Top 327 Vector Jobs | SimplyHired

Customer Support Representative
Vector Security, Inc. —Gainesville, VA
- $15.41 - $24.58 an hour
- 10 hour shift
- Remote
- High school diploma or GED
- Conflict management
- In-person
- AD&D insurance
- Disability insurance
Inside Sales Specialist - Clinical Experience Required (HT, Pathologists' Assistant, Lab Tech)
Vector Surgical —Menomonee Falls, WI
- Part-time
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
AFSOC Field Skills Instructor
Vector Solutions —Hurlburt Fld, FL
- Full-time
- Mentoring
- Computer skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
Medical Device Inside Sales
Vector Surgical —Menomonee Falls, WI
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Medical Device Quality Management System Specialist
Vector Surgical —Menomonee Falls, WI
- Full-time
- Microsoft Word
- Surgery
- Engineering
- Health insurance
- Dental insurance
Quick Apply
4d
Shop Foreman
Vector Fleet Management —Mount Pleasant, SC
- $70,000 - $80,000 a year
- Full-time
- CDL B
- ASE Certification
- Background check
- Paid holidays
- Disability insurance
8d
CNC Mill and Lathe Machinist
Vector Technical —Euclid, OH
- From $30 an hour
- Monday to Friday
- Mid-level
- 3 years
- Ability to lift 50 pounds
Quick Apply
9d
Multi Craft Maintenance Technician
Vector Technical —Twinsburg, OH
- Up to $100,000 a year
- Overtime
- Mid-level
- Manufacturing
- Paid training
- Paid holidays
Quick Apply
15h
Diesel Tech - Class B
Vector Fleet Management —Big Spring, TX
- $28 - $32 an hour
- Full-time
- ASE Certification
- Background check
- Clean driving record
- Paid training
- Paid holidays
Experienced Insurance Sales Agent - Commission + Overrides
Vector Financial —Austin, TX
- $100,000 - $300,000 a year
- Full-time
- Mid-level
- Business development experience
Quick Apply
Traffic Control Supervisor
Vector Force Development —Denver, CO
- $28 - $29 an hour
- Full-time
- Background check
- Clean driving record
- Construction site
- Paid holidays
- Health insurance
Quick Apply
CNC Machinist
Vector Technical —Ashtabula, OH
- Up to $28 an hour
- Mid-level
- 3 years
- Ability to lift 50 pounds
Quick Apply
8d
Industrial Electrical Maintenance Technician
Vector Technical —Bedford, OH
- $28 - $38 an hour
- Monday to Friday
- Carpentry
- Microsoft Outlook
- 5 years
- Profit sharing
- Paid holidays
Quick Apply
4d
Process Engineer- Instrumentation
Vector Systems Inc —McKinney, TX
- $85,000 - $115,000 a year
- Full-time
- Background check
- Mid-level
- Electrical experience
- Health insurance
- Dental insurance
Quick Apply
HVAC Program Director
Vector Careers —Haverhill, MA
- $90,000 - $100,000 a year
- Full-time
- 5 years
- Supervising experience
- University
- Disability insurance
- Health insurance
Quick Apply
21h
Senior Field Service Technician
Vector Systems Inc —Bonham, TX
- $30 - $40 an hour
- Full-time
- Background check
- Up to 50% travel
- OSHA
- Health savings account
- Health insurance
Quick Apply
Site Manager
Vector Fleet Management —Washington, DC
- $115,000 - $135,000 a year
- Full-time
- Background check
- Clean driving record
- Microsoft Outlook
- Paid holidays
- Health insurance
Parcel Audit and Contract Specialist
Vector Technical —Cleveland, OH
- Hybrid work
- Mid-level
- SQL
- Analysis skills
Quick Apply
Shipper II
Vector Technical —Willoughby, OH
- $20.16 - $21.50 an hour
- 12 hour shift
- Pass drug screening
- Mid-level
- Forklift
- Paid holidays
- Disability insurance
Quick Apply
9d
Fabrication Welder
Vector Technical —Mentor, OH
- Overtime
- Forklift
- High school diploma or GED
- Driver's License
- On-the-job training
- Opportunities for advancement
Quick Apply
10d

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Customer Support Representative

Vector Security, Inc. -
Gainesville, VA

Apply Now

Job Details

$15.41 - $24.58 an hour

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance

Qualifications

High school diploma or GED
Conflict management
Cross-functional collaboration
Client interaction via phone calls

Full Job Description

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a Customer Support Representative.

We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members.

Location: Gainesville, VA or US Remote

The work schedule for this position is Wednesday - Saturday, 9am - 8pm EST

Summary:

As a Customer Support Representative, you will answer inbound customer calls and electronic requests in a timely fashion to assist customers with their issues, including providing information about their system or to provide troubleshooting. Maintain a positive and professional attitude towards customers at all times. Support Data Center in completing code changes on an as-needed basis to ensure timely customer support.

What You'll Do:

Handling Inbound Customer Service & Technician Overflow Calls:
- Answer phones and complete calls as per metrics.
- Collaborate with internal teams to gather information and deliver solutions to the customer.
- Manage customer calls and help them with emergency active alarm events.
- Provide reports or work order summaries from D365, InSite, or MASterMind as per customer requests.
- Regularly check CS Review cases to ensure accuracy and efficient response times.
- Support technicians related to current service needs as required for overflow or during shifts with limited or no technical support.
Programming Projects:
- Complete a minimum of 10 Code Change requests per shift.
- Analyze the delegated requests received by Sales and leadership regarding basic alarm panel programming and provide solutions.

What You'll Need:

High School Diploma or equivalent
Customer Service Oriented:
- Talking to customers on the phone, provide resolutions efficiently.
Time Management:
- Prioritize work and projects versus maintaining phone coverage.
Eagerness to Learn:
- Continually amass knowledge of different programs and systems to provide efficient customer service.
Conflict Resolution:
- Handle difficult customer calls while maintaining a professional demeanor.
Phone Skills:
- Have a pleasant and professional demeanor while handling customer calls.
Problem Solving Skills:
- Evaluating unique customer service requests for optimal resolution.
Team Mindset:
- Support others on the team, collaborate for knowledge and assistance.

What You'll Get:

We offer a “Total Rewards” package including:

Competitive Compensation with Incentive Eligibility
Medical, dental and vision coverage
Company paid life and AD&D insurance.
Company paid short- and long-term disability.
Voluntary benefit products
401k retirement savings plan
Flexible Spending Account
Paid time off
Tuition reimbursement
Employee Assistance Program (EAP)

About Us:

We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time.

Our Values:

Win as a team.
Do the right thing.
Make a difference every day.
Get it done.
Think big.

If you share these ideas, we’d love to hear from you!

Vector Security is a Drug-Free Workplace

Vector Security is an Equal Opportunity Employer

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

vector jobs

Customer Support Representative

Inside Sales Specialist - Clinical Experience Required (HT, Pathologists' Assistant, Lab Tech)

AFSOC Field Skills Instructor

Medical Device Inside Sales

Medical Device Quality Management System Specialist

Shop Foreman

CNC Mill and Lathe Machinist

Multi Craft Maintenance Technician

Diesel Tech - Class B

Experienced Insurance Sales Agent - Commission + Overrides

Traffic Control Supervisor

CNC Machinist

Industrial Electrical Maintenance Technician

Process Engineer- Instrumentation

HVAC Program Director

Senior Field Service Technician

Site Manager

Parcel Audit and Contract Specialist

Shipper II

Fabrication Welder

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