Top 255 Wipro technologies Jobs

Supervisor
Wipro Limited —Tampa, FL
- $25,000 - $50,000 a year
- Call employer
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Gen Ai
Wipro Limited —Cupertino, CA
- $100,000 - $110,000 a year
- Call employer
- 5 years
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Bilingual CSR
Wipro Limited —Atlanta, GA
- $25,000 - $50,000 a year
- Call employer
- Bilingual
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
13d
Customer Service Representative
Wipro Limited —Atlanta, GA
- $25,000 - $50,000 a year
- Call employer
- Pass drug screening
- Entry level
- Disability insurance
- Health insurance
Production Specialist
Wipro Limited —Atlanta, GA
- $25,000 - $50,000 a year
- Call employer
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Warehouse Technician
Wipro Limited —San Jose, CA
- $45,000 - $121,000 a year
- Pass drug screening
- Mid-level
- Windows
- Disability insurance
- Health insurance
Server Engineer - Santa Clara
Wipro Limited —Santa Clara, CA
- $45,000 - $121,000 a year
- Bachelor of Science
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Senior Technical Sales Engineer
Innovecture —Remote
- Full-time
- Remote
- 7 years
- Azure
- DevOps
Quick Apply
Data Collection Operator
Wipro Limited —Philadelphia, PA
- $25,000 - $50,000 a year
- Full-time
- Customer service
- Pass drug screening
- English
- Disability insurance
- Health insurance
Contact Center CSR - Contractor
Wipro Limited —Jefferson City, MO
- $23 - $24 an hour
- Contract
- Pass drug screening
- High school diploma or GED
- Math
- Disability insurance
- Health insurance
Data NLU Egyptian L2
Wipro Limited —Seattle, WA
- $37,500 - $83,600 a year
- Pass drug screening
- Mid-level
- Databases
- Disability insurance
- Health insurance
Provider CSR 1
Wipro Limited —Jefferson City, MO
- $18 - $19 an hour
- Online Application
- Pass drug screening
- Mid-level
- Continuous improvement
- Disability insurance
- Health insurance
TEST ENGINEER L3(CONTRACT)
Wipro Limited —Boulder, CO
- $45,000 - $110,000 a year
- Contract
- Pass drug screening
- Mid-level
- 3 years
- Disability insurance
- Health insurance
DEVELOPER L3
Wipro Limited —Tampa, FL
- $45,000 - $121,000 a year
- Pass drug screening
- 3 years
- AWS
- Disability insurance
- Health insurance
AI Developer (Entry Level)
Wipro Limited —Charlotte, NC
- $68,420 - $73,685 a year
- Computer science
- Computer Science
- Software troubleshooting
- Disability insurance
- Health insurance
Epic Help Desk
Wipro Limited —Minneapolis, MN
- $45,000 - $121,000 a year
- Pass drug screening
- Mid-level
- 3 years
- Disability insurance
- Health insurance
4d
TEST ENGINEER
Wipro Limited —Southlake, TX
- $45,000 - $121,000 a year
- DevOps
- Pass drug screening
- 3 years
- Disability insurance
- Health insurance
DEVELOPER L3(CONTRACT)
Wipro Limited —Minneapolis, MN
- $45,000 - $121,000 a year
- Contract
- Azure
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
6d
Test Automation Developer (Entry Level)
Wipro Limited —Detroit, MI
- $68,420 - $73,685 a year
- Computer science
- Software troubleshooting
- Pass drug screening
- Disability insurance
- Health insurance
Lead Firmware Engineer
Wipro Limited —Cupertino, CA
- $45,000 - $121,000 a year
- Pass drug screening
- Maintenance
- Mid-level
- Disability insurance
- Health insurance
14d

I want to receive the latest job alert for wipro technologies

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

wipro technologies jobs near

Ai Developer jobs in Charlotte, NC

Technical Sales Engineer jobs in Remote

Customer Service Representative jobs in Jefferson City, MO

Call Center Representative jobs in Jefferson City, MO

Developer jobs in Tampa, FL

Warehouse Technician jobs in San Jose, CA

Server Engineer jobs in Santa Clara, CA

Test Engineer jobs in Boulder, CO

Production Specialist jobs in Atlanta, GA

Data Collector jobs in Philadelphia, PA

Customer Service Representative jobs in Atlanta, GA

Software Test Engineer jobs in Detroit, MI

Bilingual Customer Service Associate jobs in Atlanta, GA

Developer jobs in Minneapolis, MN

Ai Developer jobs in Bentonville, AR

Ai Developer jobs in Miamisburg, OH

Ai Developer jobs in Lisbon, ME

Ai Developer jobs in Philadelphia, PA

Backend Developer jobs in New York, NY

Industrial Engineer jobs in Nashville, TN

Supervisor

Wipro Limited -
Tampa, FL

Apply Now

Job Details

$25,000 - $50,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off

Qualifications

Post-sales product instruction
Customer records maintenance
Knowledge management
Email customer support
Technical support via phone
Mid-level
Incident Escalation
Managing clients in a customer support role
Records management
Client retention
Customer service knowledge base
Red flag analysis
Online help documentation
Technical support via email
Service level agreement (SLA) management
Client interaction via phone calls

Full Job Description

Job Description #body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-
Job Title: Supervisor
City: Tampa
State/Province: Florida
Posting Start Date: 5/4/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:
Job Description

Role Purpose

The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs

͏

Do

Support process by managing transactions as per required quality standards
Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
Update own availability in the RAVE system to ensure productivity of the process
Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
Follow standard processes and procedures to resolve all client queries
Resolve client queries as per the SLAÃ¢ÂÂs defined in the contract
Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
Document and analyze call logs to spot most occurring trends to prevent future problems
Maintain and update self-help documents for customers to speed up resolution time
Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
Ensure all product information and disclosures are given to clients before and after the call/email requests
Avoids legal challenges by complying with service agreements
͏
Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
Assist clients with navigating around product menus and facilitate better understanding of product features
Troubleshoot all client queries in a user-friendly, courteous and professional manner
Maintain logs and records of all customer queries as per the standard procedures and guidelines
Accurately process and record all incoming call and email using the designated tracking software
Offer alternative solutions to clients (where appropriate) with the objective of retaining customersÃ¢ÂÂ and clientsÃ¢ÂÂ business
Organize ideas and effectively communicate oral messages appropriate to listeners and situations
Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
͏
Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
Undertake product trainings to stay current with product features, changes and updates
Enroll in product specific and any other trainings per client requirements/recommendations
Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
Update job knowledge by participating in self learning opportunities and maintaining personal networks
͏

Deliver

No Performance Parameter Measure
1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback
2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed

Mandatory Skills: Claims_Processing .

The expected compensation for this role ranges from $25,000 to $50,000 .

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-

Apply Now

Refine Your Search

wipro technologies jobs

Supervisor

Gen Ai

Bilingual CSR

Customer Service Representative

Production Specialist

Warehouse Technician

Server Engineer - Santa Clara

Senior Technical Sales Engineer

Data Collection Operator

Contact Center CSR - Contractor

Data NLU Egyptian L2

Provider CSR 1

TEST ENGINEER L3(CONTRACT)

DEVELOPER L3

AI Developer (Entry Level)

Epic Help Desk

TEST ENGINEER

DEVELOPER L3(CONTRACT)

Test Automation Developer (Entry Level)

Lead Firmware Engineer

I want to receive the latest job alert for wipro technologies

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected