Enterprise Solutions LLC —Hattiesburg, MS
- $27 - $30 an hour
- 8 hour shift
- Background check
- Pass drug screening
- Mid-level
Quick Apply
Network Installation Technician
Essintial Enterprise Solutions LLC —Charleston, SC
- $27 - $30 an hour
- 8 hour shift
- Background check
- Pass drug screening
- Mid-level
Quick Apply
Field Observer
LSW Engineers Arizona, Inc. —Phoenix, AZ
- $45 - $55 an hour
- Full-time
- Microsoft Word
- Background check
- Clean driving record
- Health savings account
- Health insurance
Quick Apply
12d
Experienced Low Voltage / Structured Cabling Technicians - Overnight
Ceo of IT solutions inc —Meridian, MS
- $24 - $30 an hour
- Temporary
- Mid-level
- Residential
- In-person
- Health insurance
- 401(k)
Quick Apply
1d
Senior Telecom/Data Center Estimator – Data Centers & Structured Cabling
Netcom Technologies —Clarksburg, MD
- $130,000 - $150,000 a year
- Full-time
- Hybrid work
- Background check
- 5 years
- Office
- Health savings account
- Health insurance
Quick Apply
Network Field Engineer
123NET —Southfield, MI
- $30 - $45 an hour
- Overnight shift
- Background check
- Clean driving record
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Data Center Fiber Technician
Netcom Technologies —Clarksburg, MD
- $30 - $40 an hour
- Full-time
- Background check
- Construction site
- Mid-level
- Paid training
- Health savings account
Quick Apply
Experienced Low Voltage Installer
Tech Electronics —Topeka, KS
- Full-time
- Construction site
- Mid-level
- Reliable transportation
- Health insurance
- Tuition reimbursement
Quick Apply
Senior Telecom Data Center Post-Sales Engineer
Netcom Technologies —Clarksburg, MD
- $130,000 - $150,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Structured Cabling Technician
Starboard Industries —North Chicago, IL
- $20 - $35 an hour
- Full-time
- Background check
- Construction site
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Project Estimator
Busker Communications —Gainesville, GA
- $55,000 - $65,000 a year
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Electrical Low Voltage / Telecommunications Technician
Tocco Building Systems —Billerica, MA
- $25 - $35 an hour
- Full-time
- Construction site
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Field Technician
Fibernow —Leesburg, FL
- Full-time
- Clean driving record
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply

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Technician, Data Center Operations

Intercontinental Exchange Holdings, Inc. -
Chicago, IL

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Job Details

Full-time
$67,000 - $77,300 a year

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

Asset management
Data center services
ITIL Foundation
Data Center Operations
Staff supervision
Data center experience
ITIL Certification
Contractor management
Team supervision
IT asset management
Hardware maintenance
Vendor coordination
Routine inspections
Mid-level
Incident Escalation
Change management for system development
Task prioritization
Incident management operations support
Hardware support
Fiber optic systems installation
Vendor relationship management
BICSI Certification
ServiceNow
Delivery record maintenance
Hardware management
IP networking
Productivity software
1 year
Equipment inventory management
Escalation handling

Full Job Description

Overview:

Job Purpose

The Data Center Technician is responsible for ensuring all activities carried out in the Data Center & Access Centers conform to Data Center Procedures and industry best practice.

The DCT will carry out Data Center tasks as directed, work could be project based or tasks received via Service Now. In all cases the DCT will ensure that appropriate tasks follow the Change Control rules and support the task as documented by the requester.

The DCT role also includes carrying out daily checks of their areas of responsibility. Ensuring security is maintained within the DC Halls. Manage visiting customers and third-party vendors. Ensuring all work activity is captured and updates entered into Service Now. Inventorying of consumables required for daily tasks. In addition, the DCT will also provide work procedures as requested by the Data Center Manager.

The role will also be required assisting Data Center Engineers to gather information for a work order.

Responsibilities

First line escalation point for serious incidents or technical issues.
Execution of MACs in the Data Center, MPOEs, MMRs and access centers for internal and external customers.
Manage asset record updates, tracking and placing assets as to their location and status (deployed, ceased etc).
Carry out daily checks to ensure security and access policies are being adhered to and Data Center cleanliness is maintained.
Carry out QA in Data Center Halls and access centers.
Record details of all hardware deliveries received from S&R.
Control Data Center stocks (copper/fibers patch cables, fiber cleaning accessories, cables labels, etc) and report appropriately

Knowledge and Experience

Experience of hardware manufacturer installation standards and knowledge of copper and fiber cabling installations and standards, with preference given to the following qualifications;
Certified Data Center Technician CDCT
HP Accredited Platform Specialist
Systimax Copper Installation ND5541
Systimax Installation & Maintenance ND3341
Corning NPI Membership
ITIL V3 Foundation Certificate
BICSI Practices and Procedures.
1+ years' experience of working in Data Center environments
Basic network knowledge and experience of Arista, Ciena, Juniper and Dell hardware
Understanding of IP networks
Experience of working in an ITIL controlled environment with knowledge of Change Control & Incident Management processes
Minimum 1yr experience using Microsoft Office and CRM databases
Ability to prioritize effectively
Demonstrated ability to perform at an advanced level, troubleshooting techniques, communicating issues and results to co-workers and escalating to immediate management
Ability to manage 3rd party contract staff/companies working within the DC
Ability to work well with others in a team environment as a member of a self-managed work team, in rotational assignments, or as a member of a project team
Effective written and verbal communication at all levels
Proven ability to work independently with minimal supervision.

Illinois Base Salary Range

The expected base salary for this role, if located in Illinois, is between $67,000 - 77,300 USD. The base salary range does not include Intercontinental Exchange’s incentive compensation. While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances.

#LI-DR1

-: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

Apply Now

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