Join the Winning Team at Visto’s Trailer Sales of West Fargo!
Are you the kind of person who takes ownership, gets things done, and brings energy to everything you do? If you thrive on challenges, love solving problems, and are passionate about delivering exceptional results, then we want to meet you!
At Visto’s Trailer Sales, we don’t just sell trailers – we transform the experience for our customers and build lasting relationships. As a trailer sales specialist, you’ll be a vital part of our mission to provide the best selection of open and enclosed trailers, quality parts, and unmatched service.
What We’re Looking For:
As a Trailer Sales Specialist, you are responsible for exceeding sales goals, maximizing margins, and delivering an industry-leading customer experience. Your ability to build relationships, understand customer needs, and provide tailored solutions is essential for driving business growth. Success in this role requires strong sales skills, product expertise, and a self-motivated approach to meeting key performance goals.
What You’ll Be Doing:
Key Responsibilities:Sales & Business Development
- Execute the full sales cycle from prospecting to closing, ensuring a seamless customer experience.
- Execute a strong sales process of parts to sales assuring sales goals are met.
- Proactively generate leads through cold calling, networking, referrals, and digital outreach.
- Maintain and grow relationships with existing customers to drive repeat business.
- Stay informed on market trends, competitor offerings, and new products to position the dealership as an industry leader.
- Consistently meet or exceed sales goals, KPIs, and upsell targets for parts and accessories.
- Assist customers with trailer hook-ups for a safe and positive buying experience.
- Attend training sessions and dealership meetings to enhance product knowledge and sales strategies.
CRM Utilization & Process Optimization
- Use the Customer Relationship Management (CRM) system to track leads, interactions, and sales progress.
- Develop structured follow-up procedures to improve customer engagement and conversion rates.
- Keep accurate records of customer interactions, sales activities, and post-sale follow-ups.
Customer Engagement & Finance Sales
- Provide clear, honest communication regarding product availability, financing, and service needs.
- Address and resolve customer concerns professionally to maintain strong relationships and brand reputation.
- Educate customers on financing options, extended warranties, and aftermarket products to enhance value.
- Stay updated on interest rates, loan terms, and lender requirements to guide customers effectively.
Cross-Department Collaboration
- Rentals: Assist rental customers and provide product recommendations when rental staff is unavailable.
- Parts: Support over-the-counter part sales when needed. Place a strong emphasis on parts to sales while exceeding goals.
- Service: Assist with drop-offs, pick-ups, and service-related sales when needed.
Key Performance Indicators (KPIs):
- Sales Performance: Meet or exceed assigned sales targets and margins.
- Customer Satisfaction: Maintain high ratings based on follow-up surveys and feedback.
- CRM Usage: Ensure all leads, customer interactions, and activities are logged accurately.
- Upsell & Cross-Sell Performance: Track and increase additional sales per transaction.
- Follow-Up Efficiency: Maintain consistent post-sale engagement with customers.
What You’ll Bring to the Team:
- Self-Starter & Motivated – Takes initiative, actively pursues leads, and never waits for customers to come to them.
- Mechanical Aptitude – Strong understanding of trailers, towing, and related components to provide expert guidance.
- Go-Getter Mentality – Proactively builds relationships, solves problems, and closes deals with confidence.
- Customer-Focused – Listens to customer needs, provides tailored solutions, and ensures a top-tier buying experience.
- Team Player – Works across departments to support rentals, parts, and service, always contributing to overall success.
Why Work With Us?
- Growth opportunities in a dynamic, fast-growing company.
- A collaborative team environment that values your contributions.
- The chance to make a real difference while pursuing your own passions.
Ready to Join the Visto’s Team?If this sounds like the opportunity you’ve been waiting for, don’t wait – apply today and let’s build something incredible together!
Requirements
Education
- High school diploma or equivalent
License/Certification:
- Driver’s License required
- Ability to operate forklifts and equipment
Compensation
Benefits Overview
We offer a competitive benefits package, including:
Immediate Benefits:
- Paid uniforms
- Employee discount on parts at cost
After 60 Days:
- Medical Insurance - We cover 50% of the employee’s premium
- Vision Insurance - 100% paid
- Dental Insurance - 100% paid
- Health Savings Account (HSA) – $50 monthly employer contribution (if enrolled in medical)
- Paid Time Off (PTO) - Starts at 7 days per year, increases with tenure
- Bereavement Leave - 2 paid days for immediate family, additional PTO/unpaid time available
- Paid Holidays - 6 paid holidays
After 1 Year:
- Simple IRA Retirement Plan – 3% employer match
A Little About Us
Who We Are
At Visto’s Trailer Sales, we are dedicated to delivering the best selection of open and enclosed trailers, quality parts, and exceptional service tailored to meet diverse customer needs. Embracing the commitment that we service what we sell, our friendly and knowledgeable staff ensures satisfaction by not only helping customers find the right fit but also providing comprehensive support, making Visto’s Trailer Sales your trusted partner for all trailer-related needs.
What We Do
We are dedicated to providing an exceptional purchase experience, delivering the best selection of open and enclosed trailers, quality parts, and outstanding service that continues long after the sale.
What We Believe
- Customer Service - We are relentless in exceeding our customer’s expectations, resisting complacency, and embracing change in our ever-evolving world. Our commitment is consistent, always prioritizing what is best for our customers. We, above all, service what we sell.
- Empowerment - We go above and beyond to empower our team members, fostering an environment where they take ownership of their work and contribute significantly to the success of the company.
- Integrity - Our foundation rests on doing what we say we will do. We uphold honesty, maintain strong moral principles, and consistently choose to do the right thing, even when faced with challenges.
- Product Knowledge - This company was founded on the importance of knowing our products, which is a crucial skill for every team member. We aim for top-notch team members who can adapt, possess extensive knowledge in all departments, and are ready for various situations. Cross-training is essential in our industry, and we're dedicated to providing the best possible training as a company.
- Teamwork - Our success hinges on a team effort. Exceptional team members drive our achievements. A remarkable vision only happens with an outstanding team. We believe in helping others and expect every team member to assist where needed, fostering a collaborative and successful environment.
Why We Do It
- Teams: We’re passionate about doing what we love with awesome people, make a real difference, and still have time for family and other passions.
- Customers: Our commitment is to the ultimate one-stop solution for our customers, creating a fun and unforgettable environment while building lifetime relationships.
- Families: We strive to offer our team the time and financial security to pursue their passions and cherish moments with their loved ones.
Community: We are committed to giving back and making positive impacts in our local community and beyond.
Job Type: Full-time
Pay: $46,080.00 - $130,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
- Vision insurance
Compensation Package:
Work Location: In person
